You have to follow the directions exactly. you have to put the freezer bowl in the freezer for 12 hours before you can use it. You have to turn the machine on before you put your ingredients in there or else it will freeze and then the paddle will not turn. You cannot remove the bowl without making a mess because the ingredients will drop out the bottom. I haven’t used the sprinkles dispenser. One of them were broken out of the box. It’s kind of fragile you have to be gentle . The recipes are good and the ice cream does come out good . I really have my doubts that the sprinkles will mix in there very good but I haven’t tried it.

[Employee of bestbuy] This item is super fun, great product for the family, easy to use and easy set up, it comes with instructions on many recipes from slushy, ice cream, to drinks i love this product

Like having Dairy Queen in your home! Just a little advice before getting frustrated: Buy a packet of Junket and use this as your first mix, then you can make up your own recipes. Guar gum is the magic ingredient to all perfect soft serve in this machine. Use 1/8 tsp. for a small batch. This ingredient will compensate for low sugar/low fat recipes. Take time to learn how to put the parts together, and dismantle. If made when bowl is not chilled enough, and mixture remains runny, dispense all the liquid into a receiving bowl before removing the bowl to clean. Don't count on serving a party of friends - 3 jumbo ice cream cones is about what you get from a recipe, with a little leftover for the freezer. If your freezer is not at zero, keep the bowl in the freezer a couple days before using. Just like any appliance, takes a few times to get the perfect result for you.

Cuisinart - Mix It In Soft Serve Ice Cream Maker is very bulky.

We love the soft serve ice cream maker. IT WAS WELL WORTH THE MONEY! It is so easy to clean and keeps the contents cold for a long time.