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Boofer Posted
I recently ordered this desktop on Black Friday, picked it up in person 2 days later, and setup was smooth. During my setup, I discovered the glass panel cover was not closing or sticking properly to the housing case. At first, I thought it was suppose to attach by magnets or another attachment, but then I decided to look up videos on YouTube and discovered my glass panel came with broken knobs. I then emailed CyberPower customer service and they shipped me a brand new glass panel. Very easy and hassle free. Other than that, this is the most powerful desktop I have ever owned. It's quiet, powerful and the gameplay (Black Ops 6 Zombies) is very smooth. Thanks again CyberPower.
AlexB Posted
I set up this new pc and double checked everything in the pc. I noticed the panel screen was scratched and smeared. It has given away the signs of reimbursement. I turned on the pc. It fired up and running nicely. But my two monitors with 4k display port cables connected to the pc. They are not showing up on the screens! Worked with the tech support for an hour on phone call and remote video feed from my iPhone. They couldn’t figure out whats causing faulty. They suggested me to either ship pc to them for repair or replacement, or return it for a full refund. I asked them how long would it take them to fix pc. They said up to 14 days. Absolutely no! I returned this pc and highly recommend not buying this again. They used bad quality components such as motherboard, ssd, AIO fan, and wiring build around 4080 super and amd ryzen 9 9900x. Real shame.
Posted
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
Jwhalen08 Posted
Computer is an absolute monster. Definitely a huge step over my 3080ti and am4 socket. The motherboard is a little lacking... Shouldve been the actual x670 thats plastered to the wallpaper.. but something had to lack a little for the price point. Either way, computer is legit. Cant go wrong
Turtles Posted
This computer is fast and graphics are amazing. It keeps cooler than the intel product line . Ive had both and this one has one less fan. Definitely will recommend.
JamesS Posted
Pc runs great but they put a lot of junk on there like antivirus and voice mod couldnt play rust took awhile to figure it out was because there anti virus other then that pc runs great right out of the box temps are good maxed out ok cyber punk
MD2025 Posted
It does seem like a powerful PC and I've liked using it since I got it in Nov. 2024. However, I've had BSoDs a couple times a month and ended up purchasing a Best Buy Geek Squad Protection Plan to check it out. They did a good job but it's crashed a couple more times since then and now I'm looking into getting it replaced under the warranty. Pretty disappointed because previously I had an ASUS laptop that lasted me 7+ years with no issues. I went with a prebuilt PC because I'm not super tech savvy and this was supposed to be a major upgrade for my work.
BrianC Posted
Great PC. Runs everything I throw at it in 4k. Get around 110FPS in Gray Zone. I did pay about $1900 on Black Friday.
Jerome Posted
previously I bought a prebuilt gaming pc and i was completely unsatisfied for various reasons. But this time around, absolutely amazing. From the power that is brought from the most efficient computer parts on the market, to the cleaness of the pc itself. I highly recommend this pc to anyone who is looking for an amazing gaming experience without spending a ton of money.
Thomas Posted
Bought this from Best Buy on 12/8 and it delivered to my house on 12/10. Still waiting on my monitor to be delivered so I have not turned it on yet. Box that it was shipped in was torn. Case had some scuff marks on it. Black plate around the USB ports on the back is bent. For a computer that cost $2,000+ I would have thought they would have put more pride into the looks of it. Once I get it powered on, I will update the review. The instruction manual that came with it is not exactly the version I bought. For instance, it talks about removing screws to take the side cover off in order to remove the packing inside the case. These covers just popped off. No screws were there. I marked yes on recommending to a friend in hopes that the issues are largely cosmetic and not signs of problems with the computer itself.
Posted
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
AdamT Posted
Got this for my 18 year old, soon to be son-in-law, so he’d give me his blessing to ask his mother to marry me. It worked like a charm. Coincidentally, the household arguments are at an all time low because he hasn’t come out of his room longer than it takes to get a hot pocket since thanksgiving. Now I gotta buy another one for my 15 year old who just discovered adult themed web pages and I swear on everything if he ever borrows my computer again he’ll be walking to and from school like his boomer grandparents. All in all great rig.
KevinM Posted
Newly purchased, one day in and it's been great so far. System is quiet, my games run buttery smooth even on the highest graphics settings!
JamieT Posted
Truley enjoy this pc, so far its exceeded everything i have expected
Pkmelee Posted
A PC to help you dominate in the digital world. Don't miss out.
chihuahuamom666 Posted
This computer rocks! If you can get it for the sale price of $1969 it’s such a steal. Fans are little on the loud side but not enough to be an issue. The box looks really beautiful in person and has enough room inside to decorate with a figure :P
Corey Posted
The last CyberPowerPC I purchased lasted me a good 8 years, so I had no problem choosing them again for a new PC. High quality and highly recommended.
Badinplaid727 Posted
Here is the good and the bad on this build. The good: solid choices for video card with the Zotac Trinity OC and the TEAMGROUIP Ram sticks are solid, along with the 12 core beast of a processor The meh: the Adata ssd is ok but it has no heatsink either from the board or native to keep the boot drive cool and the power supply is not a modular or semi-modular psu, so while pretty in white with white cables and plugs, you have a huge ball of bundled excess cables tucked behind the psu and somewhat hard to access if you were trying to get at some cables to add devices. The bad: the motherboard was an MSI Pro B650 VC wifi, which has decent power stage and MSI's app to download the latest miscellaneous drivers and allows you to skip some bloatware. What it is missing is heatsinks to protect various chips and bridges, and decent audio circuit. The case is a compromise, it is pretty in arctic white and boasts a pretty decent tool-less panel assembly but the auxiliary drive cage was flimsy, and note that the front panel jacks are and buttons are at the bottom of the case and may not be ideal for people who keep their towers on the floor beside their desk. In the end I did move my raid drives over to the case to add an additional volume of storage for apps that don't necessarily benefit from the fast ssd. It is a decent rig but for the 12 core Ryzen 9 9900 should have upped the spec of the motherboard to at least B650b if not the x670 or x870 chipset to take advantage of PCIE gen 5 for at least the video card if not the video and the SSD land
PITUDO1923 Posted
Honestly a very powerful machine . I stream games and play at the same time . At times I edit and work on production. No issues no hiccups . Visually pleasing to the eyes, rgb all over the pc . Its extremely reliable I’ve had 0 issues. where most other pcs will act up , this one does not . I’m very pleased with the purchase and I recommend this one to anybody looking to game , stream , productivity work and relax . Has 4K 2K options the gpu is amazing when it comes to details and colors . Tons of storage . This pc is a hands down top 5 option out there
Kenn Posted
The RTX 4080 handles 4K gaming and creative tasks with ease, and the combination of a top-tier processor and DDR5 RAM makes it lightning-fast and future-proof. The sleek design with customizable RGB lighting adds a premium feel. However, it’s not without flaws. My unit had a few black scratches on the case, which was disappointing for a high-end PC. I’ve also noticed occasional frame drops in some games, though it’s rare and doesn’t ruin the experience. Overall, it’s an impressive machine, but there’s room for improvement in quality control.
Posted
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
Centric Posted
Day 1 of owning this PC, and it runs like an absolute monster!! Quiet and powerful, the RGB looks quite nice and the PC has a button to switch between White and RGB. It breezes through most AAA games on ultra. Will update as time goes on.
AnthonyH Posted
I just started getting into PC gaming and I saw this and purchased it. Runs everything I throw at it without hesitation and is fairly quiet.