Customer Ratings & Reviews
See more imagesDanby - 3.8 cu. Ft. Chest Freezer - White
- Model:
- DCF038A2WDB-3
- SKU:
- 6437123
Highly rated by customers for:
Customer reviews
Rating 4.4 out of 5 stars with 7 reviews
Top Mentions
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would recommend to a friend
- Rated 5 out of 5 stars
Nice freezer
4Seasons Posted
I've had this freezer for about a month. So far it is working as expected. The 3.8 cu. Ft. size is just right for my needs and roomier than I imagined. I was happily surprised that it has 2 back wheels, That made it easier to position.
I would recommend this to a friendBrand response from DanbyAuthorizedRep
Posted
Hello,
Thank you so much for your wonderful review! We appreciate you taking the time to share your experience with us! We look forward to providing you with great products and service again! Thank you for choosing Danby Products. We look forward to serving you for many years to come!
Regards,
Earl
- Rated 5 out of 5 stars
Happy ending
ArmstrongShelter Posted
I loved this Danby chest freezer so much that I bought Danby's upright freezer also. This runs quietly and is built very sturdily. As always, Best Buy gave us the most competitive price. I was a little disappointed at first because when I went to plumb it, one of the wheels were twisted and I couldn't fix it. Best Buy replaced it right away with another one. The damage might have been in the shipping process. Anyways... they took care of it happily and once again we are 100% satisfied customers
I would recommend this to a friendBrand response from DanbyAuthorizedRep
Posted
Hi ArmstrongShelter,
Thank you for the 5-star rating. We are happy to hear you beat the heat and purchased your Danby Chest Freezer just in time. Welcome to the Danby family of products! We hope you will continue to support our products for many years to come.
Regards,
Earl
- Rated 5 out of 5 stars
Small freezer
Will Posted
Love the freezer,it has lots of room for what i need fits perfect in are kitchen and works great
I would recommend this to a friendBrand response from DanbyAuthorizedRep
Posted
Hi Will,
Thank you for taking the time to leave an excellent review. We’re so happy you like our Danby - 3.8 cu. Ft. Chest Freezer. Welcome to the Danby family of products!
Regards,
Earl
- Rated 5 out of 5 stars
Great!
TeeN3 Posted
It came with some shipping damage but that did not affect the performance. Perfect little freezer for the basement!
I would recommend this to a friendBrand response from DanbyAuthorizedRep
Posted
Hi,
Thank you for your review. We're sorry to hear about your product packaging arriving in poor shape. We will pass along this information to our suppliers and warehouse team. Thank you for choosing Danby Products. We look forward to serving you for many years to come!
Regards,
Earl
- Rated 5 out of 5 stars
Great, Awesome and Compact
Junius Posted
Very Compact, and Great in a Kitchen with Limited Space!
I would recommend this to a friendBrand response from DanbyAuthorizedRep
Posted
Hi Junius,
Thank you for taking the time to leave us a 5-star rating. Welcome to the Danby family of products!
Regards,
Earl
- Rated 5 out of 5 stars
Freezer
Teenstoy Posted
Needed a new freezer best buy was my first choice all my appliances
I would recommend this to a friendBrand response from DanbyAuthorizedRep
Posted
Hello Teenstoy,
Thank you for taking the time to leave us a 5-star rating. Welcome to the Danby family of products!
Regards,
Earl
- Rated 1 out of 5 stars
Wish I hadn't purchased.
Freezer Posted
Purchased July 27th, delivered July 30th, quit working September 22nd. Horrible product.
No, I would not recommend this to a friendBrand response from DanbyAuthorizedRep
Posted
Hi,
We apologize for this experience and thank you for your feedback. When a device is broken, the manufacturer's warranty states that they will repair or replace the device that is under warranty. Sometimes it is faster to repair a device. If there is no authorized maintenance specialist in the area, Danby sometimes works with customers to use a servicer they prefer. Danby will then contact the customer's chosen repairer and set up payments for warranty service. Unfortunately, we are not sure of the exact circumstances of your case. Don't hesitate to get in touch with our customer support team for assistance in resolving the problem with your unit. Email them at consumerservice@danby.com or fill out your information at https://www.danby.com/support/.
Regards,
Earl
