Customer Ratings & Reviews

If you're looking for a budget laptop for schooling or business related needs, this laptop will work exactly as intended. If you don't expect it to be a powerhouse gaming PC that can run the latest and greatest games, then this will meet your expectations. It can have quite a few tabs open on chrome without lag or issue, and it can run Minecraft, albeit with some struggling here and there. Altogether, this is a servicable budget laptop that can handle the needs of most students or business professionals. The battery life is not great for on the go use, but you can get a couple hours out of it off the charger.

Great computer low battery life touch screen I love this computer

I’m very happy with this laptop! The touchscreen is smooth and responsive, the 2K display looks beautiful, and the performance is fast for work, browsing, and everyday tasks. The design is sleek and lightweight, and the battery life has been great so far. Excellent value for the price — highly recommend!

Laptop is great. Lightweight easily configured speedy enough for our use. Touchscreen is a nice option to allow for drawing etc. Battery life seems to on average use, move into more graphic intense programs it may get shorter but so far very good. Operationally very easy to use and work within our areas.

Really good laptop for the price so far. Purchased it on sale. It was 30% off regular price and have been using it for live streaming Karaoke events so far. Layout is good with the screen being crisp. Having windows 11 is nice. SO far so good.

Good product, for use in basic activities:check email, use office, web browser, and play movies, I like the touchscreen function

It is a good Dell laptop, has touch screen, screen quality is not the best, brightness seems to be low still, 2 USB ports, heats up often if used for too long, overall performance is slow and takes very long time to respond to apps and start up the system. It can only be used for small task purposes and light office use. I didn't like that it heated up too often while opening up any applications or multitasking.

Great Device. We love the specs on our dell. clean pictures. lots of storage for gaming and files. Happy purchase

Works great. Fast. Love the touch screen. First Dell purchased in years and couldn’t be happier.

the computer works great, the issue is waiting 20 minutes for salespeople from best buy watertown to come to see you to buy anything from this store, the store manager that should be there today Saturday 24th may 2026 at 11AM, wasnt there, the cashiers said his name is "Clifort Emmanuel" you can double check with your shifts. This store is a nightmare, good luck managing to get someone to help you thought

For the amount of RAM, storage, and processing power, you can't beat it.

Baught this just to play a simple game, great laptop. Picture looks clear perfect for transport and on the go! no complaints 5/5 . purchased a computer before this with windows 11 home S mode. now those computers are a scam 100% dont buy those. Windows 11 home is perfect!

I love my new Dell - 15.6" 2K touchscreen - Intel Core i5 1334U 2023 - 8GB Memory - 512 GB storage Carbon Black Laptop. It's much faster and easier to use than the old HP Laptop with only 4GB Memory that I used for 10+ years. My son works for Dell, and he advised me to buy this laptop.

I did purchase this Dell lap top and I do enjoy my purchase. One of the features that could be worked on is the ports on the side. It could have about 1 or 2 more. This is a Dell and Dell stands out & not just blends in with all other computers.

Amazing piece of hardware not too powerful but also not the lowest of Baseline internal component technology more than sufficient for common school work as well as personal Administration. Also enough technology kick to support light gaming a good starter computer.

Got the help I needed a In the store and have been very pleased with my new laptop. So much better and faster than my previous Chromebook

This laptop is very fast and connects to zoom and other apps without problems. I'm very happy with this purchase. Also, the help at my Best Buy was beyond helpful. Great experience.

I had this exact laptop and when it went out, I bought the same exact one again so needless to say I love this to do minimal work. I’m not a stream or a gamer or anything, but it’s a really good deal for the money.

Excellent for daily tasks and entertainment. I purchased to replace my MacBook Air which died for no reason after one night of charging. They couldn't fix it. The Dell is a more affordable replacement and I'm happy.

This is a very user friendly computer. It is reliable and runs at a fast moving pace. It has so many helpful features. I'm very happy with it.