Customer Ratings & Reviews

Spent some real time with this Dell before writing a review, and it's held up well across the things that matter most to me. Speed: The i7 1355U paired with 16GB of RAM is plenty for everything in my daily workflow — multiple browser windows open, video calls running, documents and spreadsheets going at the same time. Boot up is fast, the 512GB SSD makes file access instant, and I haven't run into the lag or stutter I had with my previous machine. Display: The 2K resolution makes a real difference. Text is sharp, colors are accurate, and it's bright enough that I don't have to squint near a window. The touchscreen has been a nice bonus when I want to scroll quickly or interact with something on screen without reaching for the trackpad. Battery: This was the one I was most skeptical about, but it's been a pleasant surprise. I can get through a normal work day without hunting for an outlet, and it charges back up quickly. Build quality is solid, the keyboard is comfortable for long typing sessions, and the carbon black finish looks sharp without feeling flashy. For anyone looking for a reliable daily machine for work, this Dell is a strong choice

I recently upgraded my 2021 Dell laptop to this one. It’s an affordable option that I’ve been thoroughly enjoying. I’ve used it for design and data analysis, and I haven’t encountered any issues like slowdowns or freezes. Additionally, it’s lightweight and constructed with high-quality materials.

Touchscreen works really well, keyboard is responsive and satisfying to use. Lightweight and size is perfect. Does feel a bit cheap, but it's a budget laptop, so that's expected. Great for someone who works from home and frequents cafes or coworking spaces to get their work done.

Works great, and it's super fast. I love the touchscreen aspect. And the ability to have multiple desktops is amazing for separating work and personal stuff

Good laptop for students with a full time course load. Not sure it would be good for technology students but it works great for my art degree. Battery life is a little weak when in use for a few hours and drains quicker from games like Roblox. However the charge is very quick, my battery will be fully charged in less than an hour with 10 tabs open on chrome as well as Spotify. Speed is very fast have never been stuck loading ever. Touchscreen works very well and is amazing functionality for reading textbooks to scroll through. I would recommend this laptop.

This laptop exceeded my expectations! The 2K touchscreen is bright and crystal clear, the 13th Gen Intel Core i7 is incredibly fast, and 16GB of RAM makes multitasking effortless. Programs load quickly thanks to the 512GB SSD, and the battery life has been excellent for work, school, and everyday use. The Carbon Black finish gives it a sleek, premium look, and it feels well-built without being too heavy. Whether you’re working, streaming, or browsing, this laptop handles it all with ease. If you’re looking for a fast, reliable, and high-quality laptop at a great value, this Dell is an easy 5-star recommendation!

It's very fast and I love that the screen is still touch

Great everything...price, size, specs, touchscreen. Worth every penny.

I really love this Dell laptop! I use it for work, and it has been great so far. It runs smoothly, has plenty of storage, and the 16GB of memory makes it easy to multitask. I especially like the large touchscreen and clear 2K display. The laptop looks sleek and feels well made, too. Overall, I’m very happy with my purchase. It’s reliable, fast, and works really well for my everyday work needs. I would definitely recommend it to anyone looking for a good work laptop. The pickup experience through Best Buy was excellent as well. My order was ready in just 30 minutes, and it was super easy and convenient to pick up.

I really enjoy this laptop very much, it has a lot of storage and is easy to use for classes! Overall I would highly recommend this to other students!

Bought for my son for college. So far no dislikes at all. Browser works great and has lots of memory for his school load. I recommend it. Priced well too!

This is one of the finest purchases I have made and the build quality is awesome and the speed is also awesome

Was needing a new laptop for home purposes; email, photos, paying bills, general web surfing, etc. So for me this laptop is perfect. So far, its been great!

I just need a basic laptop with basic functionality and this Dell has gone above and beyond.

I’m extremely happy with this laptop. The first thing that impressed me was the 2K touchscreen — the display is sharp, bright, and looks amazing. The touchscreen is also very responsive and makes navigating and working much more convenient. The Intel Core i7 and 16GB of RAM make a huge difference. Everything feels fast and smooth, even when I have multiple programs and tabs open at the same time. I mainly use it for work, including Excel, Microsoft Teams, browsing, and multitasking, and it handles everything without any problems. The 512GB of storage gives me plenty of space for my files and programs, and I really like the Carbon Black design. It looks professional and feels like a much more expensive laptop. Setup was quick and easy, and so far the overall experience has been excellent. For the combination of performance, touchscreen, display quality, storage, and memory, I think this is an excellent value. Definitely one of the best laptop purchases I’ve made. I would absolutely recommend it! ⭐⭐⭐⭐⭐

I’ve been very happy with this laptop so far. It starts up quickly, runs smoothly, and handles everything I need without slowing down. The touchscreen is responsive and the 15.6-inch display is a great size for working, browsing, and watching videos. The 16GB of memory makes multitasking easy, and I haven’t had any issues running several programs or browser tabs at once. Battery life has been solid for my normal use, and the laptop feels well built without being overly bulky. Overall, it’s been a dependable and fast everyday laptop and I’d definitely recommend it.

Just what I needed!!! I even forgot it's a touchscreen. The overall perfomance is great. The speed and functionality is great too!! It's quite fast actually! I also like that this laptop is thin and lightweight for travel. There isnt anything I don't like about it!

Like this PC. Works great, its fast and easy to use. The charge lasts. Esase to set up. I love it is touchescreen.

Great battery life and fast processing. Ample screen view and light and portable. Great buy for my new college student who uses the device for school and work.

The laptop works well for my college student, has a good touchscreen, seems pretty sturdy so far. Screen is a good size for its total weight. Good battery life.