Customer Ratings & Reviews

This laptop exceeded my expectations! The 2K touchscreen is bright and crystal clear, the 13th Gen Intel Core i7 is incredibly fast, and 16GB of RAM makes multitasking effortless. Programs load quickly thanks to the 512GB SSD, and the battery life has been excellent for work, school, and everyday use. The Carbon Black finish gives it a sleek, premium look, and it feels well-built without being too heavy. Whether you’re working, streaming, or browsing, this laptop handles it all with ease. If you’re looking for a fast, reliable, and high-quality laptop at a great value, this Dell is an easy 5-star recommendation!

Great everything...price, size, specs, touchscreen. Worth every penny.

Spent some real time with this Dell before writing a review, and it's held up well across the things that matter most to me. Speed: The i7 1355U paired with 16GB of RAM is plenty for everything in my daily workflow — multiple browser windows open, video calls running, documents and spreadsheets going at the same time. Boot up is fast, the 512GB SSD makes file access instant, and I haven't run into the lag or stutter I had with my previous machine. Display: The 2K resolution makes a real difference. Text is sharp, colors are accurate, and it's bright enough that I don't have to squint near a window. The touchscreen has been a nice bonus when I want to scroll quickly or interact with something on screen without reaching for the trackpad. Battery: This was the one I was most skeptical about, but it's been a pleasant surprise. I can get through a normal work day without hunting for an outlet, and it charges back up quickly. Build quality is solid, the keyboard is comfortable for long typing sessions, and the carbon black finish looks sharp without feeling flashy. For anyone looking for a reliable daily machine for work, this Dell is a strong choice

I just need a basic laptop with basic functionality and this Dell has gone above and beyond.

Like this PC. Works great, its fast and easy to use. The charge lasts. Esase to set up. I love it is touchescreen.

Fast, sleek, and doing its job. The reason I don't give it 5 stars is because I have a few tabs open to check email, news, accounts, etc. basic stuff, but in the task manager the RAM is up to 12.5G out of 16G, why is it taking so much RAM? I haven't really put it through its paces yet. I bought this brand new.

This laptop provides plenty of speed and memory for all of my home office needs. I really like the size of the screen and the battery life while on the go. I wish it had a backlit keyboard, it’s somewhat difficult to see in dim lighting. Overall I’ve been very pleased with my purchase.

The touchscreen is very convenient. The laptop works nicely and is fast. Setup only took a few hours and it has been working well the past 2 weeks. Screen quality and audio good too.

I recently bought a Dell computer and I’m happy with it so far. It’s fast, easy to set up, and handles everyday tasks smoothly. The design looks nice and the display is clear. The only downside was some extra pre-installed apps, but they were easy to remove. Overall, a solid purchase for the price.

Nice slim design. Touch works well. Just the right amount of power and resources to accomplish everything with no slowdowns. Highly recommend at the $649 sale price.

This is a great product! Iam using for my HO job and works perfectly. From the start and the easy mode to setup "by yourself" and the guidance during the installation makes that you feel more comfortable when you are using it. The advantage with the touch screen is great more when you are sharing screens with the same feature. In general it's a great tool. I decided to buy this one because I already have one that is totally reliable to perform my HO activities.

great speed! is a fantastic upgrade from my previous laptop able to perform multiple functions rapidly appreciate the features accessible to me also this computer looks great anf travels well overall another great purchase from Best Buy and their competent ans always willing to help staff.

This Dell Inspiron 15.6" is an excellent laptop for daily productivity. The 13th Gen Intel i7 processor and 16GB of RAM handle heavy multitasking effortlessly. Its biggest highlight is the beautiful 2K touchscreen, which is incredibly sharp, vibrant, and responsive. Additionally, the Carbon Black chassis looks sleek and feels surprisingly lightweight for its size. The only downside is battery life; powering such a high-resolution 2K touch display drains the battery a bit faster than expected, meaning you'll want to keep your charger close by for long workdays. Overall, it's a fast, premium, and highly reliable machine.

Very slim design and product is good. Touch screen fits our need and wide screen fits our graphic design need

This Dell 15.6" 2K touchscreen laptop has been an excellent upgrade. The 13th‑gen i7 processor and 16GB of memory make multitasking smooth, and the 2K display is crisp with great color. The touchscreen is responsive, and the build feels solid without being too heavy. Storage is fast, and overall performance has been reliable for work and daily use. Very happy with this purchase and would definitely recommend it.

This is my 2nd purchase of this model because it performs exceptionally for my tasks for multiple businesses. I keep an average of 40 tabs open and run all kinds of apps. Sometimes moving back and forth between 3-4 documents while analyses and processes are running. The Intel CORE17 is the perfect amount of processing power. What I did not like was the barrel charger stopped working after about 3-4yrs, a common complaint inline. A newly purchased charger worked about 6 weeks, same as in online complaints, and then no longer. The old and new chargers will work but only when you find the sweet spot by moving the cord about, which was extremely unreliable for my work. All the other features like the touch screen and size the outweighed the charger issue for me. The array of connection ports are great for presentation set-up. I also cast to other devices which I found easy and user friendly.

I’ve been using this laptop for work, school, and regular browsing, and it has been very solid so far. It starts up quickly, the screen looks clear, and I can have multiple tabs and apps open without it slowing down. The battery life is also pretty good for daily use.

I needed a budget friendly laptop for school and as an older student I'm not very tech savvy. Not only did this exceed the required specs, I was able to get it during the Memorial Day sale so it was even cheaper! The touchscreen was a nice addition as well, it comes in handy for signatures and some games.

I’ve been really happy with this laptop so far. Overall, this is a great all-around laptop for work, browsing, streaming, and multitasking. Definitely worth it if you want something fast, modern, and reliable without going overboard on price.

I needed to replace a laptop and chose this model. The touchscreen, battery life and processor are fine for my home use. For the price (purchased on sale), it was the best option.