
Rating 4.4 out of 5 stars with 539 reviews
4.4- Fast (76)
- Touch screen (61)
- Lightweight (42)
- Battery life (41)
- Performance (23)
- Hinge (9)
- Fan noise (5)
- Warranty (5)
- Overheating (3)
- Usb-c port (3)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 5 out of 5 stars
Great laptop for work
Great product, the touchscreen is smooth, excellent quality of sound and display. Amd Ryzen is fast for training my model. The hinges are good .
Posted by ArhamK
- Rated 1 out of 5 stars
Right hinge broke after 1 year of light use
Right hinge broke after 1 year. I never use the tablet mode (i.e. I never rotate the computer all the way…). One day, I gently opened my laptop as I always do, but I heard a crack. The bottom right part of the screen had popped out. I was very very careful for the next couple of days. Then, I opened my computer again and the hinge completely broke off and the screen went black. NO ONE is helpful since I juuuust passed the 1 year warranty. I can’t believe I paid $800 for this piece of crap for it to completely break after barely a year of light use. I am absolutely infuriated and am receiving no help. I really want my money back. Also, even before this happened, then fan on this computer is SO loud and constant, even when nothing is blocking the fan. It’s absolutely ridiculous. This laptop is a piece of junk.
Posted by alliecat
- Rated 5 out of 5 stars
Excellent Upgrade for my old MacBook!
This Dell laptop is a significant upgrade to my super old Macbook from 2011! I had no idea how I was still using my old laptop. It was so slow and desperately needed more memory to run its programs. This Dell laptop is super fast, runs smooth an both camera and volume is good quality. I would have bough it long time ago if I knew it would be fun to work on it. The only thing I dont like is the weight. Its much heavier than my old MacBook.
Posted by Livreynard
- Rated 5 out of 5 stars
Good laptop
I liked this laptop because it’s easy to use. I think best buy got best deal and good product.
Posted by Ainemucyo
- Rated 5 out of 5 stars
excellent little computer!
I absolutely love this computer! It's small but mighty and makes my job so much easier. I run multiple programs at a time as a creative and this computer never skips a beat. I love that there are apps I can download and the touchscreen feature makes it so easy for me to fine tune my graphics.
Posted by LittlekCreates