Customer Ratings & Reviews

I cannot say enough good things about this laptop. It is incredibly fast and the video and picture quality is incredibly impressive. Great battery life and doesn't take long for it to fully charge. I would recommend this product to any family, friends,and anyone wanting to purchase a laptop to create videos. I absolutely love that I can use the keyboard or touch screen. I also love the invisible space bar and mouse. This is truly the best laptop I've owned. My only regret is that I didn't purchase it sooner.

This laptop has helped me multitask on multiple college classes, it's extremely reliable, battery lasts for the entire school day and a couple hours after college if used consistently. Can manage multiple tabs. Is overall the best purchase i could've made compared to school borrowed laptops i've been using. Also very aesthetically pleasing.

I really don’t have anything bad to say about this product. I like that I am able to have multiple windows open without issues. It’s not overheating like my previous computer. It charges pretty fast and last me a few hrs without having to reconnect it to the charger. I like that it uses a c charger cable. Love that it is touch screen also love that it turns on by just opening the computer. I’ve had it for about a week now and I really am happy about this purchase

great. great

I love the laptop is super fast and battery life is really good I most say since I bought it my classes have been soooo smooth

The Dell Premium 14" OLED is a productivity laptop that comes packed with a touch screen, an Intel Core Ultra 7 255H, 32 GB Ram, 1 TB SSD and built in Intel Arc Graphics. In addition it comes with Wi-Fi 7 and Bluetooth. This laptop has all the high end components that you would expect from a premium built laptop. The laptop upon opening the box shows its a premium product in its felt envelope and protective layers. Display 1. This display is what every laptop should come standard with, a 3200x2000k Resolution 120 Hz OLED display that has insane color accurate colors that cover 100% of the DCI-P3 color gamut. This allowed the colors to look vibrant and rich while having deep blacks. This screen is 14.5" and has touch capabilities in it which respond very well, but touching an OLED display is iffy to me because I dislike finger prints. Connections 2. I was able to hook this up to my home monitor via the thunder bolt 4 display connectors ( 3 plugs) all with USB Type-C for power delivery and DisplayPort.. Zero issue in connection or syncing as was recognized quickly. It also has a Micro SDXC v 7.1 UHS I/UHS-II card reader and a Universal Audio Jack plug. Hardware 3. This is where Dell shined in putting together a top tier productivity laptop. This laptop has 32GB of LPDDR5X rated at 6400Mhz, which is a welcomed change from most laptops that push 8 GB or 16 GB causing productivity to dip as cant handle many tasks. So 32 GB should be the gold standard and this Laptop hits that mark. Next this included a 1 TB SSD which is a PCIE 4.0 drive that still manages roughly 5800MB/s transfer speeds in my testing. The CPU is the Intel Core Ultra 7 255H that has 16 cores and when engaged you can boost it to 5.1 GHz for some awesome CPU gains. The integrated Intel ARC 140T GPU is integrated but can handle some most games at lower resolutions. Additional hardware such as the tough pad was very responsive and it blends in with the whole palm of laptop! finally not just a dedicate square but made to look professional. Testing Applications 4. To test this premium laptop, i wanted to use programs that would stress its hardware, such as Adobe Photoshop, Large data sets in my excel sheets and IBMS data collection for my doctorates program. Adobe Photoshop loaded up very quickly and and started to allocate the RAM to 24 GBs to ensure a smooth experience. The process allowed me to work with over 80 layers and adjustments with little to no bog down in the system performance. In Excel, I have a data collection that has over 50 sheets and over 9,000 unique formulas. This took a moment to load less than 1 minute, but when I started to process through each slide and run calculations i saw that it was able to perform with no slowdown. IBM stats software loaded up and was able to crunch the data sets very well and didn't notice any slowdown. Gaming 5. Gaming laptops make gaming a breeze if they have the right specs, and while this laptop is built for productivity, I wanted to test the integrated Intel ARC 140T on a few different games since I was on business travel. While this wont compete with a pure gaming centric laptop that has a top tier separate GPU the 140T iGPU has some chops as it does have1024 shaders, 128 Tensor and 8 RTs with Direct 12.2 so ready for modern games. First game I tried was CS2 Go which I tried at the competitive resolution of 1080 P and saw between 110-150 FPS with no noticeable slowdown. Second Game was GTAV which i put settings on HIGH and 1440P resolution and saw around 50 FPS, playable, but I did notice some chop in frames in chaotic scenes. Third game I used the Xbox app and tried out Oblivion with the frame gen feature from Intel and saw around 60-80 FPS on 1080p resolution. Last game I tried was World of Warcraft, this iGPU pushed almost 58 fps at 1080P on setting 3 for me. I got more FPS the lower I went, but it was highly playable as is. Overall I really love this laptop for a commuting and daily productivity laptop as its battery lasts roughly 7 hours a day when not plugged in for me. Its really light and can travel with it very easily. This computer has so much under the premium frame that its worth every penny to knock out all my work plus give me to play games on a budget that doesn't require a massive gaming setup when traveling.

The Dell Premium 14 OLED laptop came nicely packaged in what looks like all recyclable cardboard, and the packaging was actually pretty unique compared to other laptops I’ve gotten before. It came with a USB charging cable, a power cord and the power adapter, and that’s about all. There was a small paper, with a picture telling you how to plug it in, and another small insert. Getting it set up was a breeze, about 25 minutes for updates and everything to be ready. Just plug it in, set it aside, and let it do its thing. The design really stood out to me instantly once I got it out of the box, and honestly, the box itself stood out too.. It has a smooth, futuristic look that feels sleek, durable, and modern. The aluminum chassis has that solid, premium, cool to-the-touch feel, and even though you can feel the weight when you pick it up, it never feels cheap, and I’d rather feel the weight of quality than feel something lightweight and cheaply made. The rubber strips on the bottom do a good job keeping it steady on a desk. The touch-sensitive buttons at the top add a futuristic edge, and little details like the LED light that glows when the mic mute is on, is a really nice touch. The keyboard is flat, which might give you problems at first if you're not used to it. It feels smooth to the touch, but typing on it isn’t as satisfying as a traditional or even low-profile keyboard with more travel when pressing the keys. It works fine and looks clean, but it’s something that takes a little getting used to. The invisible haptic touchpad, on the other hand, is excellent. At first I thought Dell should have outlined the area, but after using it for a while, I realized it’s perfectly placed and easy to adapt to. It’s wide, responsive, and you can rest your palms without accidentally triggering it. It’s easily one of the nicest touchpads I’ve used. Performance is strong across the board. Documents, spreadsheets, and everyday tasks run smoothly, and it even handles video editing well, though it does heat up some under heavier loads. With 32GB of RAM and a fast 1TB SSD, everything feels quick and responsive, and there’s plenty of room for storage. For most people this setup is more than enough for productivity, creative work, and even some light gaming on the side, which is exactly my jam. The screen on this laptop really is premium and looks amazing! The 14-inch 3.2K OLED panel is bright, vivid, and stunning. Colors pop, blacks are deep, and it’s the kind of screen that makes you want to jump straight to YouTube and watch high-end 4K videos just to see how good they look. Movies and games feel immersive, and, on top of all of that, the touch screen is smooth and responsive. It’s easily one of the nicest displays I’ve ever used on a laptop in recent years. I also like the built-in security. The IR camera for facial recognition and the fingerprint sensor both work quickly and reliably, making logging in effortless, and making this a great laptop for a shared workspace, office or busy home. The sound is perfectly clear and sharp, with enough volume to fill a room. Like most laptops, it could use a bit more bass, but overall it sounds really good to me. The port selection is solid for a slim laptop with three USB-C/Thunderbolt ports, a microSD card slot, and a headphone jack giving you flexibility for accessories, external drives, and displays. The battery life is decent, averaging around six to eight hours with steady use. Giving you just enough juice to use it for a full 8 hour work day, as long as you’re not pushing it’s limited during the full 8 hours, and don’t keep the screen at full brightness , but it charges quickly over USB-C which helps, and let’s be honest, if your working on it in an office, you're probably going to have it plugged in. Overall, I really like this new Dell Premium 14 laptop. It’s really unique in its design, something fresh and new. It feels premium and well-built, and has a stunning display. It’s not meant for heavy-duty gaming or some highly demanding tasks, but for home office, school, or everyday productivity, it’s a fantastic choice. I’d definitely recommend it if you’re looking for a premium laptop that stands out in both looks, build quality, and performance.

Dell shook up their tried and true product line-up this year and retired their well-known high-end Windows laptop for home users, the XPS. Instead, Dell = Home, Dell Pro = Business and Dell Pro Max = Workstation/Professional. The Dell "Premium" designation then becomes the top of the line model for Home users, replacing the venerable XPS. Personally, I'll miss the XPS lineup but I think its been around since XP was the OS and marketing rage so maybe it is a bit long in the tooth. But it always signified quality and sleek design, with high performance and portability. In the last 10 years or so, it also mirrored the Apple designs with Aluminum unibody design, InfinityEdge display, and tapered sleek finish all remaining light and portable. This model, the Premium 14" is larger than previous XPS 13 laptops I've owned in the past and it definitely looks and feels larger and heavier but still remains sleek and light overall. Dell made the most of the extra size to pack in a lot of features as follows: 1. Beautiful 3200x2000 120Hz OLED display. Wow this screen is glorious and while you will need to scale Windows to 200-250% to read legibly, everything is super crisp and detailed. Great for movies on the go and you can even do some light gaming, especially if you enjoy 2D platformers or less demanding games. I was able to play some Diablo 4 and while it was set to low, it was definitely playable with XeSS (intel upscaling) with no major bugs or artifacts. 2. 32GB of RAM and 1TB of SSD storage. All of my previous laptops from the last gen or two, especially for the home market have been extremely RAM starved for various reasons. These laptop designs are so small that they often solder the RAM to directly to the mainboard, which limits RAM functionality and options. On some of the Lunar Lake low power options, the RAM is even on the package, making it even harder for OEMs like Dell to add more RAM without changing to a pricier CPU option. 16GB is bare minimum nowadays for Windows PC even for business and web browsing, but 32GB is really where you want to be for a good multi-tasking environment especially if you want to start looking at photo/video manipulation, AI projects, multi-tasking with multiple apps or browser tabs, or even light gaming. The 1TB of SSD storage is also plenty for the typical home user and doesn't feel as restrictive as the 512GB of some older units. The drive is a Kioxia (formerly Toshiba) BG6 which does around 6000/5000MB/s read/write at PCIe4.0 speeds. Plus you have plenty of USB-C/TB4 connectivity options for fast external drives. I am not sure if there is an option for expansion SSD slot, but given the size and compactness of the Premium/XPS chassis I would not bank on this option. 3. Fast Arrow Lake H CPU. Core config is 6 Performance, 8 Efficient and 2 low power efficient cores for 16 total cores, no Hyper Threading for a total of 16 total threads. This is an interesting CPU in a laptop because it uses a mobile version of Intel's controversial Arrow Lake architecture. This CPU is actually still great when it comes to productivity and multi-tasking, and also scores decently when it comes to power usage when configured for laptops. Its still not as efficient as ARM-based options like Apple's M chips or even Qualcomm's Snapdragon X chips, but it outperforms the latter and is closer to the former than some of their Lunar Lake V options. It also generally outperforms the AMD options in the same power and price range, especially the P cores which do most of the heavy lifting and score well in single-threaded performance. What is also interesting is that this Arrow Lake SoC actually has a weaker Neural Processing Unit than the less compute performant Lunar Lake options, which shows a macrocosm of the conflicted state of Intel's consumer CPU division. Finally, this 255H has the same core configuration as the top of the line 285H from Intel, it just has slightly lower clockspeeds. End result is that this CPU performs well and is a close sibling of Intel's top of the line Ultra chips for mobile, and while it isn't the fastest in every single application, it performs extremely well for the form factor. 4. Intel's best-in-class Input/Output. Intel calls their unified platform Evo nowadays, but you may remember it better as Centrino and the various other names they used for total coherent I/O. Super fast WiFi7, 3xThunderbolt 4 ports, Bluetooth5.4 and excellent video encoder/decoder support. I was hitting near peak max speeds transferring to a TB3 external SSD (3200GB/s) and also nearly max speeds on my WiFi at 700Mbps. Unfortunately I don't have WiFi7 and my internet is limited to 1Gbps, or I might've seen wireless network transfers over 1Gbps. 5. Premium Aluminum chassis and backlit keyboards. Dell hasn't deviated from this much from the first XPS model years ago that brought this option to market. I'll be honest here though, I don't love the silver/white finish. It tends to get scuffed up easily so make sure to use a laptop sleeve and baby this thing. Also, I don't love the keyboard and trackpad changes they made in 2024, I much prefer the older keyboards that have actual keys with tapered corners and raised edges. These new keys just feel like they have slits in one massive membrane keyboard, the key caps themselves always feel dusty or gritty, and they just don't feel as solid or have as much key travel as my old XPS13. The trackpad is also just 1 big piece of gorilla glass with no indication of beginning or end, no light up backlight or visual markers, just a piece of glass and expectation you touch near the middle. Also, it just doesn't feel that responsive for tap to left click, I often feel like I need to tap harder or actually click, which I don't have to do on my other laptops or even my older 2022 XPS13. That model also had a graphite keyboard and top surface material that I preferred. The one thing I do like on these new keyboards starting in 2024 is the slick toggle for the function and backlighting on the top row of keys that alternates between the various laptop shortcut/media buttons and the traditional F-keys. You hit Fn and the backlight and function changes from mute/sound/play/backlight etc to F1/F2 etc. For me, the main draw of this laptop is that it is good old x86 Windows, with some new tricks. I tried the Snapdragon ARM Windows laptops last year and there was still just too many support gaps, weird app behaviors and incompatibilities that I just didn't want to deal with. Same for Mac, which is a great platform, I just have some apps and features that I expect to have for a laptop/PC and Mac doesn't do it for me. This laptop is just open, load and go. The one new twist however, is that I'm a much heavier user now of CoPilot and AI. While the usefulness of a dedicated NPU is dubious at best, the integration of CoPilot into Windows is super useful and fun to use for creativity and just general compute usage. So while the name has changed and some of the accoutrements of this Dell Premium, formerly XPS, lineup have changed, in the end it still feels like the same familiar Windows x86 laptop that you've grown to love and rely on for everything in your life. If you're a Windows user of course.

Whatever Dell's reason for changing the name of this computer, I'm glad it didn't change its performance and quality. I have had 3 different Dell XPS models for the last 10 years, and all of them are still working. I have given them to my parents, nieces, and they are happy with no complaints other than later OS versions cannot be installed but that is not something to blame the brand for, it is how the market is moving. This new rebranded Dell Laptop model “Premium” has all the good stuff as its predecessor. It’s Platinum style is outstanding. My daughter is happy to take this Dell Premium to college and make a good impression, professional and top of the line technology. I have been a fan of Apple products, but in the last years after Dell released the XPS line and now the Premium, with Aluminum unibody design, Oled display, and Stylish finish there is nothing to miss from apple products. One cool feature is the touch function row above the keyboard. The volume, screen brightness, and other controls don't even have buttons. It only works by touch and each control has a light. Even though there's no buttons, the controls work like normal and will not only illuminate while you power on the laptop, but also these “lights” will change while it is in the boot process, showing the function keys, and when the OS starts, it will change the other sets of functions like Volume, play, illumination display, mic, etc. This is something that I have not seen in other Laptops. The 14.5" screen has wonderful resolution and color due to the OLED touch display and its screen resolution of 3200 x 2000 provides 4K Ultra HD. Colors and contrast are very vivid, deep and bright almost life like. The 14.5”, that was inherited by its predecessor has proved to be enough for any use, either for college or simply watching movies or surfing the internet. Its weight of 3.8 pounds is not heavy or light, but you can easily carry it anywhere. Video conferencing, microphone and fast wifi connectivity make it great for college purposes or simply streaming videos. One of the things I love the most is the touchscreen feature. It is actually part of the laptop. This is one of the greatest features that make it stand out of the XPS line and now will continue with the Premium. The seamless glass touchpad is another great feature, very responsive and sensitive. The packaging is well presented, and you will know immediately while you are unpacking it that you are in front of a High Tech and quality Laptop. Starting by the carefully elegant packaging, you can tell that what comes inside is a high quality laptop. What comes inside is: Quick Start Manual Laptop Dell 14.5in Power Adapter HDMI USB-C Adapter USB-C Cable The setup is quick and simple, however it will take around 25 min to fully finish because of the Microsoft updates. After all the regular questions like the wifi settings, laptop name registration, Customized options, the windows 11 home also includes options like set up access to android phone to received the SMS messages or restore a previous laptop backup, which are very useful features. I am a little paranoid so I prefer to use only local accounts, so after I finished the initial set up with a MS account, I created a local account and deleted the other one. It’s a great idea to split the Power Adapter and USB-C to USB-C cable, so you can have both available for any other use on any other device that uses USB-C connectors Outstanding features Aluminum case Platinum color with elegant finish OLED display-Gorilla Glass 3200x2000 120Hz Invisible haptic touchpad gorilla glass Quad speakers with 2 tweeters that makes a total of 8watts High resolution front facing camera (1080p) and mic Intel Core Ultra 7 255H Processor 1 terabyte SSD HDD 32 GB Memory 2 Thunderolt ports Type-C on the left and 1 more on the right 3.5mm Headphone jack on the right Micro SD Reader Windows 11 Home The haptic touchpad, the touch functions, and the keyboard looks like a whole body make it look clean and visually attractive. The 2 speakers on the sides of the keyboard sound great and loud. Streaming videos, either Disney+, Netflix, youtube or by reading mp4 format is very pleasant, with great resolution and no lags of any kind. The processor is powerful and fast. The 1TB SSD Storage capacity is big enough for either college or office use and fast access. The backlit keyboard has larger and deeper keys and the reduced space between them makes typing more efficient. The IR camera for facial recognition and the fingerprint sensor are built-in security feature that work flawlessly and fast. You don't need to type a password anymore. Battery life is about 7 hours full working until it shows the 15%, which is good for a high performance laptop like this, however it charges really fast. It is quiet and doesn’t feel hot while working for long periods of time. This laptop is perfect for both college students and professionals. Its appearance and performance will definitely make a professional impression.

Okay, so I have been using the Dell Premium 14-inch OLED Touch Screen Laptop for quite some time now, and I feel like i actually put it through a lot of different things.if you are contemplating purchasing this device, let me provide you with my personal experience with this device.First things first let's talk about that 14-inch OLED display with 3.2K resolution is just breathtaking its not just good its wow.The contrast is incredible the colors are as vivid as they can possibly be and the blacks are as deep as they can possibly be (as only OLED can do). Everything I do like editing images, watching a movie or browsing is brought to life with a level of detail and clarity that makes other screens appear boring in comparison. On a screen measuring 14 inches the resolution of 3.2K ensures that the text is extremely sharp, and the graphics are exceptionally clear.it is a touch screen It is surprisingly helpful to know that When I thought I wouldn't use it very much, I was surprised to find that it is incredibly easy to use and responsive. It allows me to quickly scroll through pages, tap on links, and even do some light sketching. Although glare is a relatively common problem for glossy panels, it can be a problem in bright surroundings. This thing is a beast when you look at it from the inside. Due to the fact that it is equipped with a staggering 32 gigabytes of memory and an Intel Core Ultra 7-255H CPU, I have tried everything I can think of i did not encounter any issues, Trying to multitask no issue at all. It is possible for me to have a dozen Chrome tabs open at the same time, to have Photoshop, a video editing suite, and Spotify all going concurrently, and I did not experience any stuttering or delay. The 1 TB ssd stands out as well applications start up immediately, the files are sent in a flash, and there is sufficient storage space for all of my important papers, projects, and media. The fact that I do not have to continuously worry about running out of storage space is very much appreciated. Now in terms of design, Dell has done an outstanding accomplishment. The Platinum finish offers an appearance that is both extremely sophisticated and expert. A premium feel is imparted to it, and the construction quality appears to be of a high standard. Only a small amount of flex can be felt in the chassis, and the hinge appears to be sturdy. Considering the power it packs, it is also incredibly tiny and light which makes it truly portable Without feeling like I'm carrying around a brick, I had no trouble slipping it into my bag. In addition to having adequate key travel and nice tactile feedback, the keyboard is also comfortable to type on for extended periods of time. The backlighting is a significant advantage for working in areas with lower levels of illumination. The navigation is made easy and seamless by the trackpad's big size and high level of precision. Battery life, it is satisfactory but not great You are not going to get a full day's worth of use out of this because of wonderful OLED screen and strong internals. Nevertheless, I am able to go through approximately six to eight hours of work on a regular workday, which is a fair amount of time. If you are pushing it with intensive chores or if you are using the screen brightness to its maximum, then it is understandable that this will decrease more quickly, It charges up quickly. The noise that the fan makes while it is operating under heavy load is perhaps the only minor complaint I have, you will hear the fans begin to operate. Despite the fact that it is not a jet engine, it is obvious. However for the most of our day to day activities it is silent. although the port selection is good, it would have been nice to have a few more USB-A connections, as I frequently find myself reaching for a dongle while using the device. To summarize, The Dell Premium Laptop is an ultimate powerhouse that comes in a package that is well crafted. This is an excellent option to consider purchasing if you are someone who places a high importance on having a premium build, a display that is of remarkable quality, and top tier performance for jobs that need a lot of work. Using it on a daily basis is a pleasure, and it is able to easily deal with all that I throw at it. I would strongly recommend this product to anyone who is looking for a portable workhorse that offers a spectacular visual experience and does not compromise on quality.

love the fact that this laptop does not get over heated like the other dell laptops did. the fact that it has a cooling pad in it is absolutley wonderful. this laptop was thought out very well for dell

What a difference a couple of years makes. The XPS gets a rebrand. Premium laptops put on more than a little bit of weight. I have mixed feelings about this laptop. I like it, but I am not sure Dell completely nailed it with this one as I had quite a bit of technical issues out of the box. Bloatware in the form of McAffee antivirus, Dell Optimizer glitching and causing Office 365 problems, and Blue-Screens after driver installs have left me feeling more than a little on edge. Sure, the monitor is great. The beautiful display is a big selling point for this machine. The keyboard feels good. The haptic touchpad is sleek. But there is no LAN port. There is no USB-A port. There is no HDMI port. At the MSRP for this device, I must buy a lot of extra accessories to get functions that much cheaper laptops include with the package. The capacitive function keys take a bit to get used to. While Dell does not advertise this machine as a gaming computer, gaming performance is awful. Still, I like this laptop. It looks great. It feels solidly built. Wi-Fi performance is good. The keypad does feel premium. And my gosh is that display pretty. Editing photos and videos works well. I wish Dell had sprung for a dedicated video card with more power and performance and the software issues I experienced really should not be happening on a Premium laptop. Unboxing: Dell has included the laptop and the three-piece charger that connects to your PC via USB-C. The charger has a central power supply which connects cables to either side of the power supply to connect the to the wall and PC via USB-C. Experience: The entire experience of this machine centers on this amazing 3k display. It looks amazing. Colors are vibrant. Blacks are inky. I do not think laptop displays get any better than this. The laptop is heavier than I expected. Opening the lid takes some pressure. The seamless integration of the touchpad is nice. Haptic controls on the keyboard work well. Out of the box the monitor is absolutely amazing. But the capacitive touch buttons have tripped me up more than a few times. I often find myself just brushing a button and setting it off. Speakers are good, not great. The keyboard has taken me a bit to get used to. I like it the more I use it. Intel Arc Video: This machine needs a dedicated graphics card with dedicated power. Using the CPU with integrated graphics really hampers this machine’s performance. I know this is not a gaming computer, but video editors need powerful GPUs, too. Image quality is great. Movies and YouTube videos played on this machine look great. Still, the only way I found to watch my digitally purchased movies in higher than 1080p was through Microsoft’s Movies & TV app. Prime, Netflix, D+, and AppleTV+ do not playback at higher than 1080p. Software experience has been awful. This surprises me as, usually, Dell laptops are great when it comes to pre-installed software. Before you can even login in to Windows, Microsoft processes updates. It appears to me that those Windows updates make some of the pre-installed Dell applications inoperable. For instance, Dell Optimizer does not work. It claims to be running in the background, but you cannot open the application as it crashes every time. Dell Support Assist will open, but it may or may not work during checks for updates. If I let Windows alone handle updates for the machine through Windows Update, I got blue screen errors. There were conflicts between Intel Software that came with the machine and Intel software that was installed as part of an update. It took quite a while for me to get the software working optimally, and I am still holding my breath that the machine will not crash and that software will download and function as expected. There are known issues with conflicts related to Dell Optimizer and Microsoft 365. If you find that you cannot download your MS Office Applications, Dell Optimizer could be the culprit. Solutions: This is the model that worked best for me. First, once you get into Windows and have access to the OS, uninstall “Dell Optimizer” and “McAffee Antivirus” from Windows Control Panel. I had problems installing applications properly while both of these programs were installed. I do not know why. You will eventually re-install Dell Optimizer, but do not do so with Dell SupportAssist. Instead, after a reboot, install Dell Optimizer from the Microsoft App Store. Then run software updates through Dell SupportAssist before running any updates through Windows Update. This process has helped me. But I am shocked at how rough the software experience has been with this laptop. Upgradeability: The short answer is the only piece of hardware that I believe you can upgrade is the hard drive. RAM is locked and cannot be changed. Thankfully 32GB is more than enough. However, because the machine has three Thunderbolt 4 ports, I could see benefit in having an external GPU and docking station. In my experience, RAM can be one of the quickest parts of a machine to fail. The machine suffers a bit for not having an easy option to replace faulty RAM. Lack of ports: I really do not understand why there are no indicator LEDs in the case. I do not understand why there are no USB-A or HDMI ports. Why is there no manual toggle for the webcam? When does a lack of features make something “premium?” The capacitive buttons look nice, but why care they not just physical keys? If I have to take a USB-C hub everywhere I go, then the convenience of the laptop is lacking a bit. Conclusion: Despite my qualms, I do like this laptop. There is no excuse for the software issues I experienced. In the past, I have greatly appreciated Dell software, but this experience was awful. I wish Dell had shipped this model with a dedicated GPU with sufficient power. There is a version with a Nvidia 4050, but the unit I received uses the integrated Intel Arc graphics. I can recommend the machine for photo and video editors who are not in need of more powerful graphics solutions. For photo editing and watching videos, the machine works well. As a machine for students, I appreciate the long lasting battery life and amazing display. So, flawed but recommended. 3.5/5

Dell is a brand name that’s lasted through many changes in the computer industry. I remember in the 90’s when Gateway and Dell were competing brands. You knew when you bought a Dell computer that you were buying a quality product. Fast forward to 2025 and Gateway is no longer, and Dell is still at the top of their game making some of the best computers in the industry. The new premium line of laptops by Dell are aimed at the non gaming crowd who want a higher end product. The laptop came in a 100% recycled container, which I can appreciate. It’s apparent right out of the box that the feel and weight of the model is intentional. The laptop is made with machined aluminum and even though it only weighs 4 pounds, it feels robust and solid in your hands. Dell is most likely trying to appeal to a Macbook user with this model. Upon initially opening the laptop looks sophisticated and high end. The keyboard has a nice clean look and feel to it. The F keys being backlit and disappearing when not being used is a nice touch! The mouse pad blends in with the bottom half of the laptop to finish off the sleek design. Windows 11 is a breeze to setup and only takes a few minutes! Once up and running it’s very noticeable how quick and snappy the laptop is. Featuring an Intel Core Ultra 7 series with 32gigs of ram and a 1tb SSD hard drive, you have all the features of a top end workhouse laptop in a beautiful package! The 32 gigs of ram and Ultra 7 pair as a fantastic tool for Windows AI Co-Pilot. The more I use AI the more I am impressed with its capabilities. This computer can handle any computing task you throw at it. But the screen is the real shining star in this model. A 14-inch touchscreen 3.2k OLED that is vibrant, beautiful and BRIGHT at 400 nits! I am a photographer, and this screen is probably one of the nicest I’ve ever seen on a laptop. Colors pop and are true to how they should be displayed. It’s an incredible screen that’s also made of Gorilla Glass 3, so it’s durable as well! The laptop comes with 3 USB Thunderbolt 4 ports and Micro SD! The battery life is robust on this unit and will easily last using it unplugged all day. Being a slimmer design, it easily fits into my backpack on the go! I really love everything this laptop has to offer! With these new Premium line of laptops Dell has made a sophisticated looking laptop that appeals to a higher end user that wants a premium product. The Ultra Core 7 series processor with 32 gigs of ram and 1 TB SSD give you all the tools you need to get any task done fast and efficiently. I recommend this computer to anyone who wants a high end laptop!

Having the opportunity to use some incredible devices recently has been a privilege, and my personal history with computers dates back to building my own desktop during the Intel 486SX era. It's astounding how far these systems have come in such a short time. Dell's latest release is truly impressive, excelling in almost every aspect. I genuinely love everything about it, with the exception of two minor points. The Positives: The hardware is exceptional, feeling and looking truly premium, living up to its name. The 3K OLED screen is stunningly bright and vibrant, offering deep blacks and vivid colors that make everything pop with clarity. The overall build quality is excellent, with a mostly metal construction that feels great to the touch. The keyboard is a joy to use, with well-lit and easily accessible function keys, although some might prefer physical buttons. I particularly appreciate the practically invisible trackpad, which is generously sized. Its haptic feedback is so convincing that, even after a week of use, it still feels like a physical click. The audio is good, though a bit tinny, and I wish it had more bass. Rounding out the impressive features is a decent selection of I/O, including three USB-C ports, a headphone jack, and a microSD slot. Internal Capabilities and Minor Issues: The internals are equally impressive, making this laptop highly capable for almost any workload. It boasts 32GB of RAM, a 1TB fast storage drive, and Intel's Ultra 7 255H processor, ensuring long-term productivity. My only concerns with the system lie within this department. While Dell appears to have designed this laptop for longevity with its performance, it's peculiar that they opted for a processor that doesn't support Copilot+. Given the strong emphasis on integrating AI into everything, it's unusual to see other devices, even from Dell, at half the price, offering the necessary TOPS for Copilot+ certification. I utilize Copilot+ on two other devices, and the feature, particularly Recall, is quite useful. The other omission in this model, though available in the highest tier, is a discrete graphics card. This model features Intel Arc graphics, which are still capable and sufficient for most users, but I view it as a missed opportunity by Dell. Setup and User Experience: Setup was as expected, with one minor hiccup. After initial setup, it downloaded a lengthy list of updates, which is typical for new devices. The issue arose afterward, with random "Blue Screen of Death" occurrences. I attribute this to a bad driver update. I had to restore the system and start over, but fortunately, this resolved the problem, and I've had no further issues. Two features I particularly appreciate are Windows Hello's facial recognition and fingerprint sensor. Both are incredibly fast and responsive, simplifying not only login but also website sign-ins. Conclusion: After thoroughly testing the laptop over the past week, I can confidently say that you won't be disappointed. True to its name, it feels premium and delivers excellent performance. While battery life isn't extraordinary, it easily lasts through a workday. The included 60W charger is compact and easy to carry, and since it charges via USB-C, you can find even smaller and lighter alternatives online. Even under heavy use, the system never felt uncomfortably hot, nor did it produce irritating fan noise. Although I would have preferred a more robust graphics card, the Intel Arc is still capable of handling most applications and games. Photoshop runs smoothly, and I was able to play some games at decent framerates, even World of Warcraft with minor graphic adjustments. Overall, I am impressed with the system and can easily recommend it.

Remove it from the external packaging and the black box this laptop and power cord comes in makes you think you just purchased some fancy jewels, pretty elegant looking and a nice touch. Regardless of what I think is the intro of an unnecessary laptop name change (XPS to Premium), Dell will probably always be one of the brands I’d consider when thinking about upgrading or replacing a laptop for professional use. And though the Pros on this 14 Premium are many, the few Cons are enough to prevent it from being a real true day-to-day fit for me. As it seems with anything Windows related, set-up out of the box took a while when taking into account the 47-minute worth of updates that needed installing and the myriads of restarts required. (Not blaming Dell for this, by the way.) Once finally past all that though, the 32 GB RAM and 1 TB Storage is great to keep things moving at a pretty efficient pace! I’d prefer a dedicated GPU for my custom design programs, but the CPU and GPU are more than sufficient for me to run known data hogging graphic and video editing programs that I use like Photoshop and Premiere Pro. Battery life is averaging about 6-7 hours of continuous use, including some usage of these same types of programs. If I were to date an OLED touchscreen that didn’t include using it for gaming, then the Intel Arc Graphics display here would definitely be worthy of a second, third, and even a fourth date! The lines and features are super smooth, the colors vibrant and the blacks are spot on. 120Hz refresh rate and dynamic rate settings for battery optimization, and it supports Dolby Vision and HDR so videos look stunning! Now, unfortunately, a few of the actual hardware designs would make this laptop a miss for me at its current price point. I’ll start with the weight. When I removed it from the lovely box it came in, my immediate reaction was that this sucker is heavy! I compared it to another 14” and 16” laptop we have, and the 14 Premium is not only heavier, but also chunkier. To be fair, the upside here could be that Dell designed it to be more durable and damage resistant for longer life. The keyboard and trackpad design are a total miss for me as well. The keys are too flat and too close together, making typos much more likely, especially if you have any sort of length to your nails like I do. And the Function keys that are not keys at all but are backlit touch-activated icons is a hard no! I prefer actual keys that I can see and that I don’t have to touch repeatedly to get them to light up for use. Not sure why the track pad is so large, but it should have been recessed with edges around it to help prevent unintended commands. Only laptop I’ve seen where it wasn’t. In addition to the headphone jack and microSD port, the laptop has 3 USB-C ports, which is great since one of them will always be needed to connect the power supply to the wall plug. But probably one of the most noticeably important flaws to me is the lack of a HDMI port and USB-A port. These are both still very widely used and come standard on some of even the cheapest laptops so why Dell excluded either on what is supposed to be a “premium” laptop is curious. I use both of these port types frequently and having to use a separate device reduces the convenience and portability of the laptop. My thoughts overall are that the Dell 14 Premium is a good laptop with great graphics, good sound, plenty of memory and storage, and constructed in a built to last manner. However, what I consider to be design flaws make it less than the ideal productive and user-friendly device for my needs.

Good computer, i will use for make music and the qualities are the exactly what i want

Design Clean and refined are the words that come to mind when I think of the design. That doesn't mean I love everything about the design, but I think those two adjectives are accurate. When you open it, you don't see a row of function keys or a touchpad. To me that gives it a clean and refined look. I don't think either of those things are all good or all bad. I'll talk about them later. But I think this is a nice looking, thin and light laptop, that has some power to it. Beyond the clean look, there are few ports. I have more info on them below. The power cord has a small, 60 watt, power brick. The power button is at the top right of the keyboard and has a finger printer reader in it too. There's a 1080p video camera that supports Windows Hello to login using your face. Ports There are three USB C, one MicroSD, and one 1/8" Stereo/headphone jack. It's not a lot but more than I have seen on some laptops at this size. I should also mention that all three of the USB C ports support the high speed Thunderbolt 4 standard for up to 40 Gbps throughput. Keep in mind you'll need to use one USB C port (any one of the three will work) to power it when you want to plug it into the wall. The laptop does not include a USB C to USB A adapter. Keyboard The first thing I noticed about the keyboard is that it doesn't have physical buttons for the function keys on the top row. Instead, it's a capacitive touch bar that illuminates the current mode of each key. In other words, when set to conventional function keys, you'll see the key's <F1> through <F12>. When set for the media and system control keys, you'll see those icons instead. I do love the fact that you always know what you're going to get when pressing those buttons. On other computers sometimes I press a key thinking it's in media mode but it's in function key mode, or vice-versa. The only downside I'll note in this implementation is, for some reason it was made in a way that you have no <Insert> key when it's in the function key mode. It seems they could have moved delete a bit to the right and insert would have worked just fine, but it's not there. Thankfully <Delete> is available in both modes. I'll include pictures of both top row layouts. So again, besides the lack of tactile feedback or being able to feel for the keys, I don't think it's a bad idea and it has the advantage, at least for me, of not being surprised by what the key does. The power button is an unmarked, narrow, key at the top and right most position on the keyboard. It's narrower than the other keys. It's also a fingerprint reader. Touchpad The touchpad has no visible marking to set it apart from the rest of the laptop. It just looks like there's a uniform palm rest below the keyboard. Actually, it's a rather large touchpad region that is where you would expect it. You can press and click with it too. It works very well. I didn't have any issues using it. I wouldn't say that I like it better than having it visibly set apart from the rest of the palm rest but it didn't bother me and it just worked well. I do like having a large area. I'll include a picture that roughly shows the touchpad region. Display This is a very nice 14" display with a generous 3200x2000 resolution and a 120 Hz refresh rate at that resolution. It's bright, and sharp and colors look vibrant! By default it adjusts brightness automatically based on ambient lighting. It's an OLED display which means it has excellent contrast ratio - so you can see subtle differences in change of shades or tint that may not show up on other displays. This tends to be noticeable in very dark areas of a photo or movie scene. The thing to watch for with OLED displays is they can burn in. So if you're going to have the same thing on the screen all day, it may not be the best display for that. For viewing media though, or anything changing on the screen, it's hard to beat! One other nice thing, it's a touch screen! Gaming While not being a gaming PC, this laptop has the Arc 140T integrated GPU, I think it's one of the best integrated graphics options that Intel has. So it can support advanced features like hardware upscaling and ray tracing. That combined with a Core Ultra 7 255H and 32 GB of RAM works nicely for playing some games! MegaMan 11 works great with the settings on the highest. Burnout Paradise Remastered played very well with all the settings other than resolution and anti-aliasing on max - it got about 60 fps most of the time. EA FC 2025 played very well. I had a hard time seeing the framerate in that one but I think it was more like 30 fps based on stats I saw after playing, but was still very playable and felt smooth. So don't expect hundreds of frames per second, but if you're looking for a small and light laptop that's great for running Windows apps and can still play some games, this is a great option! Summary The Dell Premium 14 packs some power in a sleek package. It's very nicely loaded with an Intel Core Ultra 7 255H CPU with integrated Arc 140T GPU, 32 GB of RAM, and 1 TB SSD. Performance has been great and battery life seems very good as well. The CPU is a different design than what I'm used to with Intel. There's no hyperthreading. It has 16 physical cores, but there are different types - 6 power, 6 efficient, and 2 low power. It seems to work fine as far as I can tell. Anyway, if you are looking for some new design style in small and light package, make sure to check out the Premium 14!

TLDR -Tries to be an ultra-portable (the ports prove it), but is more of a workstation in disguise due to the keyboard, trackpad/palm rest and overall design aesthetic. -Not a huge fan of the Soft touch keys. Just enough lag to notice. -CPU and GPU do a great job -32GR RAM keeps things snappy -1 TB Storage is great -fingerprint reader is on point; has worked EVERY TIME! -Large 6-Cell 70Wh battery output -it rears its ultra-portable roots once again when you pop the bottom cover off and see what can be upgraded...M.2 and battery. RAM is soldered and other items were another layer deep. -Recommendation: if you don’t know what you want to be when you grow up...this is a great laptop. If you have specific needs for an ultraportable or a workstation, you will want to find something else. I give a 2.5 Star rating because of the trackpad/palm design, use as a workstation/desktop replacement 3.5 Star. GIVE ME A NOVEL TO READ How bad is this keyboard? That is the second question I asked myself after unboxing and seeing this big flat slab. The first question, was, Holy Crap...how much does this thing weigh? To which, I pulled out my digital scale, along with a few other ‘Premium’ laptops I had laying around. 3lbs 14.6 ounces. So nearly 4lbs. And after using two other ‘Premium’ laptops with 14 inch touch screens, the difference in weight is laughable. Focusing back to the keyboard, it is quiet, which should be expected. The keys are not as bad as I thought it would be and they are a bit concave, so it helps with touch feel. However, if you have any length of nail, just know in a few months the keys will most likely be heavily scratched, as will the exterior lid, but at least they will match! What I quickly found I don’t care for though is the exaggeratively large track pad! My palm/thumb keeps hitting the trackpad and causes the pointer to jump locations and change where I am typing and even deleting portions of text. Since the design of the trackpad integrates seamlessly into the palm rest, the trackpad is at the same height of the palm rest. Its active portions are from around the middle of the Left-ALT key to the middle of the Copilot key. It then extends from just below the space bar all the way to the edge of the laptop. If you don’t have proper typing technique (ie. one finger type) you won’t have any issues. If however, you do know how to type properly, then you will find your palm glancing the keypad constantly and moving the cursor from where you are typing. Or even highlighting massive amounts of text and deleting it! Thankfully the quick undo edit exits, but I find this task being required frequently very infuriating. I really think this comes down to the fact that the trackpad is not recessed. Looking at my other laptops, they all have the same ratio of trackpad to palm rest size, but they are all recessed. Therefore, my palm never comes into contact. With the DELL 14 Premium, the palm rest area is large, so most of the time it has been a pleasant experience, but at just the right angle your wrists can hit the edge and its quite pronounced, so any length of time is unpleasent. So the two solutions I could think of was either to limit the ‘laptop’ use and use as workstation with a keyboard and mouse. Or disable the trackpad all together and just use the touch screen. And that is when I realized that the XPS/Premium naming doesn’t mean ultra-portable any longer. Since DELL’s lineup rebrand sounded eerily similar to the MacBook lineup (processor dependent), I looked at the specs of the 14 Pro series and the dimensions are nearly identical. With the M4 Max chip, the weight is the closest by comparison with the DELL 14 Premium still being heavier by a couple ounces. The difference when looking at the design of the MacBook Pro is that it looks sleek and light...like an ultra-portable. Where as the DELL 14 Premium doesn’t. And being that the Premium replaces the XPS branding, its clear DELL has changed what that means...last year already, as the DELL 14 Premium is actually just has a rebranded 2024 XPS model with an updated CPU; everything else is the same. Minus the logo change too. By comparison, the Galaxy Book5 Pro 14 steals the exact design of the MacBook Pro 14, but at almost a pound lighter and half the computing power. My weeks long use hasn’t been all bad when treating it as a workstation, the screen is awesome, the CPU and GPU are great, 32GB RAM definitely helps keep things snappy, but since it tries to play the ultra-portable card there is no upgrading the RAM; M.2 and battery only. Also, only having 3 USB-C ports, and no USB-A or HDMI means you will need a dock as a workstation. The USB-C are all Thunderbolt 4 though, so choose the side that works best and the same goes for charging. Nice that it still has the headphone jack and a MicroSD slot for...something. The chassis design is solid and premium when it comes to the hinge and no creaking from the chassis when picking up when open. The soft touch is a little too slick for my hands, but keeps it from slipping when using in ‘lap’ mode and needing to adjust or let go to reach for something. One-handed open is possible thanks to the weight, but this clamshell likes to close tight to protect its pearls. Recommending this laptop is a little hard because of DELL’s design decisions. On a sliding scale of Ultra-portable to Workstation/desktop replacement, this falls squarely in the middle to me. Portable yes, but with noticeable heft. Powerful, yes, but get the right configuration out-of-the-box. Its the value for dollar that really makes this hard. Then you jump to the actual daily use. Have nails that extend past your fingertips? You will hate this keyboard. Use the palm rest while typing? Better to turn off the touchpad and just use the touch screen. But it has a gorgeous screen and purrs along great. The lines are too blurred for me on this one and in the end it is really hard to recommend it. If it had an RTX GPU 3xxx minimum series, then falls directly as a casual gaming laptop and I could overlook literaly any of the usage issues. But since they did away with that option in this series that is no longer an option. The Intel Arc Graphics can handle some light gaming for sure, but its not enough to overlook where the DELL 14 Premium is lacking. Hopefully for 2026, DELL has a redesign in the works for the DELL Premium series, if they don’t I fear they will miss out the Ultra-Portable segment because as of right now, they don’t have one.

In 2019 I felt like I might never find a laptop that could improve upon the lightweight but powerful laptops in the HP Spectre series. Every so often I tried newer laptops built by other manufacturers as possible upgrades, but always stuck with my Spectre. Until now. The specs on the Dell Premium DA14250 are too good to ignore, so now the Spectre is sitting my museum as I am enjoying my new Dell computer. For starters, the 3.2K screen has to be seen to be believed. Sure, the 1920x1080 HD display on my previous laptop was adequate. But as I had the two laptops sitting side by side during the process of moving apps and files from one to the other, it was impossible not to notice how much brighter and clearer a 3.2K screen is. Also, whereas I have described in previous Best Buy reviews the audio of the best laptops as "acceptable," I would describe the quad-speaker audio on the Dell Premium as "outstanding." Watching videos on the Dell laptop is almost theatre-like. The hardware is also great for video editing and 3D modeling. The Dell Premium, with its Intel Ultra 7 255H 16-core processor, is also noticeably faster and more responsive. I also appreciate the 32GB RAM, quite an upgrade over my 8GB and 16GB laptops. Of course, much of physical memory (about 40%) is "in use" by Windows, but that still leaves a significant amount of physical memory free for other purposes. The laptop is equipped with three Thunderbolt ports, apparently an inevitable step as USB C replaces USB A as the standard. I find this a mixed blessing. One port is used by the power supply, so it is nice to have two additional Thunderbolt ports. At the same time, so many of my peripherals (e.g., USB thumb drives) use type A, which means that I must have an A-to-C adapter on hand at all times. Additionally, the laptop sports a universal audio jack and microSD card reader. The latter is rare on laptops and much appreciated. I like the backlit keyboard layout with slightly larger keys flush with the surface. The seamless glass haptic touchpad works well enough, although I still prefer a mouse for cursor control. The laptop also employs what seems to me to be a new fad, a row of haptic media/function keys above the main keyboard instead of physical keys. Nice aesthetic, but not an improvement over mechanical keys except fewer cracks for crumbs to fall through. While perhaps not technically a traditional ultrabook, the 3.8 pound weight is very close to the weight of my actual ultrabooks, an important feature for me given my frequent long walks through airports with my laptop. The handsome, powerful, light Dell 14 Premium DA14250 will be a pleasure to use both at home and while traveling.

I haven’t had a dell laptop for a very long time so I was a little skeptical to get this one particularly. I first thought it was a little too small for what I use it for, but after receiving it, it felt like the screen was good enough. Actually, the screen size is a little small, but the picture quality the screen quality makes up for the size. The vividness of the video and picture is beyond my expectations. Once I started using it, I realize it is annoyingly hard to open up if you don’t have nails. Once it’s open and I start using it the keyboard feels fine, but not Having the outlined mouse pad. Take some getting used to. Once I got used to the mouse pad being integrated into the base of the keyboard. I enjoyed my hand placement and it just added to the sleekness and clean look overall of the laptop. They really took their time and designing this laptop and overall, it is unique and Even The heaviest laptop I have ever owned. I think I’m going to keep this one for a while.