Bought one from another vendor when it was cheaper there and then bought another one to gift to my father in-law when it was cheaper at Best Buy but ended up returning this one for a Samsung 2 N 1 for him instead. I lost my XPS during a trip after only 1 month of use so can't attest to the quality/long term. I read many reviews of the over heating, wifi connection problem, and also the fan noise. 1. WiFi - Worked perfectly after all updates were installed, no dropped connections etc like others were reporting before but I did get the new firmware update. 2. Overheating - Was fine and did the job w/o being too hot to touch 3. Fan Whine - While they're, it's not annoying and loud enough to bother me. I watched several movies for 4-6hours while skipping around countries and it was not noticeable enough to affect me. Considering the Mate Book X currently as the replacement since it's the same specs other then HD size but much cheaper.

The XPS13 was just what I was looking for. A full laptop with keyboard and touch screen. Able to run all programs. Very fast. And most important...very light 2.8lbs

This is my second Dell laptop purchase, and I was really excited about all the newer features. Plus, it's a much cheaper price than at Dell.com. However, right out of the box the machine didn't meet my expectations. The track pad was not very responsive and made scrolling difficult. I adjusted the trackpad settings multiple times and still couldn't get it to work well. The screen brightness buttons didn't respond unless I rebooted the machine (each time I wanted to brighten or darken the screen). The display comes configured with a 300% magnification, which you could adjust, but 100% was too small for me to read, so I kept it at 300%. Unfortunately, not all fonts were magnified to 300%, some window options were maxed at 100% (too small to read) with a tiny little box to click on. The fan stayed "on" almost all of the time because the computer gets hot. I read online that the only way to keep the fan off is to adjust the BIOS on the computer to accept a warmer temperature (sounded like a hot mess to me, and I wasn't about to try that!) This computer comes with very few ports (no USB, only USB-c) which I found limiting although they did include a USB to USB-c adapter. However, using the adapter I could not back up my iPhone onto iTunes, which was pretty much the last straw. I returned the machine within four days. Best Buy has a great return policy - and I am thankful for that. I found a Lenovo laptop that has none of the above mentioned problems.

This is a high quality laptop, its light weight and long lasting battery makes it a great travel companion on business as well as leisure trips. I loved the performance and the 4K display works flawlessly, top quality for fair price!

This was a good laptop but it has some issues I had it for 10 days and then returned it It would tend to get hot and the fans would quick on and they were loud The annoying part was that the laptop would get hot and I wouldn't be doing anything to crazy just watching Netflix or Hulu Also having the chin cam wasn't to great