Customer Ratings & Reviews

As an avid user, I had the pleasure of experiencing the Dell XPS 13 13th Gen laptop, equipped with an impressive 32GB RAM, 1TB SSD, and an OLED touch display. Let me delve into why this laptop is a standout choice. Firstly, the sleek design of the Dell XPS 13 13th Gen is unparalleled. Its slim profile and minimalistic aesthetic make it a visually appealing device that stands out in any setting. The OLED touch display adds another layer of sophistication, providing vibrant colors and excellent contrast for an immersive viewing experience. Performance-wise, this laptop truly shines. With a 13th Gen processor and ample 32GB RAM, multitasking is a breeze. Whether I'm editing videos, running demanding software, or simply browsing the web, the Dell XPS 13 handles it all effortlessly. The 1TB SSD ensures ample storage space for all my files and applications, while also contributing to fast boot-up and load times. One aspect that particularly impressed me is the battery life. Despite its powerful specs, the Dell XPS 13 13th Gen manages to deliver long-lasting battery performance, keeping me productive throughout the day without constantly needing to recharge. In terms of usability, the keyboard is comfortable to type on, with well-spaced keys and satisfying tactile feedback. The touchpad is responsive and accurate, making navigation a seamless experience. Additionally, the inclusion of various ports, including Thunderbolt 4, USB-C, and a headphone jack, ensures compatibility with a wide range of peripherals. Overall, the Dell XPS 13 13th Gen surpasses expectations in terms of design, performance, and usability. Whether you're a professional seeking a reliable workhorse or a content creator in need of a powerful machine, this laptop ticks all the boxes. Highly recommended for anyone in search of a premium computing experience.

The Dell XPS 13 Plus Graphite with i7, 1360p display, 1TB SSD, and 32GB RAM offers a powerful and sleek computing experience. The Intel Core i7 processor ensures smooth multitasking, while the 1360p display delivers crisp visuals. With a spacious 1TB SSD and ample 32GB RAM, it excels in storage and performance. The Graphite finish adds a touch of elegance to the durable and compact design. Whether for work or entertainment, this configuration of the XPS 13 impresses with its robust specifications and premium build.

With any new laptop model, the latest hardware will certainly be an alluring aspect of one’s potential purchase; a fact even more emphasized by models that specifically target computer enthusiasts who will more than likely end up spending more to get their hardware demands met. As such, Dell’s XPS line of laptops, for example, have always been positioned for those who want a top end product regardless of price. Last year, the XPS Plus caught attention with a newly re-designed aesthetic that certainly stood out. By squaring off the keys and removing the shortcuts at the top, it was certainly eye catching. Thus, I was quite excited to test the newly released XPS Plus 9320 and see if the premium product was worth a look. Upon opening the box, I was pleasantly surprised to find a nice solid constructed box that houses the XPS 9320. Once opened, the XPS comes with several accessories including a USB-C male to USB-A female adapter, a USB-C to 3.5mm headphone jack, and the USB-C 60w power adapter. As expected, the XPS is extremely well built. The metal housed frame is solid and the graphite color is outstanding. Like previous generations, the XPS is extremely lightweight at 2.77 lbs. As with the XPS Plus from last year, the keys are squared completely off and the F-Keys are removed; replaced by an illuminated touch bar that works both as the familiar shortcuts to various functions and the F-keys. Additionally, the touchpad is made of glass and blends seamlessly with the palm rest. The whole section is extremely smooth to the touch. Lastly, since there are no physical buttons, the trackpad supports haptic feedback. For connectivity, the unit only has two Thunderbolt 4 ports. I really wish Dell would have included at least two more Type-C ports. I was also disappointed that the 3.5mm jack was removed since the thickness of this model is about the same as my XPS 9305 that has the jack along with a micro SD card slot. The other feature missing is the battery indicator button that would let you see how much charge the battery has remaining without turning it on. Nonetheless, this particular model configuration comes fairly loaded with the upgraded OLED 3.5K display (3456x2160), 32 GB of LPDDR5-6000, and lastly a 1 TB Gen 4 PCIe M2 SSD. Before I began my tests, there were a couple of observations that I wanted to address. Starting with the hardware, the OLED display is locked to 60Hz. I was quite disappointed with this given the prevalence of higher refresh panels. Another issue was since the trackpad was not sectioned off, I consistently worked my fingers outside of the designated trackpad area and had to readjust. For those with big fingers, you will have to get use to it. As for the keyboard, typing was more cramped than I expected. When compared to my other 13 inch laptops, the XPS Plus 9320 has larger shift, enter, tab, and caps lock keys. Naturally, this causes the other keys to be more centered than I expected, thus creating a more squished in keyboard. Overall, the design is certainly different and might require a bit of an adjustment period, though most should be fine. As for the Windows environment, as expected, there are several Dell utilities preinstalled to control certain aspects of the hardware and other settings. Since I wanted to provide data that resembles an out of box experience, I tried to minimize the changes that I made to the OS. The most drastic change was changing the power profile so the computer would not go to sleep during my tests. I also changed the minimum processor frequency to 1%. Furthermore, I disabled all of the startup items except for the Windows security, Realtek Audio, My Dell, and the Waves Max Audio executables. Next, I completely uninstalled McAfee Antivirus.Lastly, all of the windows updates were installed. After they completed, I went into the BIOS and disabled the UEFI Capsule Firmware setting to prevent any more BIOS installs over Windows Update. I also disabled the Power On Lid setting to prevent the computer from turning on when you open the lid. Lastly, these results are what I observed during testing. Your results will likely differ, but this should give you an indication of what to expect. All tests were conducted on AC power and on performance mode. For my first test, I wanted to test the new XPS 9320 against the previous CPUs of the last two years. Using CPU-Z 2.06, I ran the built in benchmark and compared the new XPS model to my Yoga 9i that features an i7-1260p. For additional data, I included the 11th Generation i7-1165 G7 found on my XPS 9305 from 2021. The results are as shown: I7-1360P - Single: 761.7/ Multi: 6,227.7 (12 Cores / 16 Threads) I7- 1260P - Single: 672.2 / Multi: 5,502.8 (12 Cores / 16 Threads) I7-1165G7 - Single: 598.1 / Multi: 2,809.4 (4 Cores / 8 Threads) As you can see, the CPU improvements made over the last few years is quite spectacular. Despite the 11th generation only being a quad core, it still holds its own in single thread, though multicore shows its limitations. As for the 12th and 13th generations, the improvements are noticeable, especially on the multicore score. Certainly, this gives a general idea that the 1360p will be faster by all accounts. For my second CPU test, I wanted to run was a video encode to test the real-world performance of the 1360P. Using Handbrake 1.6.1 and the Very Fast 1080p preset, I sent a 29 GB M2TS file through the encoder. I set the frame rate to match the source of the original file and pass through the DTS-MA audio track. The results were noted below and compared: I7-1360p: 15 Minutes 40 Seconds / AVG FPS: 144.4 I7-1260P: 18 Minutes 20 Seconds / AVG FPS: 122.8 As you can see, it is pretty clear the 1360p offers a decent bump over the previous generation. Using HW Info, I noticed the P-Cores initially hit their rated turbo speeds of 4.9 GHz but quickly decreased to around the 3.0-3.2 GHz range. Connectively, the E-Cores were naturally slower and seemed to favor the 2.5-2.7 GHz range before dropping to 1.9 GHz. As expected, the CPU continued to decrease to keep its temperature in control as the P-Cores bottomed out to around 2.2-2.5 GHz. The CPU dropped from 100C to around 88-91C as it adjusted the core frequencies accordingly. Switching to my Yoga 9i, it was apparent that the thermal configuration was a bit more aggressive and caused the 1260p to lower its P-Cores immediately around 2.1-2.5 GHz range. Subsequently, the E-Cores dropped to around 1.6-1.8 GHz. As expected, the 1260P was able to drop its core temperature from 100C to around 64-69C depending upon the adjusted frequency. Overall, the i7-1360p performed as expected and certainly the new chip exceeded all expectations. It is clearly faster than the last generation it was designed to replace. The last CPU test I wanted to run was Cinebench R23 to get an overall snapshot of the last couple of generations. As an IT professional, I have always been excited to see the performance gains from the previous generations and this year was certainly exciting. To demonstrate this, I decided to test my older XPS 9305 that features an i7-1165G7. Additionally, I used my Yoga 9i to showcase last year’s i7-1260p. The results are noted below: I7-1360P - Single: 1,875 / Multi: 11,102 (12 Cores / 16 Threads) I7- 1260P - Single: 1,627 / Multi: 9,988 (12 Cores / 16 Threads) I7-1165G7 - Single: 1,186 / Multi: 3,764 (4 Cores / 8 Threads) Next, I wanted to test the included 1 TB PCIe Gen 4 drive that shipped with the XPS 9320. As such, I was curious to see performance of the included drive. Additionally, HW Info 7.46 lists the drive as a Western Digital SN810 1 TB drive. Using CrystalMark 8.0.4c, I ran the benchmark using default settings. The results are below: Sequential Read Q8T1: 6,728.64 MB/s / Sequential Write Q8T1: 5306.31 MB/s Sequential Read 4K Q1T1: 74.34 MB/s / Sequential Write 4K Q1T: 164.41 MB/s Surprisingly, the results here are quite amazing given that most drives that ship with laptops are usually not the fastest. To supplement the results here, I also decided to transfer my music folder that holds 5,925 files and 1,298 folders. It is 33.4 GB in size. I transferred the folder from my WD My Passport 1 TB external SSD (Model: WDBAGF0010BBL). As soon as the transfer began, the transfer immediately shot over 700 MB/s, before holding consistently around 690-710 MB/s. The SSDs wasted no time and finished the transfer in under a minute. Lastly, I copied a 55 GB 4K file to the XPS. The transfer held consistently a round 800-820 MB/s and was finished in a little over a minute. Overall, the XPS is extremely fast out of the box. In conclusion, the XPS Plus 9320 performs exactly as it was intended to do. It is a great portable machine that is plentiful in speed and has the sleekness to attract potential buyers. While the cost is easily debatable, especially given other options with similar or even better hardware, the XPS Plus 9320 still fulfills what it was designed for: a small portable machine that an enthusiast can enjoy with lots of RAM and storage out of the box without having to immediately upgrade it. However, this doesn’t mean it is without criticism. While keyboard felt a little cramped and the trackpad took some time to get use to, the limitation of only two thunderbolt 4 ports was perhaps the most disappointing aspect given its price point. Lastly, it was also puzzling that the OLED display was locked only to 60 Hz. Despite these gripes, I still think its worth a look, provided at least you are content with the shortcomings I have outlined here. Thus, with that said, the XPS Plus 9320 comes recommended.

Love it. Fast and stylish. I get my work done so much faster now. And it looks good and small and compact. Great laptop

Excellent speed, smoothly working.. very good for research students

Great laptop, it does run a bit hot although it’s understandable based on the small form factor. So far, it has been performing great. The quality of this computer is awesome too. I have a Mac and this has the same great feel so I really like that. If you want something powerful (not gaming) in a small form factor, this is the laptop to choose.

It is by far the most beautiful laptops I've ever seen. Way nicer than any MacBook and the OLED screen with extremely thin bezzles looks just gorgeous. But the battery life is so poor that I can only get around 2-3 hours of usage. Also there's some quality control issue such as the left speaker kept making cracking sound.

I am very familiar with Dell laptops, having worked with various models provided my university for 20 years, until my retirement. I found them to be reliable and solid, if not very inspiring machines. I have continued to use new models of Dell during the 10 years since retirement, and most of them fit the pattern of reliable and solid if not terribly exciting. However, the Dell XPS 13 I am reviewing here is probably a notch above the Dell models I have used over the past 30 years. Although it has some shortcomings, the good features more than make up for them. Let me get the small shortcomings out of the way before I highlight the good features of this laptop. First, it has very few ports: only two Thunderbolt 4.0 Type C ports, one of which must serve as the power supply/charging port. No built-in USB A, HDMI, Ethernet, or audio jack ports. Dell does supply with the laptop a USB C-to-A adapter and a USB C-to-3.5mm headset adapter (see photo), but I strongly recommend adding a Thunderbolt 4 dock that serves as a power supply/charger and provides all these ports/jacks and more. I have been very satisfied using a Razer dock available from Best Buy with my older laptop but have been unable to leverage the full speed of Thunderbolt 4 until I got the Dell XPS 13, and I am now enjoying the blazing speed of the dock for input/output. What might be another shortcoming for some is that this model is not a 2-in-1 with a touchscreen that can fold over into a tablet-style device. This is not a problem for me because I decided long ago that convertible laptops are just too big and awkward to use as tablets. If you want a tablet, get a tablet. Because I don't want to use my laptop as a tablet, I don't really need a touchscreen. I might miss this feature a little because I do sometimes touch icons on my HP laptop's touchscreen out of habit from the way I interact with my phone. There is a model of the XPS 13 that has a touchscreen, but I decided it was not important given that mouse clicks work just fine. On to the features I really like. First, this is probably the most handsome Dell I have ever owned. The minimalist build is sleek and beautiful, and the graphite color is very attractive. I like the backlit keyboard with large key caps. Two futuristic-looking aspects of this XPS are a haptic trackpad that you simply tap instead of physically clicking like on a standard mechanical trackpad and a capacitive function row instead of mechanical keys for functions. I'm not sure that these features improve functionality, but they look very cool and at the least there are fewer cracks for crumbs to fall down onto the mainboard. Next, I love that the weight is well under three pounds. I travel a lot, and for long walks through airports I need a laptop that is light enough that it won't burden me. This is the first Dell laptop I have owned that is actually lighter than the HP Spectres I have used in the past. Part of what makes the laptop light is the 13.4" screen, which experience has told me is really optimal. I used to think I could never get by with a screen less than 15 inches, but that's just not so. The screen is not only just the right size, but also provides a very pleasing, anti-glare, HD display with vibrant colors. The graphic processor isn't strong enough for heavy-duty gaming, but I don't do my gaming on laptops, so that is a non-issue. As important as size and weight is to me, I do not want to achieve a light weight by compromising on what I think are the three core features of any computer: processor, RAM, and disk storage. What really sold me on this model of Dell XPS is the Intel 12th generation i7 processor, 32 GB RAM, and 1 TB SSD. I had been upgrading my previous laptops' SSDs by replacing them with larger SSDs, but there will be no need for that with this Dell XPS. I'm sure that it will provide me with sufficient processing power and storage for years, even with intensive applications like my musical digital-audio workstation software.

I can only say good things about this Dell XPS 13 Plus PC. If you are like me, who works from home over 50% of the time on multiple displays and peripherals through a USB-C hub, writes a ton of emails, opens humongous spreadsheets, maintains 1 million chrome tabs, renders occasional graphic tabs on canva for social media posts, who is middle-aged and needs an actual adult computer to bring to partner meetings, and requires speed in processing work on-the-go, be it cafes, airports or at the carwash, then look no further. I am telling you, this is the computer for you. Take note, I said computer, not just PC, because I think, any decent person like me should have this machine, including Mac users. The design is top-notch. I think that is a given with this PC. Keyboard layout is fantastic—flush to the edges, like it’s screen, that’s why it can manage to be small and still have a big screen and comfortably typable keys. And the top-row keys is designed so well. Invisible trackpad is very clean and responds well when I type even when I have my thumb palms rested on it. Overall size is very slim and light. I have the graphite and I love the look. The other color, silver, does look timeless but I think that look is a 2010 kinda thing. So this graphite color looks more like it is 2020s. Of course, that’s my opinion—though I have always been ahead of the curve in terms of my own fashion (again, my opinion). It only has two USB-Cs—but they are both Thunderbolt 4, so it can take the load of my 16 port USB-hub. Having only 2 Thunderbolt ports keep the PC very slim—and I only need other ports when I am at my workstation. I do not need my multiple displays in a conference room, or my speakers, or my external camera. So the whole hardware design works for me—slim, sleek, and easy. And it does come with adapters for portability. The screen is great—bright enough in a well-lit room and does not glare up bad—the blacks of the screen are insanely BLACK—so the dark modes of the new Microsoft office apps actually works so well with the OLED screen. Touch is very responsive too. But if I am not mistaken, the screen is more power hungry—so battery-wise, I do get a fast drain when I am not plugged. However, I carry a 65W , 22000mAH power pack with me for safety—though I have not really had the chance to use backup power on a regular on-the-go day, so battery is still good for my use. Plus the charging is brick is actually compact—so it easily fits in my petite computer clutch. Performance-wise, it is very QUICK. I did not think I will need 32GB of RAM, until I opened my 170K row, 38 column spreadsheet. My previous 16GB machine on an i9 with dedicated video card struggled, especially when I would scroll and delete/clean up rows. This XPS helps me navigate through those rows in a breeze! (To all of you who pull queries, massage data, and have crazy vlookups on hundred thousand rows of excel, do yourself a favor.) Now, camera is ok. It is not hi-res (takes away my blemishes, if you ask me), but I think it will help save on battery, which is when this camera was usually used—when I’m mobile. Because if not, I have an external camera set up at my home office—again, works for my lifestyle. Fan noise is tolerable and I only get hear it when I’m on my multiple screens—it is not even a bother. Again, nothing really bad to say about this Dell XPS. It is a monster--- cute monster that is, that makes me feel dapper when I carry it around. I definitely recommend.

i think that laptop is great, i love the oled screen. I would like to see its performance in programs like ADS, Ansys and CSTstudio

Dell XPS Plus (9320) 13.4" OLED The good: this is a supremely powerful computer with a huge slice of ram and a gorgeous display. If you are a Windows user, this is a competitor with a high level processor and capabilities that has been engineered into a compact, light, and really gorgeous looking computer. The bad: that gorgeous display sucks up battery life, and the high performance of the machine means it gets hot–and pretty quickly too. The elements that may divide users: the edge-to-edge keyboard style with flat keys (they still have decent feel, but it’s different than the most common chic-let like keys that dominate other designs); and the haptic touchpad that hides on the surface of the laptop. You can’t see it, but it’s there. The 9320 is sleek and aesthetically consistent, yet different and thoughtful in its design; however, it also can feel strange and difficult to use because of these features. Some details about this machine: It has performed very well so far. There is nothing I have thrown at it that it couldn’t do. I’ve had no issues editing photos, working on some videos, word processing, doing web and email work, etc. Truthfully I don’t feel like I’ve come close to testing this machine’s limits; though, I also think that the 1360P chip, while very fast and optimized, eats a lot of power. This is really something to consider if you’re trying to decide on a new machine and the combination of chip, screen, and battery you are looking for. The design has cut down some features–this model has only two USB C (thunderbolt) ports, one for power and one for…everything else you might need. This is not that different from the previous XPS I was using (though that had a micro card reader at least), nor most other computers I have dealt with in this size/class in recent years. Invest in a dongle or, truthfully, a hub. The machine does come with a converter to USB A, so you can easily use your open port for different USB C or USB A peripherals, as long as it’s one at a time. What is really good about Dell’s design is that the ports on each side of the machine. This way, you can plug in wherever the cord makes the most sense. I have a different machine for work…and it may be an excellent computer, but it drives me crazy that both of its ports are on the same side. What’s more special about this machine (and which Dell seems happy to tout) is the new design for the keyboard and the trackpad. The keyboard is very flat, without spaces between the keys. The feel is different, but I like it generally. It’s got enough travel and I feel like everything is still in the right place. I wonder how big of a problem it will be if something gets stuck in the keyboard--a crumb or etc. The top row of function keys have been replaced in this design and made into a touchbar. This is a little weird, and it takes some time to get used to the lack of keys for touch input when trying to use the controls (like brightness or volume) or when accessing the F keys. I’ll also say while this looks sleek, it could also have the effect of making the computer harder to use for visually impaired people. Keys with relief can be found by touch typists; flat, light-up touchbars don’t work that way. The touchpad is an even stranger beast. Instead of a traditional cutout where the touchpad should be, there is just a solid piece of glass (I’ll say it doesn’t seem like glass, but that’s what it is). This looks really cool, but it is a little harder to operate than it should be. That said, I find it less randomly sensitive than my previous XPS. What is harder to “feel out” is where the touchpad buttons are. While there are rarely “buttons” on a touchpad anymore, where to click to get a right or left click is fairly easy to figure out. With this haptic pad, I’m having more trouble correctly orienting my thumbs, and I have had a lot of miscues, which just feel very strange. The onboard webcam is an improvement over older models, but still may not be on par with its competitors in this price range. This might be a good thing to test in person if you’re looking at machines side by side. The positive features of this unit’s construction are the aluminum body, the speakers, and the screen. The machine is still very small–thin and light, quite a compact powerhouse–but it feels really premium and looks that way too. The speakers are crisp and have high fidelity. They are lively and have good equalization and stereo features. The OLED screen is gorgeous, and the resolution is super high. This translates into a lovely platform on which to watch video–but it almost feels wasted given so much media is not streaming in 4k. For other things–like art, video editing, and photo work, this is great. However, the reality is that a 13” screen is also still, even when it’s gorgeous, not necessarily going to be the easiest way to work. At home, I’m still likely to plug into my 27” external full HD monitor rather than only work on the XPS screen. That said, everything about the OLED screen looks wonderful–every text display, every graphic, is lovely. The brights and contrasts are a noticeable step up and the ability of the display to render images in motion is higher. I do wonder though–why make a super high resolution OLED screen into a touchscreen? Why encourage people to put their fingerprints all over this beautiful display? The downside of the strong elements of this laptop–processing power, screen resolution–become clear when you work on it for longer periods. The machine gets hot. Clearly it uses a lot of power, and the fans run, but the heat still comes through the top and bottom of the machine. And, when machines use that much power and have beautiful screens, they eat through battery. In testing this machine under medium-heavy use situations, I found it would lose charge by about 20% an hour. (That is to say, it would reduce from 100 to 80 in an hour, 80 to 60 in two hours, etc.). In lower use (word processing a single document with an email window open), the drain was slower–more like 10% per hour--but that still seemed to go fast, and this battery is not going to give the long life that some other machines in this class can guarantee. The Dell team has put loads of features in here–fingerprint id, face recognition–if you’re into that. The Dell setup works pretty well, but there are a lot of agreements to enter into and terms to read. That said, every ecosystem has its limitations. . I was hopeful this machine would have better battery and not get so hot; but I do really like its overall design. I think it’s comfortable to use–partly because it doesn’t hurt my eyes as much to use it as some harsher screens. While I will still do a lot of work on external monitors, I love the 9320’s giant SSD, its huge cache of ram, and its high performance capabilities. It’s not perfect, but it’s very good. I'm not sure that very good justifies the msrp on this unit, however.

Open box, great price. NO CHARGER?? Machine is clean and without damage.

The Dell XPS 13 Plus 9320 is a beauty to behold. It seems like it’s cut from a single block of aluminum and has very clean lines. The 13.4” OLED touch-screen is, quite literally, the best screen I’ve ever encountered on a laptop. When you have true, deep black in your display, the colors are going to pop — and they do. This isn’t necessarily what I would call a gaming laptop, but with 32 gigs of memory and Intel’s 13th generation i7 1360P EVO processor, I would find it difficult to believe that there are photo or video programs out there that it wouldn’t handle with ease. This thing is fast. There are a couple qualms I have the the XPS 9320. Not really deal-breakers, but I want to put them out there so you can be informed… The first deals with the battery — from a few different angles. The battery power seems mediocre from my experience. It’s most likely going to get you through a day’s work, as long as you’re not expecting 8 straight hours of constant computing. If you do expect that kind of day, you may want to make sure you’re in a setting where you can have the unit plugged in. Secondly, there don’t seem to be any LEDs anywhere on the 9320 that are on display when charging. Nothing that I can find…no status, no connection assurance, nothing. There is an LED back a couple feet down on the charger “brick” that pulses 6 times when you first plug the unit in, and then it goes dark. That’s it. Nothing to let you know that it’s completely charged. This seems strange to me. Now, of course, I can fire up the laptop and get my battery status that way, but…c’mon, man! The last thing, and this may be due to the power requirement of the OLED display, is how hot this laptop runs. The upper rows of the keyboard generate noticeable heat while working or even just watching an online video. The underside is even worse (see pics). If this is going to truly be on your lap (which, I know, they seldom are), you may find things a bit more comfortable with something between you and the laptop without blocking any of the ventilation ports. Just sayin’. To me, these are minor issues. The keyboard is comfortable and responsive, and I love the look and response from the hidden haptic track pad. It’s pretty dang cool! The Dell XPS 13 Plus 9320 with this configuration, is a workhorse. It’s not perfect (just my opinion), but if you’re a Windows person, this may be the one for you. Outside of the things I’ve mentioned, I can’t really knock it.

The Dell XPS 13 Plus is as great as the specs. The machine boots up in less than 15 secs. The touch screen is configurable, and the backlit function buttons are the cherry on top. The graphite version is extraordinary in look and feel. The new infinite track pad is very intuitive. The dual side charging port makes it very easy to take this device and plug anywhere. The size is perfect for travel (specially in economy seats). The graphics card is decent for all your average gaming needs. The back does heat up and battery drains faster with gaming. I use it mostly for heavy excel based calculations and high resolution image editing. This is truly a creative person's buddy

The Dell XPS 13 Plus is expensive, but worth every bit of it. It is the perfect size and weight to carry around. I have another Dell laptop that sits in a drawer most of the time because it is bigger and heavier and not practical to carry with me. I only use it when we travel. The XPX 13 Plus is approximately 12 x 8 inches and weighs less than 3 pounds - not much bigger than a tablet. I have a tablet, but it wouldn’t let me download Chrome where all my bookmarks and passwords are stored and synced. So it also stays in the drawer most of the time. This laptop should be the perfect solution. The OLED anti-glare display is stunning. When put side by side with the older Dell it’s amazing how much brighter and crisper the picture is. I watched several movies and there was no lag or distortion. There are 4 stereo speakers that have amazing sound. Two of the speakers are on the bottom of the laptop and could be muffled when on a soft surface like a lap or bed. The battery life is so-so. I started with a full charge and watched a 3 hour movie. At the end, there was 30% battery life left. On a full charge, system settings tells me I have 5 hours remaining, which might be a little optimistic. I’m seeing more like 4 hours. The advertised battery life of 7 hours is probably achievable with all systems optimized and no background applications running. The bottom can get very hot - especially when the laptop is on my lap or a soft surface. Once after installing some updates, the bottom was almost too hot to touch. That was a good reminder that a lap isn’t always the best place to use a laptop. The fans in a laptop this thin need to be on a hard surface to function as they should. The same goes for the bottom speakers. The XPS 13 gives the option to sign in with facial recognition and/or fingerprint. The Windows Hello facial recognition set up was quick and easy and I don’t have to type the PIN every time the laptop goes to sleep. Sometimes I wear glasses and the set up was done without glasses. When it didn’t recognize me with glasses, I just went back to set up and did the “Improve Recognition” function and now it recognizes me with or without glasses. Once the fingerprint recognition is set up, log in can be done by touching the power button. I couldn’t get the fingerprint recognition set up to detect my finger - even after multiple tries. I tried uninstalling and reinstalling the driver like some help pages said to do, but still no luck. Maybe my finger is the problem. The glass section below the keys extends the entire length of the laptop and is seamless. There is no defined rectangle to show the trackpad active area, which is in the standard location between the D and the K keys. My older Dell laptop requires a firm press on the trackpad which can be difficult to hold for a period of time while scrolling. I almost always use a mouse instead of the trackpad. The XPS 13 trackpad is super easy to use. It just takes a light touch - similar to clicking a mouse. My only problem is that sometimes just brushing over it will bump me out of the page I’m working on and I’ll end up on another line (when typing) or another window. My older Dell laptop has a space between keys - like a keyboard. The XPS 13 has a smooth backlit keyboard with wide keys. It did take me a while to get used to the spacing when typing a document, but I think it will be easier once I get used to it. The only ports are 2 USB Type C Thunderbolt 4.0 ports - one on each side. When charging, it takes about 2 hours to go from 0 to a full charge. There is a Quick Charge option in BIOS Setup that will charge from 0 - 80% in less than an hour, but using that function routinely could decrease the battery life. To compensate for the lack of ports, 2 adaptors are included with the laptop - a USB-C to USB-A 3.0 adapter for a mouse dongle and a USB-C to 3.5mm headset adapter. The black case looks elegant, but does show fingerprints. The platinum color might be a better selection if smudges are an issue. The XPS 13 plus is Intel Evo certified and even surpasses some of the certification requirements. I only have one suggestion for improvement. It is hard to open the laptop with one hand because there is no notch to grab on to. I have to hold it steady in the back with one hand and lift with the other. A little notch or a lip would be nice. Using a laptop trackpad (especially when scrolling) has always been somewhat difficult for me because I have some arthritis in my fingers. With this Dell model I have options. I can use a combination of the trackpad, the page up and down keys, the touchscreen and a mouse and do anything I need to do. That and the size and weight make this a 5 star laptop.

I bought a brand new Dell XPS with an i9 processor, 32GB / 1TB SSD, and as soon as I go to set it up, the computer BSOD and rendered itself completely unusable. Best Buy was the least helpful and redirected me to Dell support. I’ve spent 16 hours and 29 minutes on the phone with Dell support this week, and I still do not have a resolution, reimbursement, or any have to hope of recovering the $4000 I threw out on this piece of trash. Take my word for it— if you ever have to spend more than 16 hours on the phone with Dell, Support, you will wish that you were never born.

Pros: fast, sleek, beautiful screen, light, portable, powerful Cons: heats up, battery life medium Neutral: touchpad is seamless, USB-C for everything Feels like you sink into a giant screen with how quality it is, you forget how small it is. Does heat up over time or with heavy use. The touchpad is mostly invisible but where you expect it (lines up with spacebar conveniently). Very impressed with the performance. USB-C for all connections. Keyboard is soft surfaced, clicky with mild medium pressure, well sized for the laptop, though you might find yourself pressing the capacitive touch bar by accident a few times. Software specific issues included driver issues related to USB and power, and high heat caused the capacitive touch bar to stop responding temporarily. Heating can be addressed by altering some settings. Software issues may be more of a Dell or Windows issue and not the hardware but it is worth mentioning. With so much power in a tiny frame I'm impressed and understanding of the heat it generates under high load, though it is one of the only downsides (coupled with the battery life). Overall very impressed with the performance and aesthetics. I run Windows at 175x scale (default is 300x) and very tiny text is very much readable and crisp. You can run lower and it is still readable. This thing packs a punch in performance and quality at the cost of extra heating and medium battery life. During normal use, the laptop does last a full day or more, but intensive usage will quickly drop the battery. Charges in just over 2 hours. For what it's worth, I enjoy the device a lot, and the portability is a huge win.

I have always been a big fan of DELL for Windows computers over other brands. I have a Macbook Pro, but there are times when having a Windows machine comes in handy. I knew I wanted a Dell and I knew I wanted to have great specs to handle challenging processes. I also wanted a touch screen as if it's a good one, it does come in handy. This XPS Plus does not disappoint! Not only does it have all the features you could possibly want in a laptop, but everything is designed beautifully and works great. From the moment you open the package, you know you're getting a high end Dell device as the packaging is premium. This computer charges via the thunderbolt port and the package includes a charger, though the great thing about thunderbolt charging is you can also use a 3rd party charger to keep your device running - this is great as I prefer to leave the included charger plugged in at home and using a smaller portable charger on the go. The OLED Touchscreen on this is amazing! Touchscreens I had in the past (many years ago) were okay but mostly annoying. This one is as good as any high end tablet and comes in handy quite often. And because it's OLED, it's beautiful. The keypad on this is nice and the backlighting is great. It's cool how the top row changes between the Function keys or control keys. The trackpad is excellent and almost invisible - really cool design. The 13" size is perfect as it's large enough to work on but small enough to be easy to take on the go, and I love that with the thunderbolt (the two thunderbolt ports - one on each side - are the only inputs) I can easily connect a hub and use my two large monitors with this. A hub also allows easy connection to any USB-C or USB-A Device and a Card reader. This computer is super lightweight which is important for a laptop. Besides all these features, this Dell XPS is a beast of a machine with the 32GB of RAM and 1TB SSD - bootup is super fast and while I haven't had time to push it to the max yet, everything I've done on it has been very snappy with no lag. It's gonna be great for daily tasks, lots of internet based jobs, and even video editing. I trust Dell more than any other Windows Computer maker and so far this Dell XPS 13 Plus is living up to my expectations.

Beautiful exceptional quality build thin and light. Powerful P-series processor with Strong multicore performance. A gorgeous OLED screen and a stylized keyboard make Dell's XPS 13 Plus a sleek ultraportable, but its few ports and brief battery life make it impractical for regular use. LED function keys feel a bit weird Touchpad is invisible and a bit shallow.

This is a “COOL” Laptop, both figuratively and physically, A GREEN Machine! The Machine is a slick Graphite black thin design with major firepower inside. It’s a minimalist Machine, has all the latest tech toys installed and its made for the young Generation on the move. Under 3 lbs it packs a 13th Generation Core I7 CPU, (I call a hybrid) that can crank up to 5 GHZ (ark.intel.com specs). Loaded with modern features, 1 gig SSD and 4k+ multi-monitor capacity, 32 gigs ram, designed for modern “Cloud” computing gaming & Entertainment folks. Its Oled Touch Screen is ideal for precision selection, designs and functionality, I’ve owned a Wled and know the advantages of the bevel size, anti-glare, low power and beautiful graphics which are unmatched as is the more modern Oled, movies run unhindered and are crisp and clear, and power consumption is ¼ of the average. First use I ran on Battery 15 hours before a low charge indicator requested power (dell rated for 3 hours), a %100 Recharge took me 2 - 3 hours. Keep in mind that recharge is from a usb3, thunderbolt port so you can stop in most donut shops and casual eateries and plug into the same port as a Smart Phone to get recharged. Its very green low power consumption while remaining functional and ready to respond quickly. No Passkey is required to login, with 4 cameras and several sensors face id will logged you in remarkably fast. If face id creeps you out you can activate both finger print id and/or passkey. The Backlit Keyboard is sensational, not only gives functionality at night but a slick modern look. Keyboard also comes with “capacitive” touch buttons; an FN button used to switch from special operations to the old standard function keys (programmable) saving space but also backlit as well, in fact maybe the future keyboard structure for ALL Laptops since its real slick and has less moving parts. Sound Ports are exceptional for any built in system and does not muffle the sound - well placed and vibrant. Built in WiFi is the Fastest I’ve Ever seen. A USB-c to a dongle is provided with an USB-c to 3.5 cables but this machine crys out for a docking station – that is if you really want to use its FULL power and diversity. I’ve worked setup and fixed laptops in my career but Never Owned one or used one for any reasonable time. Like Ralph C. in 1950 I was waiting for 3D TV - A laptop you can talk to, gesture, light as a feather and runs everything, we are obvious not completely there yet!. However I was blown away by this machine and amazed at just how far laptops have gotten. My ONLY Serious issue was the 2 USB-c/thunderbolt ports. The Computer lacks “MEAT” as I stated to an observer the lack of ports including display ports EVERYTHING needs to be hooked up to a dock to deal with I/O and thus far my experience with failed USB-c/thunderbolt ports has been over %40 in 2-4 years. That is less than 1/3 of the time that most regular USB ports last and with one for power and only one for peripherals that’s a real sketchy design issue. I would have rated this product a 4 Star solely due to the USB-C issue but its benefits simply outweigh USB-C Issue and I will have to be exceptionally careful about plugs!