Customer Ratings & Reviews

I needed a laptop/workstation for work and school and this had everything I needed. The only complaint I have would be that it just does not Have enough USB ports and an ethernet port But That does make It looks sleek. It has a great processor, an awesome graphics card and a terabyte of Storage and 32 GB of ram within OLED 4K touchscreen. It also has a bunch of security features which helps me with my field being in cybersecurity and IT in general. The one gripe I would have is that it does not have a 10 key, but it keeps the size down and I’m getting used to it.

This is computer is making my life easy. As a python developer, I can’t tell you how much I am able to do because of its features. I’d definitely recommend.

Laptop is good and the delivery was a day early compare to the date they told us and the touch bar on top of the keyboard is completely smooth

Was upset to hear from geek squad that this laptop has an overheating problem. It’s apparently a known issue and can take weeks or months to send it back to dell for a possible fix

Awful. Got this on sale for $2500 brand new, It immediately was giving a random variety of blue screen errors 15 minutes out of the box. Sent it to dell they told me “nothings wrong” and that they reinstalled the OS, yet immediately after powering it on the blue screen errors and freezes continued. I got on the phone will dell tech support and they told me the same thing over and over. “Update your drivers” and the usual easy fixes which obviously didn’t fix it. I also reinstalled windows from a USB stick myself which still didn’t fix it. Then brought it to geek squad asking for a refund and they said they had to ship it to Best Buy service center and they also told me “nothing is wrong” (they clearly didn’t even turn it on). Finally got best buy to let me exchange for a different brand as I had screenshots of the blue screen errors right after receiving it back from their service center. I got the new MBP M4 and it was the best decision ever and haven’t had a single issue with it, XPS used to be my favorite laptop model but I will never buy again until the dell QC issues are fixed. Buyer beware, the QC nightmares you see online with this model are accurate.

Title: Extremely Disappointing Experience Rating: ⭐☆☆☆☆ I had one of the worst shopping experiences with Best Buy. I was told my laptop would be ready for pickup within an hour, so I drove over an hour and a half to get there. When I arrived, they couldn’t even locate the product. No one seemed to have a clue what was going on, and despite waiting for assistance, no manager showed up to help resolve the issue. This was an incredibly disappointing and frustrating experience. I wasted time, gas, and energy for nothing. To make matters worse, there was zero accountability or effort to make things right. I expected much better from a retailer like Best Buy, but they completely dropped the ball. I will think twice before ever shopping here again.

I picked up the Dell XPS 16" OLED Touch 4K with Intel Core Ultra 9, 32GB RAM, RTX 4060, and 1TB SSD from Best Buy, and it’s been fantastic. The performance is lightning fast for work, editing, and even gaming, while the 4K OLED display is stunning for movies and creative projects. The premium build feels solid, battery life is surprisingly good for this power, and the design is sleek and modern. The only downsides are the heavier weight, limited ports, and a keyboard/touchpad that takes some getting used to, but overall, it’s a top-tier laptop that delivers serious power and style.

I recently got my hands on the Dell XPS 16, and it’s an absolute beast of a laptop. The 16.3" OLED UHD+ touch display is breathtaking, with vibrant colors and crisp details—perfect for creative work or entertainment. Powered by the Intel Evo Edition Core Ultra 9 and NVIDIA GeForce RTX 4060, it handles demanding tasks like video editing and gaming without breaking a sweat. The 32GB of memory ensures smooth multitasking, and the 1TB SSD offers ample storage and fast load times. The build quality is premium, and the sleek platinum design makes it a standout. The touch functionality adds an extra layer of convenience, especially for creative workflows. What could be improved: The battery life is decent but could be better, especially when running intensive applications. Overall, this laptop is worth every penny for its performance, display, and premium feel. Highly recommended for professionals and creators!

The Dell XPS 16 is a fantastic laptop that combines stunning visuals, impressive performance, and a sleek design. The 16.3" OLED UHD+ touch display is a standout feature, offering vibrant colors, deep blacks, and sharp detail, making it perfect for both creative work and media consumption. The Intel Evo Edition Core Ultra 9 processor, paired with 32GB of memory and the NVIDIA GeForce RTX 4060 graphics card, ensures smooth and efficient performance, whether you're multitasking, gaming, or handling demanding applications. With a spacious 1TB SSD, storage is plentiful, allowing for fast boot times and ample space for all your files and projects. The build quality is top-notch, with a premium feel and a thin, lightweight design that's easy to carry around. The laptop's Platinum finish adds an elegant touch, making it as stylish as it is functional. Overall, the Dell XPS 16 is an excellent choice for anyone seeking a high-performance laptop with a beautiful display and plenty of power. It's ideal for professionals, creatives, and anyone who appreciates a top-tier computing experience. Highly recommended!.

This is by far the best Dell Machine I have used. It is super fast, with 4k display. The high RAM configuration with core ultra 9 makes it a supermachine. The battery life is too good with over 25 hours of browsing and streaming. Even compiling and running codes on eclipse is like a piece of cake. All in all a super machine from Dell. And not to forget the premiun keyboard and a fantastic finish giving you a luxury feel. Recommended 100%

I completed all of my updates and WOW! First, the display is jaw dropping! Second, the build quality, right there with Razer, solid! Third, the performance and battery, such an upgrade from the XPS 15. However, i am not a fan of the capacitive function row but dont use it that much for it to be a deal breaker! Lastly, the price, i would never pay $3k for it but did get it on sale for $2500 which is still a tough pill to swallow.

I’m honestly in love with my Dell XPS 16 OLED. The screen is absolutely gorgeous, colors pop, contrast is deep, and everything just looks so crisp. It’s super fast and handles all my creative work and animation programs without slowing down. The design is sleek and feels really high-end, and even the keyboard and trackpad are a dream to use. It’s definitely an investment, but totally worth it if you want a laptop that looks amazing and performs like a powerhouse.

This laptop boasts impressive specifications that significantly contributed to my successful completion of my degree and enabled me to efficiently fulfill my professional responsibilities ahead of schedule. Its rapid processing capabilities and ultra-fast refresh rate enhance productivity, while its remarkably quiet operation creates a conducive work environment. Additionally, the keyboard design is exceptionally suited for typing tasks. I highly recommend this laptop for anyone seeking a reliable and high-performance device. And plus oled 4k resolution.

I bought this laptop as my new daily driver. I work with and in Linux, so compatibility was a must. Normally, I stick with the Dell XPS line or almost any Lenovo laptop, as they mostly work with Linux out of the box. This laptop met that requirement and then some. Running Fedora 41, all the keyboard shortcuts and hotkeys worked out of the box, as did sound, graphics, and Wi-Fi. As always, the display on the XPS laptop line is amazing: crystal clear, good color saturation, quick response, etc. Plus, this little laptop can game! I'm not a heavy gamer, but a little Dota2 never hurts, and this laptop chews through that without breaking a sweat. Last is the battery life. On Fedora 41 KDE with Emacs, Slack, Firefox with roughly 20 to 30 tabs, and Zoom for meetings, I average a little over 9 hours before needing to plug in. That is amazing for an x86_64 laptop with this much power and sporting a dedicated GPU. Great job Dell and Intel, this laptop is a keeper!

I bought this after a failed attempt with the Asus ProArt P16 and I cannot recommend this laptop enough. Simply stated, it works. I haven't had a single hiccup, the screen is beautiful, it runs a large pen tablet magnificently, and although I have installed a server environment and thrown the complete Adobe suite at this thing, I still barely touch its capabilities. I don't game - I use my computers as creator rigs - and this is perfect for design, video editing, illustration or audio engineering on the go. Battery life could be a bit better but again, this machine just works. I know intel chips have been getting a bad rap lately, but after my experience with AMD chips on the proart - I'll go with intel any day of the week. - This chip is fast! And I really appreciate the reliability of the EVO platform this laptop implements.

Overall this laptop is very good, especially considering the price. I got it used in very good condition for half the usual 3000$ including tax. That said the battery life isn't fantastic, and when running more challenging programs it can struggle a bit. The fan is also very loud and the charger gets scarily hot if you charge it while using it. I also had issues with the audio randomly not working, but after some lengthy troubleshooting I was able download a better version of the driver and I haven't had the problem since. Overall this is a very good laptop with very acceptable general performance and a fantastic display, but it's got it's quirks.

As the title says. Everything about this is overpriced, and beware that the graphics card is minimal since the graphics are power-restricted. There is no mux. This then eats into the battery, which is OK. Honestly, Dell, charge less and sell this without the GPU and sell only on the the intergrated ARC one to best buy to save on the power. Bring the price down abit because of the power limited graphics card. Again, beautiful screen and trackpad. Note i disabled the 4060 and the power last much longer and things still ran smooth. I had to return it.

This laptop has it all: massive speed, storage, and definition. It also has the versatility of a computer with a touch screen to store everything and more. I bought this based on the specifications recommended by my university's business degree requirements. he bonus is I can also game without taking anpther device to college!

Amazing computer. Really fast and great for running engineering programs. A plus is that its touch screen.

Great laptop. As an architect I use very heavy software for 3D modeling and rendering. This laptop has been great. Fast, large storage capacity. I have not had any problems! Very happy with my purchase!