Customer Ratings & Reviews
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- Rated 1 out of 5 stars
Faulty Handle
RhondaF Posted
I purchased 2 of these online. Both came with broken handles. I feel there is a defect in how the handle is manufactured on the pot.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted
Dear Rhonda,
We sincerely apologize that you received two defective De’Longhi glass coffee pots. We understand how disappointing and inconvenient this must be, and this is certainly not the experience we want for our customers.
To resolve this issue promptly, we would like to assist you by contacting De’Longhi on your behalf. at [email protected].
Again, we apologize for the inconvenience and appreciate your patience as we work to make this right. <img src="https://s3.amazonaws.com/stratos-logos/logos/DeLonghiResponse.jpeg" alt="DeLonghiResponse" title="DeLonghiResponse" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />