Customer Ratings & Reviews
See more imagesDuraPro - 32" Class DuraGo Rollable Smart Touch Screen LCD Full HD TV Android GMS Certified (2025)
- Model:
- DG3200RTV
- SKU:
- 6587985
Highly rated by customers for:
Customer reviews
Rating 3.5 out of 5 stars with 65 reviews
Top Mentions
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- Rated 5 out of 5 stars
One of the best products ever.
MarisolP Posted
I got this for my mom. Unfortunately, she was diagnosed with Alzheimer’s and she couldn’t be moving too much around as it has progressive and this device. It was a life changing that it really made a big difference. My mom. She could’ve been in the room watching her movies. It was a game changer through different type of apps, for example Disney max, etc. and I am very pleased. I give it five stars even if I don’t win this competition. I’m already a winner because my mother has the smile on her face and that melts my heart. I appreciate thank you so much.
I would recommend this to a friendBrand response from Core Product Support
Posted
Hi Marisol, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com
- Rated 1 out of 5 stars
Do Not Purchase
Anon Posted
This product is not sturdy. Core Innocation, the company that manufactures this item has very vague warranties in place. After less than one year of very intermittent use, our device had a cord input come detached. No damage was done to the device, it just came detached. There was no willingness to offer repair, and the cost to replace the ENTIRE base was nearly half the original cost. So, we have a non-functioning device because the base no longer connects to the screen. Our device was less an a year old.
No, I would not recommend this to a friendBrand response from Core Product Support
Posted
Hi Anon, we’re sorry your device didn’t perform as expected and understand your concern about the warranty and replacement cost. We’d like to help explore your options, please contact our customer service team at 1-833-909-2673 (Mon–Fri, 9 am–5 pm PST) or support@dpaudiovideo.zendesk.com.
- Rated 1 out of 5 stars
Dead On Arrival!!!! Cheap LG Knock OFF!!
Lance Posted
I really wanted this to work, but unfortunately, it was a disappointment right out of the box. It arrived DOA (dead on arrival), and after hours of troubleshooting and an unhelpful call to Dura support, I had no choice but to return it to Best Buy. On paper, it’s such a great idea! I own five LG Stand By Me units, and while they’re a hassle to travel with due to needing a giant box, they perform well. The DuraPro’s promise of portability and breaking down into a travel case was what sold me. But the execution fell short. Compared to the LG, the DuraPro feels like a cheap knockoff—too many screws, too many parts to plug in, and overall not the quality I expected. If you value your time and money, I’d recommend sticking with the LG. It may not be as travel-friendly, but it’s reliable and far superior in quality.
No, I would not recommend this to a friendBrand response from Core Product Support
Posted
Hi Lance, we are sorry to hear that you are not satisfied with the quality and performance the unit DuraPro - 32" Class DuraGo Rollable Touch Screen LCD Full HD Smart Android TV. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at support@dpaudiovideo.zendesk.com or give us a call at 1-833-909-2673 to discuss this. We hope to hear from you soon.
- Rated 5 out of 5 stars
Mobile screen
FVPdrone Posted
It’s pretty easy to use it and convenient to program your pictures
I would recommend this to a friendBrand response from Core Product Support
Posted
Hello FVPdrone, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.
- Rated 5 out of 5 stars
Nice tv with smart features
NancyP Posted
Awesome everyone loves this Tv its the bew thing !!!
I would recommend this to a friendBrand response from Core Product Support
Posted
Hi Nancy, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.
- Rated 5 out of 5 stars
Love this!
Meganm Posted
Bought this to move in and outdoors for video watching. Love the sound and size of the display. It’s not super clear for outdoor viewing during the day but works for nighttime or music listening. Love this product! Love that it’s a touchscreen. Very substantial setup and easy instructions. Moves up and down and remote pairing was easy.
I would recommend this to a friendBrand response from Core Product Support
Posted
Hi Meganm, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.
- Rated 3 out of 5 stars
Tablet on stand
Nettygirl Posted
I will return Item after Christmas the remote does not work I thought maybe it was the batteries. That was not the problem. When list I g to audio for a long period of time you start hearing static. I really like the large screen and stand. I hope I can get another one
I would recommend this to a friendBrand response from Core Product Support
Posted
Hi Nettygirl, we highly appreciate your feedback. Glad to know that you are satisfied with our product. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at support@dpaudiovideo.zendesk.com or give us a call at 1-833-909-2673 to discuss this. We hope to hear from you soon.
- Rated 5 out of 5 stars
Durago 32” smart TV/monitor
NeilT Posted
Bought this for my wife’s office. It does everything, AirPlay, video conferencing with built in camera. All the apps, Netflix, Prime, YouTube TV. Sounds great and has a built in battery that charges and last about 4hrs of consistent use. Has Bluetooth remote and is touchscreen!
I would recommend this to a friendBrand response from Core Product Support
Posted
Hi Neil, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.
- Rated 5 out of 5 stars
Absolutely 100% satisfied with this product!
AntMan Posted
Absolutely 100% satisfied with this product! We were in the market for a device to interactively plan and maintain a family calendar, and our requirements included a touch screen much larger than a 13" iPad Pro, so it could be displayed prominently and the family would be excited to use it. The DURAGO was advertised as a portable TV, but it certainly delivers so much more than that! Google Calendars, ToDo Lists, and all the Apps on the Google Play store. We are still finding more and more use cases as we get used to the Android OS. It's not quite as snappy as an iPad, but we're hoping its CPU processing power will stand the test of time!
I would recommend this to a friendBrand response from Core Product Support
Posted
Hi Antman, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.
- Rated 4 out of 5 stars
Fun electronic toy. But not plug in and turn on.
Rasheedpr Posted
The DuraPro 32 inch rollable seems to be a fine product which as I told the store manager would sell like crazy if they had one on display. Another overpriced electronics toy, but that's what sells. Right? Not being tech or android savvy, it was and continues to be an absolute nightmare to set up and use. On line tech support typically inadequate. No human to talk to.
I would recommend this to a friendBrand response from Core Product Support
Posted
Hello Rasheedpr, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.
- Rated 3 out of 5 stars
Touch screen tv
AaronT Posted
ITS A GREAT TOY TO HAVE JUST UPSETS ME I had to return mine to the Best Buy because I couldn’t get through a whole movie without it either freezing or the volume is really static not to mention I get to Best Buy only for them to tell me that they will mail me my money back and it would be in a check in the camera is very crappy like an android
I would recommend this to a friendBrand response from Core Product Support
Posted
Hi Aaron, we’re sorry to hear about the issues you experienced. That’s certainly not the experience we want for our customers. Please know that our customer service team is available to assist with troubleshooting or to help explore a replacement option if you decide to try the product again in the future. You can reach us at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST, or email us at support@dpaudiovideo.zendesk.com.
- Rated 3 out of 5 stars
Be aware of remote control.
Viarjuzi Posted
Good image but remote control doesn’t work, taking too long to get a replacement.
No, I would not recommend this to a friendBrand response from Core Product Support
Posted
Hi Viarjuzi, we are sorry to hear that you are not satisfied with the quality and performance the DuraPro - 32" Class DuraGo Rollable Smart Touch Screen. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at support@dpaudiovideo.zendesk.com or give us a call at 1-833-909-2673 to discuss this. We hope to hear from you soon.
- Rated 3 out of 5 stars
Good enough.
BenF Posted
The connection is spotty, even when very close to the router, but the picture is great. Best when casting from phone.
No, I would not recommend this to a friendBrand response from Core Product Support
Posted
Hi BenF, Thank you for sharing your feedback. We’re glad to hear the picture quality meets your expectations. Connectivity can sometimes be affected by network settings or interference. If you’d like assistance optimizing the connection or setup, please contact our customer support team at 1-833-909-2673 (Mon–Fri, 9 am–5 pm PST) or support@dpaudiovideo.zendesk.com
- Rated 5 out of 5 stars
Tv/Tablet
Jennifer Posted
Absolutely love the convenience of having a giant tablet. Great for cooking and distracting the kids.
I would recommend this to a friendBrand response from Core Product Support
Posted
Hi Jennifer, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.
- Rated 1 out of 5 stars
DONT WASTE YOUR MONEY OR TIME
Jenny Posted
I really wanted to like the Duraprp Durago Portable TV, but it was such a letdown. Right out of the box, it felt like way too many wires and connections just to get it going. The first one I got didn’t even work, so I went through the hassle of returning it and setting up a replacement—only for that one to be defective too! After all that, I finally gave up and bought the LG Stand By Me, which has been perfect. Honestly, don’t waste your time or money on this one.
No, I would not recommend this to a friendBrand response from Core Product Support
Posted
Hi Jenny, we are sorry to hear that you are not satisfied with the quality and performance the unit DuraPro - 32" Class DuraGo Rollable Touch Screen LCD Full HD Smart Android TV. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at support@dpaudiovideo.zendesk.com or give us a call at 1-833-909-2673 to discuss this. We hope to hear from you soon.
- Rated 5 out of 5 stars
Awesome
Jamie Posted
This us everything i needed for my son who is quadriplegic.. needed something cordless and big enough so he can actually see it.. this is just perfect
I would recommend this to a friendBrand response from Core Product Support
Posted
Hi Jamie, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.
- Rated 5 out of 5 stars
Remote issue.
JoseB Posted
Had problems with the remote control. It seems to work when it is re-enaged with the internet. Good thing was getting the help from the Geek Squad (Dante) at Best Buy. Otherwise it would still be a concern. Otherwise, we like it alot.
I would recommend this to a friendBrand response from Core Product Support
Posted
Hello Jose, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.
- Rated 4 out of 5 stars
Great to use in the kitchen
AndrewS Posted
really good product but it stopped connecting to the wifi. Hoping to get support the remote never worked
No, I would not recommend this to a friendBrand response from Core Product Support
Posted
Hi Andrew, we’d be happy to help troubleshoot both issues and get things working properly again. Please contact us at 1-833-909-2673, Monday to Friday, 9:00 AM – 5:00 PM PST, or email support@dpaudiovideo.zendesk.com so our team can assist you further.
- Rated 2 out of 5 stars
has more room for improvements
HiTechMom Posted
i feel really bad for this product because it would have been the perfect size for what we need. the clarity of the screen is amazing as well but there were more negative issues than advantages in keeping this item. so we ended up returning it. the remote buttons only work for certain apps, especially when the screen is in landscape position. the sound quality was acceptable but then would every now and then be choppy and garbled.
No, I would not recommend this to a friendBrand response from Core Product Support
Posted
Hi HiTechMom, We're sorry to hear that the remote functionality and sound issues led to your decision to return the product, and we appreciate your feedback as we work to improve these aspects.
- Rated 5 out of 5 stars
Worth buying
Cuqui Posted
Love it works perfectly, has no problem, and remote works. I am very pleased with my purchase I am a satisfied customer
I would recommend this to a friendBrand response from Core Product Support
Posted
Hi Cuqui, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.