See more imagesHighly rated by customers for:
Anon Posted
This product is not sturdy. Core Innocation, the company that manufactures this item has very vague warranties in place. After less than one year of very intermittent use, our device had a cord input come detached. No damage was done to the device, it just came detached. There was no willingness to offer repair, and the cost to replace the ENTIRE base was nearly half the original cost. So, we have a non-functioning device because the base no longer connects to the screen. Our device was less an a year old.
Posted
Hi Anon, we’re sorry your device didn’t perform as expected and understand your concern about the warranty and replacement cost. We’d like to help explore your options, please contact our customer service team at 1-833-909-2673 (Mon–Fri, 9 am–5 pm PST) or support@dpaudiovideo.zendesk.com.
MarisolP Posted
I got this for my mom. Unfortunately, she was diagnosed with Alzheimer’s and she couldn’t be moving too much around as it has progressive and this device. It was a life changing that it really made a big difference. My mom. She could’ve been in the room watching her movies. It was a game changer through different type of apps, for example Disney max, etc. and I am very pleased. I give it five stars even if I don’t win this competition. I’m already a winner because my mother has the smile on her face and that melts my heart. I appreciate thank you so much.
Posted
Hi Marisol, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com
FVPdrone Posted
It’s pretty easy to use it and convenient to program your pictures
Posted
Hello FVPdrone, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.
Lance Posted
I really wanted this to work, but unfortunately, it was a disappointment right out of the box. It arrived DOA (dead on arrival), and after hours of troubleshooting and an unhelpful call to Dura support, I had no choice but to return it to Best Buy. On paper, it’s such a great idea! I own five LG Stand By Me units, and while they’re a hassle to travel with due to needing a giant box, they perform well. The DuraPro’s promise of portability and breaking down into a travel case was what sold me. But the execution fell short. Compared to the LG, the DuraPro feels like a cheap knockoff—too many screws, too many parts to plug in, and overall not the quality I expected. If you value your time and money, I’d recommend sticking with the LG. It may not be as travel-friendly, but it’s reliable and far superior in quality.
Posted
Hi Lance, we are sorry to hear that you are not satisfied with the quality and performance the unit DuraPro - 32" Class DuraGo Rollable Touch Screen LCD Full HD Smart Android TV. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at support@dpaudiovideo.zendesk.com or give us a call at 1-833-909-2673 to discuss this. We hope to hear from you soon.
NancyP Posted
Awesome everyone loves this Tv its the bew thing !!!
Posted
Hi Nancy, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.
Meganm Posted
Bought this to move in and outdoors for video watching. Love the sound and size of the display. It’s not super clear for outdoor viewing during the day but works for nighttime or music listening. Love this product! Love that it’s a touchscreen. Very substantial setup and easy instructions. Moves up and down and remote pairing was easy.
Posted
Hi Meganm, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.
Nettygirl Posted
I will return Item after Christmas the remote does not work I thought maybe it was the batteries. That was not the problem. When list I g to audio for a long period of time you start hearing static. I really like the large screen and stand. I hope I can get another one
Posted
Hi Nettygirl, we highly appreciate your feedback. Glad to know that you are satisfied with our product. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at support@dpaudiovideo.zendesk.com or give us a call at 1-833-909-2673 to discuss this. We hope to hear from you soon.
NeilT Posted
Bought this for my wife’s office. It does everything, AirPlay, video conferencing with built in camera. All the apps, Netflix, Prime, YouTube TV. Sounds great and has a built in battery that charges and last about 4hrs of consistent use. Has Bluetooth remote and is touchscreen!
Posted
Hi Neil, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.
Rasheedpr Posted
The DuraPro 32 inch rollable seems to be a fine product which as I told the store manager would sell like crazy if they had one on display. Another overpriced electronics toy, but that's what sells. Right? Not being tech or android savvy, it was and continues to be an absolute nightmare to set up and use. On line tech support typically inadequate. No human to talk to.
Posted
Hello Rasheedpr, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.
AntMan Posted
Absolutely 100% satisfied with this product! We were in the market for a device to interactively plan and maintain a family calendar, and our requirements included a touch screen much larger than a 13" iPad Pro, so it could be displayed prominently and the family would be excited to use it. The DURAGO was advertised as a portable TV, but it certainly delivers so much more than that! Google Calendars, ToDo Lists, and all the Apps on the Google Play store. We are still finding more and more use cases as we get used to the Android OS. It's not quite as snappy as an iPad, but we're hoping its CPU processing power will stand the test of time!
Posted
Hi Antman, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.
AaronT Posted
ITS A GREAT TOY TO HAVE JUST UPSETS ME I had to return mine to the Best Buy because I couldn’t get through a whole movie without it either freezing or the volume is really static not to mention I get to Best Buy only for them to tell me that they will mail me my money back and it would be in a check in the camera is very crappy like an android
Posted
Hi Aaron, we’re sorry to hear about the issues you experienced. That’s certainly not the experience we want for our customers. Please know that our customer service team is available to assist with troubleshooting or to help explore a replacement option if you decide to try the product again in the future. You can reach us at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST, or email us at support@dpaudiovideo.zendesk.com.
BenF Posted
The connection is spotty, even when very close to the router, but the picture is great. Best when casting from phone.
Posted
Hi BenF, Thank you for sharing your feedback. We’re glad to hear the picture quality meets your expectations. Connectivity can sometimes be affected by network settings or interference. If you’d like assistance optimizing the connection or setup, please contact our customer support team at 1-833-909-2673 (Mon–Fri, 9 am–5 pm PST) or support@dpaudiovideo.zendesk.com
Jennifer Posted
Absolutely love the convenience of having a giant tablet. Great for cooking and distracting the kids.
Posted
Hi Jennifer, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.
Viarjuzi Posted
Good image but remote control doesn’t work, taking too long to get a replacement.
Posted
Hi Viarjuzi, we are sorry to hear that you are not satisfied with the quality and performance the DuraPro - 32" Class DuraGo Rollable Smart Touch Screen. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at support@dpaudiovideo.zendesk.com or give us a call at 1-833-909-2673 to discuss this. We hope to hear from you soon.
JoseB Posted
Had problems with the remote control. It seems to work when it is re-enaged with the internet. Good thing was getting the help from the Geek Squad (Dante) at Best Buy. Otherwise it would still be a concern. Otherwise, we like it alot.
Posted
Hello Jose, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.
Jamie Posted
This us everything i needed for my son who is quadriplegic.. needed something cordless and big enough so he can actually see it.. this is just perfect
Posted
Hi Jamie, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.
Jenny Posted
I really wanted to like the Duraprp Durago Portable TV, but it was such a letdown. Right out of the box, it felt like way too many wires and connections just to get it going. The first one I got didn’t even work, so I went through the hassle of returning it and setting up a replacement—only for that one to be defective too! After all that, I finally gave up and bought the LG Stand By Me, which has been perfect. Honestly, don’t waste your time or money on this one.
Posted
Hi Jenny, we are sorry to hear that you are not satisfied with the quality and performance the unit DuraPro - 32" Class DuraGo Rollable Touch Screen LCD Full HD Smart Android TV. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at support@dpaudiovideo.zendesk.com or give us a call at 1-833-909-2673 to discuss this. We hope to hear from you soon.
DulceG Posted
My daughters love it! Its easy to move around, fun to play games, movies and even to make phone calls.
Posted
Hello Dulce, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.
KimberlyS Posted
We only have a TV in our living room. I love that we can move this easily into the bedroom to watch TV, kitchen to link to my phone to try new reciepes or the living room to link to my Calm app to meditate or move with my family without having to link my phone to the tv.
Posted
Hello KimberlyS, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.
JosephM Posted
Good price. Quality for some apps is not that good
Posted
Hi JosephM, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.