Customer Ratings & Reviews
See more imagesDuraPro - 55" Partial Sun Smart Series 4K UHD webOS Impact-Resistant IP55 Waterproof Smart Outdoor TV with Mount (2025)
- Model:
- DRPTV550SM
- SKU:
- 6542600
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 1 out of 5 stars
Do your research and stay away!!!
ToddM Posted
Very disappointed with this purchase. The best part of this is that it was delivered 4 days earlier than initially estimated. That's where any positive review stops. (HARD STOP!). The TV had a few abrasions on the top corners which wasn't initially an issue. As I was deciding where this would be mounted I placed it on my deck in partial sun (fairly cloudy day). The first issue I noticed is that the cover glass makes this TV VERY reflective as my images indicate. And it wasn't just the sunlight but the ambient light as well. As I prepared the mount for the TV I let the TV remain powered on to better understand the reflectivity. After about an hour I was ready to hang the TV but then the rain started. What happened next was completely unexpected... The heat generated by the TV was great enough so when the rain hit it, the interior portion of the cover glass fogged up. I then decided I would see how long that took to dissipate. I wiped it dry (see images) and then turned it back on only to see once the rain began again, more condensation came back. I spoke with a friend who installs pro-displays and he stated that this was an inherent problem with the design of this TV. Whether it is or isn't, I am very disappointed in what I purchased. Now I have a TV bracket mounted on the exterior of my home and not sure if the TV is worth even putting up as this will clearly happen every time the atmosphere is cooler than the TV. And since it runs hot, I'm not sure what I will do. No matter what I have (4) holes in my house with an empty bracket. At this point, I am now irritated with the marring found at the top corners as well, even though they probably wouldn’t be seen when mounted due to height. This specific TV was purchased based on the reviews here on Best Buy. I should have read those more closely as there appears to be multiple reviews with the same verbiage. How does THAT happen? I'll probably give it a week or so and determine whether it’s worth a return. For something I was planning on being a focal point of backyard entertainment, it sure has turned into a giant headache. Is the manufacturer even aware of their design drawback? And probably the biggest laugh I had was the "weatherproof" plastic bag you are to place the remote in to keep it away from water. The "bag" falls apart every time you open it up and it doesn't allow you to use the voice control nor the scroll wheel, which may not even be an issue if and when I decide to return this hunk of junk. Buyer beware. I would gladly pay an extra $700~$1000 for an Outdoor BUILT FOR THE OUTDOORS!!! Signed – Irritated customer (!!!)
No, I would not recommend this to a friendBrand response from Core Product Support
Posted
Hi Todd, we are sorry to hear that you are not satisfied with the quality and performance of our DRPTV550SM. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at support@dpaudiovideo.zendesk.com or give us a call at 1-833-909-2673 to discuss this. We hope to hear from you soon.
- Rated 5 out of 5 stars
Durapro outdoor TV review
WilliamD Posted
Great purchase! Outstanding picture quality and great sound. Makes our outdoor living area the perfect extension of our home.
I would recommend this to a friendBrand response from Core Product Support
Posted
Hi William, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.
- Rated 1 out of 5 stars
Screen suddenly died.
GrantN Posted
Purchased the DuraPro 55in for outdoor patio. TV always under patio cover, never wet, no sunlight. I am diligent about wiping down for any dust that can accumulate. Screen has now died after very limited use. Seems to be the same problem as other reviews. I would like restitution. This is a known issue.
No, I would not recommend this to a friendBrand response from Core Product Support
Posted
Hi Grant, we’re very sorry to hear about the issue with your TV. This is certainly not the performance we aim to deliver. We would like to look into this matter further and assist you with a proper resolution. Please reach out to us directly so we can review your case. You may contact our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 AM to 5 PM PST, or email us at support@dpaudiovideo.zendesk.com.
- Rated 5 out of 5 stars
Life is Good
user228262 Posted
Great TV for our boat dock area. Love watching movies and football games outside.
I would recommend this to a friendBrand response from Core Product Support
Posted
Hi Customer, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.
- Rated 1 out of 5 stars
Minimal Usage, Big Fail
Brokerbiker Posted
I bought this television in March 2024 and purchased an extended warranty from Best Buy. The television is a very sheltered patio, no direct sunlight, no rain and covered when not in use, and usage was very minimal. Yesterday, the screen failed with the exact issues others are citing: screen displays random vertical white, gray & black lines and there isn't any setting which works. Despite warranty, required to pay $99 for scheduling service technician. Will update after Friday.
No, I would not recommend this to a friendBrand response from Core Product Support
Posted
Hi Brokerbiker, we're sorry to hear about the issue with your television. That’s certainly not the experience we want for our customers. We’d appreciate the opportunity to look into this further. Please contact us so we can assist you directly. You may call our customer service hotline at 1-833-909-2673, available Mondays to Fridays from 9 AM to 5 PM PST, or email us at support@dpaudiovideo.zendesk.com
- Rated 1 out of 5 stars
Do Not purchase
Note Posted
I have listened to previous reviews. I'm watching TV the 4th of July weekend and out of know where vertical lines are all over the screen. I'm like are we serious, this TV is only 8 months old, always covered and it just stops working. Customer service had been atrocious. Steer clear of this one unless you're a gluten for subpar equipment and a company that doesn't stand behind their product.
No, I would not recommend this to a friendBrand response from Core Product Support
Posted
Hi Note, we’re very sorry to hear about your experience. This is certainly not the experience we want our customers to have, and we’d like the opportunity to make it right. Please contact us so we can look into this further and assist you directly. You can reach our customer service team at 1-833-909-2673, Monday to Friday from 9 AM to 5 PM PST, or email us at support@dpaudiovideo.zendesk.com.
- Rated 1 out of 5 stars
Do NOT waste your hard earned $$
Shelly Posted
1 year later and played 10x if that and it’s already NO GOOD! And I didn’t even buy it on sale now that would’ve made the sting a little lighter! It stayed covered and I had an event but to my embarrassing surprise it had all these white lines running down it like it was crying just like I was!
No, I would not recommend this to a friendBrand response from Core Product Support
Posted
Hi Shelly, we're truly sorry to hear about the issue with your unit, especially after such minimal use and proper care. We understand how upsetting it must have been to discover those screen lines right before an event, it’s absolutely not the kind of experience we want our customers to have.
We’d really like the chance to make this right or look into what went wrong. Please don’t hesitate to contact our customer service team at 1-833-909-2673, Monday to Friday from 9:00 AM to 5:00 PM PST, or email us at support@dpaudiovideo.zendesk.com. - Rated 1 out of 5 stars
DuraPro Outdoor TV
Dearhart Posted
TV lasted 7 months in covered Patio, then wouldn’t fuilfill warranty. Very difficult to communicate with Customer Service about Warranty, with DuraPro.
No, I would not recommend this to a friendBrand response from Core Product Support
Posted
Hi Dearhart, we are sorry to hear that you are not satisfied with the quality and performance the DuraPro - Partial Sun Smart Series 55" Class LED Outdoor Partial Sun. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at support@dpaudiovideo.zendesk.com or give us a call at 1-833-909-2673 to discuss this. We hope to hear from you soon.
- Rated 5 out of 5 stars
Super Bowl Back Porch TV
CharlesM Posted
purchased for Super Bowl. VERY heavy, and larger than I thought. ya I saw 55 inches, but it is huge.. Men sat at the back porch drinking and doing what we do. women in the living room not watching a single play. the unit must be wall mounted. the mounting system is not the best. the anchor bolts will not work, they are not rated for the weight so I purchase high loaded bolts. because it is sealed for outside use, hook all the connect wires first or you will be taking that 85lb tv down. USB, HDMI cables, etc.
I would recommend this to a friend - Rated 5 out of 5 stars
Amazing Value for the Price
RosirisG Posted
I’m extremely happy with this TV! The picture quality is bright, clear, and beautiful. The colors look very natural, and the 4K resolution makes a big difference. The sound is good for everyday use, and the setup was super easy. It’s lightweight, fast, and the smart features work smoothly. Overall, a great purchase and amazing value for the price!
I would recommend this to a friendBrand response from Core Product Support
Posted
Hi RosirisG, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.
- Rated 5 out of 5 stars
Excellent T.V.
Narcidius Posted
Actually an excellent T.V. It just happens to be made for outside. Amazing picture quality even on a super bright day. Worth every penny.
I would recommend this to a friendBrand response from Core Product Support
Posted
Hi Narcidius, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.
- Rated 5 out of 5 stars
Recommended for a well priced outdoor TV
ChesneyA Posted
We purchased this TV for our shaded but uncovered patio. We have enjoyed it for watching sports and movies. It has all of our favorite streaming apps integrated. There is a glare while viewing in daylight, but at night especially, it's been a great viewing experience. We have put a cover on the TV to avoid dirt and dust and it's withstood the elements perfectly fine so far. We have used with a bluetooth speaker and with integrated speakers. I would recommend this product.
I would recommend this to a friendBrand response from Core Product Support
Posted
Hello ChesneyA, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.
- Rated 5 out of 5 stars
OPuytside TV
RobertoG Posted
The Outside Durapro T.V. picture is excellent, looking forward to not having to replace my outside TV every 2 years. Highly recommend it.
I would recommend this to a friendBrand response from Core Product Support
Posted
Hello RobertoG, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.
- Rated 4 out of 5 stars
Good outdoor tv, very heavy
Wine Posted
Working good so far have had it outdoor in a semi protected space from the rain and it has been working good thus far screen is a bit shiny in the sun so having it covered would be best
I would recommend this to a friendBrand response from Core Product Support
Posted
Hello Wine, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.
- Rated 5 out of 5 stars
Outdoor Tv
ZacharyL Posted
Great outdoor TV, good quality and really holds up to the elements
I would recommend this to a friendBrand response from Core Product Support
Posted
Hi ZacharyL, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.
- Rated 5 out of 5 stars
G
ArturoG Posted
Good patio tv work great for me arrived at the time they tell me
I would recommend this to a friendBrand response from Core Product Support
Posted
Hi Arturo, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com
- Rated 5 out of 5 stars
Perfect
BSA1 Posted
Great for our patio. Great picture quality with some setting adjustment. Seems extremely well built. Added a sound bar, although not sure its necessarily needed
I would recommend this to a friend - Rated 5 out of 5 stars
Perfect TV
Sat2022 Posted
It's a perfect outdoor smart TV. Excellent resolution and picture quality.
I would recommend this to a friend - Rated 5 out of 5 stars
Outdoor tv
ScottM Posted
The outdoor tv works great in the sun and at night. The brightness on it is perfect
I would recommend this to a friendBrand response from Core Product Support
Posted
Hi ScottM, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.
- Rated 5 out of 5 stars
Outdoor entertainment
Neto Posted
Great picture, easy to navigate between the apps. Fully satisfied.
I would recommend this to a friendBrand response from Core Product Support
Posted
Hello Neto, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.