Customer Ratings & Reviews

I’ve had this for about a year now and let me tell ya, this is by far the best vacuum I have EVER used. I will never be buying another brand. Although it was quite in investment I wouldn’t take it back. I remember when I was researching which one to get I wanted info like this so my house is 2000 sqft, and I have two cats. Although I do have to empty it a few times while doing my weekly cleaning this is absolutely perfect for our house. It has a great battery life and the amount of hair and dirt it gets out of my carpet every week shocks me every single time. Pictured before and after I vacuumed. Additionally, it is great for pretty much everything. Vacuuming stairs, couches, vehicles, dusting? Literally everything the attachments are a lifesaver. It has everything you never knew you needed. The only inconvenience is finding a place to store all of the attachments, I ended up ordering a stand off of Amazon and it works great!

Packaging is amazing, setup was super easy, it is a beautifully and well crafted machine! As everyone mentions, the motor is incredible! It has a lot of suction power and the fact that the vacuum is cordless is a plus, plus! I read a complaint regarding the disposal canister and I can’t say I agree. The system emptied my trash flawlessly and I did not have to touch the trash at all. You are also able to take it apart and clean the unit entirely. Despite all the amazing things there are 1-2 BUTS or cons if you will... 1) after a while of vacuuming, my hand and wrist got super tired. This is because the unit puts a lot of pressure on your trigger finger. You constantly have to be applying pressure for the machine to function. I wish they had devised a button where the vacuum stays on and then you can also use the trigger option when you want. 2) since you are maneuvering the machine with the same hand that you are applying pressure to the trigger it does get heavy after a while. At times I had to stop, take a small break and then continue. I also changed hands from time to time. Otherwise I love the machine but those 2 cons above don’t allow me to award the full 5 stars it potentially deserves. I gifted another one of these to my 70 yo mother and I am wondering if she will have issues with her hand - she has already had carpal tunnel surgery.

My wife loves her new vacuum! It's very light weight. And the best thing is that is cord less. She used it every day on the Eco mode and vacuum the entire house in 30 min. Our best purchase ever, a little over priced but worth every penny

The fact alone that I don’t have to unwrap a thousand foot cord just to vac up small debris or pet hair when I see it, I thought I’d sacrifice power for convenience, but the reviews were good. This thing is a monster. Absolutely blows away my previous Dyson animal canister vac. I find myself vacuuming daily just because it’s so fun to use. I thought the battery life might become an issue since it drops from 100% to 60% quickly within 5-7 minutes, but it never loses suction and to be honest I don’t need much more than 10 minutes vac time anyway since I’m vacuuming almost daily now. It conveniently fits on its charger cradle in a very tight spot that keeps it out of view for the most part. The emptying procedure is easy and mess-free. There’s no dust escaping the seals and I can tell allergens will be trapped in rather than spread around. I’d give it 10 stars if I could.

Best vacuum cleaner hands down ! This the second Dyson vacuum I bought , I bought my mom one like 5 years ago and it still works today! Picks up dirt and anything you throw at it !

This is my first cordless vacuum and the euphoria of being unentangled reminds me of the first time I put on bluetooth headphones. You can concentrate on the vacuuming chore in front of you without having to worry about how you twist, turn, push and pull the handle…well, at least for 40 to 60 minutes. Unless you have a small space or are ok cleaning in spurts, this is unlikely to be the only vacuum you'll need. That said, what it does, it does excellently. My first box had a brushroll that was stuck to one end and would not rotate, nor could it be extracted. Like Apple, Bose and other premium brands, Dyson’s support is excellent and quickly got me a replacement. From there, I read the spartan instructions and started vacuuming. PROs • Lots of attachments! See image for the 6 attachments that are included. • Attachments are easy to latch on and off the vacuum. There’s no twisting, jostling or trying to keep the attachment attached. It’s a quick and secure red snap. • The main brushroll does not need to be switched between carpet and hard floors. The vacuum intelligently adjusts the suction power when moving across different surfaces, though you can manually set the suction power as well. • The info display gives you a countdown of battery time remaining on the current surface. If you run the vacuum off carpeting to a hard floor, the remaining time increases since it takes less energy on hard floors. • Suction power is excellent and rivals corded vacuums. Power adjust automatically but can be set manually from three levels: eco, mid, and boost. Using auto on thick carpeting yields about 40 minutes of battery life; on had floors this increases to 60 minutes. • Can be used in handheld mode which is fantastic for stairs because of the cordless design combined with powerful suction. And no hoses that get in the way either. • Hard to describe, but the noise it makes isn’t grating like a typical vacuum…kind of like a jet engine sound. It’s also not as loud I would’ve thought. Using this doesn’t stress you out acoustically. • Slim and maneuverable design makes it easy to get under furniture. CONs • Instructions and documentation consist mostly of simple diagrams. Though I don’t need a detailed tome, a little more description would be nice. For example, recommendations on which attachments to use when, or a troubleshooting guide. • Power plug is a huge block that can make it difficult to share the wall outlet. This must be a Dyson design signature as other Dyson appliances have similar clunky plugs. • Premium price, though offset with a 2-year warranty and excellent tech support. • On/off switch is an easy to pull trigger. In fact, it’s too easy and you'll find yourself triggering the vacuum on when you don’t mean to. Though the trigger is handy, I often found myself wanting a real on/off switch not only to prevent accidental turn-ons, but also so I don’t have hold the trigger to keep the machine on. • Vacuum does not come with an expanding hose attachment. When trying to vacuum some hard to reach areas, an expandable hose would be easier. • There are six attachments. While you’re using one, two can be clipped to the main tube, and two others can be stored on the wall mount. But the last one has no place to attach when not in use. If you have a corded vacuum that you’re happy with, this will not replace it due its limited battery and bin capacity. But it makes an excellent addition for use on stairs, under furniture, or for cleaning less than the whole house. I would not hesitate recommending this vacuum.

I love how easy it is to get this vacuum around, which makes it nice to go up and down stairs. It is light and easy to empty and clean, the rotating head is awesome to getting under and around things also. The only thing I would say would make it better is if you didn’t have to hold in the lever for it to go. Otherwise all of settings are fabulous, the different heads allow for furniture cleanings to get out hair from textured fabrics and my daughter even loves to help clean with it. I look forward to more dyson products in my home.

Moving up from the V8 to this model is amazing! The suction is great, the battery lasts so long on Eco, and the auto function to switch between carpet and hardwood is flawless.

It’s very good to get into hard to reach places, but the battery life is not that good

Amazing product! Still using with no issues till this day!

We’ve had it for almost 2 years now and it works great. There are some problems but their customer service is the best and they replace parts as needed.

So easy to use the kids will actually vacuum. Mounts on wall charger and only takes seconds to remove and start vacuuming.

Loved the vacuum alittle pricy but when you think about it its bagless and it's really powerful! Cleans more then my old V8 one we had before love this thing!

Omg im so in love with my Dyson v11 its super nice and the power is still awesome and the canisters are bigger now and the heads are big also kind of hard to vacuum in bathrooms by the toilet area but still very happy

What a great decision I made this year to purchase Dyson. It is what I needed and it works great.

Sunday, March 24, 2019 8:24 PM I must say this vacuum is impressive and nothing short of amazing! From the moments spent unboxing to the ease of use, this Dyson oozes sophistication and innovation. Dyson vacuums are the gold standard for a reason and the V11 takes the crown. With this latest rendition incorporating a color LCD screen, it takes the guesswork out of battery life and/or troubleshooting. You will enjoy long cleaning sessions with the wide array of cleaning tools provided. From the pesky and annoying stair jobs to dusting and clearing sofa cushions, I find myself vacuuming more making this my new workhorse. My wife likes it so much she gave away our old cord vacuum. The motor automatically calibrates in real time depending on the different attachments and tools. It is mobile and lasts long enough to vacuum my 2600sqft home with 40% battery to spare including the stairs. This has truly replaced our traditional corded vacuums. Be prepared to be shocked and in awe of the power and efficiency of this cleaning powerhouse. Most notable features Display-the color display makes the vacuum. It clearly communicates to the user what is going on. Powerful deep cleaning-it is shocking how much your old vacuum has left. I am still getting stuff after vacuuming. Battery-offers more than enough time to make it through the day on a single charge. Intelligent suction - automatically adjusts vacuum speed to clean any surface while optimizing battery consumption. Build quality-you know this is quality when you hold it. It is built like a weapon made to last the many wars on dirt. My recommendations and comments Weight-one handed extended use is taxing on the forearm when using to spot clean. Two hands will become the norm for extended use. Using the Torque Drive head reduces fatigue by distributing the weight across the tube. Ergonomics of the grip-I found it a bit uncomfortable after long periods of use on my inner part of the grip between my thumb and index finger. No true on switch-this is a well documented request for a while now. It would be less taxing if you didn't have to said a trigger for long cleaning sessions. No removable battery-another innovation that needs to be made. I have a competitor vacuum who does this already. Charge time-I think it averaged maybe 4 hours to go from completely dead to full. Verdict If you have money to buy the best, then this is it! Although the price is up there, you get what you pay for. This is not for everyone due to the price, but it IS for everyone!

This is a full-featured, high-end cordless vacuum. Like most Dyson products (I own several) it seems very well engineered and has a thoughtful, user-friendly design. If you have read any of my reviews you know that I place importance on the packaging for its ecological consideration. The designer was a genius and was able to get all pieces (more about those below) in a cardboard box with a dozen smaller cardboard organizers and spacers. The vacuum is well protected for shipping and I was able to put virtually all of the packaging in the recycling bin. A big deal? Not for some, but for others who want to avoid Styrofoam and other non-recyclables, Dyson made a good choice. As usual for Dyson, the instructions for assembly of the vac and the docking station were almost exclusively in pictograms. (The box includes a brief, multi-lingual instruction for mounting the Docking Station, a larger Operating Manual, and a small illustrated “What you need to know” [their capitalization]). The concise Docking Station instructions were in about 40 different languages. Note: If you currently own an earlier Dyson cordless vac do NOT assume it will fit where the older docking station did. Measure carefully and allow for the increased depth of the new vac: 10”. Mounting the Docking Station took about 5 minutes and should not be a challenge for anyone with minimal DIY skills. The Operating Manual (in English and Spanish) is much more informative with color illustrations and highly readable text. It illustrates how to mount and store the power handle (motor) plus the seven attachments that give this vac nearly unlimited versatility. One interesting and useful feature is located at the rear of the power handle: a color display button that gives options for language, battery condition, alerts (blockages, etc.), vac status (Auto, Eco, Boost) and more. It is activated by a simple push, a long-standing Dyson convention. (See photo.) The various parts and attachments include a large floor unit, an extension tube, a crevice tool, and three varied furniture or countertop brushes. Two tools store in the Docking Station and two attach to the extension tube. They all snap together easily, firmly and solidly. The handle/power unit is reasonably comfortable (see comment below) and the updated dirt ejection function is a huge improvement over earlier models as it actually “pushes” the debris out and does not depend solely on gravity. How does it work as a vacuum? Wonderfully in most conditions that I tested. The Auto function adapts quickly from solid flooring to carpet without user action. I have a constantly-shedding golden retriever, so I used an older upright Dyson Animal vac and cleared an area, getting a lot of hair. I then went over the same space with the V11 and it picked up even more hair missed by the upright. It is a very powerful (for a cordless) vacuum and was able to suck up debris easily in almost all conditions, especially if I switched tools and chose the one most appropriate to the task. There are only two minor “negatives” in my opinion, both having to do with the size of the power unit. As mentioned, it is large and protrudes 10” from the wall when mounted. Second, the size and weight of the handle will limit overhead use to those with strong arms, wrists, and hands. It weighs almost 5 pounds without any attachments. As for size, see the photo comparing it to my old V6 model. In sum, an excellent product for those who need a powerful, multi-function cordless vac.

Best friend in kitchen area.wife loves it. I love it

Love the products. Except a little annoying that I have to keep pressing the start button. Other than that is good,

The worst Vacuum I have seen it, it’s not worthy Don’t recommend at all worst customer service Hard to contact with them and poor quality customer service