
Meet Eargo 5, Eargo's over-the-counter (OTC) self-fitting hearing aid designed to be personalized to your hearing preferences. With sound quality and noise reduction to make even the most challenging listening environments more comfortable, you can use Eargo 5 and hear with confidence. Download the Eargo mobile app and use the Sound Match feature with your hearing aids to screen your hearing with our free, clinically validated hearing screener and personalize Eargo 5 to your unique hearing preferences. The power to improve your hearing is in your hands, delivered directly to you and expertly supported by Eargo's team of hearing professionals. If you have any questions, simply call Eargo or start a conversation through the Eargo app. LEGAL DISCLAIMER: By ordering this item, I am certifying that: I am at least 18 years old. I have had the opportunity to visit Eargo's website to review their User Instructional Brochure, support tab with various informational videos, and know that I can call a live Eargo Customer Service Representative for assistance. RESELLING PRODUCTS PROHIBITED: You may not, under any circumstances, resell any products you purchase from or through Eargo, whether or not you purchased the products through the Service. You represent and warrant that you are buying products from the Services for your own personal use only, and not for resale or export.
A: Hello. All Eargo hearing aids last approximately 3 years. The rechargeable batteries in the hearing aids don't just stop working, instead they simply don't hold a charge for the full 16 hours as they did when new. The batteries are integrated into the complex build of the hearing aids and are not replaceable. In comparison, traditional completely-in-the-canal hearing aids purchased at conventional retailers can cost almost twice as much for a pair and last about the same length of time.
Q: Will the Eargo 5 stream music and phone calls? Thanks.
A: Because of the virtually invisible size of Eargo hearing aids, there is no room to place a Bluetooth receiver inside. Also, Bluetooth information would not receive a signal because the ear canal is surrounded by bone and fluid of the canal. This being said, Eargo does have a Bluetooth receiver in their charger which syncs to the Eargo app allowing you to personalize the settings of the hearing aids. A large number of Eargo customers who felt they needed streaming of music and phone calls realize after using them during the trial period that their perceived need is not as great as they thought. Best Buy provides a 60-day trial period to purchase Eargo and use it in your everyday listening situations to determine if it's the right hearing aid for you. And Eargo's support from their hearing professionals during this trial period ensures you'll optimize your use.
Q: Can I use these as Bluetooth headphones?
A: Eargo hearing aids do not have Bluetooth streaming capabilities due to the virtually invisible size to house a Bluetooth receiver. They function as a FDA exempt class 2 hearing aid first and foremost.
A: Thank you for your question - We can certainly check to see if your plan has a hearing benefit that can be used towards Eargos. To get started, just click this link: https://www.eargo.com/insurance/
Q: is it good for profound hearing loss
A: I do not think so. I have moderate hearing loss in my left ear. The Eargo hearing aid helps to hear better, but does not bring up the hearing to that of the normal right ear. I think profound hearing loss would not be helped much with Eargo.
Q: Do you have replacement items ?
A: Not yet.
A: I think one year is correct but not sure.