
Rating 4.4 out of 5 stars with 39 reviews
4.4- Sound Quality (14)
- Battery Life (6)
- Ease of use (6)
- Hearing (3)
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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 5 out of 5 stars
Best tiny hearing aids
With these tiny hearing aids i hear a lot better then i have in a long time, i love that i can do everything myself without going to several appt. But also know that i can call eargo and speak to an audiologist any time. The sound is good, the app is good the only con is that you have to replace the mic covers every month or two and its an added $240 a year. They are not 100% but neither is prescription ones. The big plus is that they are so small that no one knows you have them in.
Posted by Travelers
- Rated 2 out of 5 stars
Not For Me
I had a hearing test done and was diagnosed with a mild to moderately severe sloping hearing loss. After studying my audiogram and researching over the counter hearing aids I felt like I was borderline for OTC hearing aids. The hearing test was done by a major prescription hearing aid firm. After they worked their mumbo jumbo hoodoo magic special discount they wanted about $5800 to fix me up. I told them I would think about it. What I thought was, it's worth a shot to try the over the counter route. Purchasing through Best Buy, I had 60 days to decide whether it would work or not. I ordered the Lexie B2 to start with. These provided a great improvement in my hearing. The one thing I found most annoying about them was noises caused by my cap, glasses, or hair rubbing against the behind the ear portion of the device. After about 3 weeks I ordered a pair of Eargo 6 in the ear devices. Before the Eargo 6 arrived I went through all of the informational and instructional videos on the Eargo website. They were very useful and informative. When they arrived, I felt like I was familiar with them and I had no problem setting them up and going through the hearing test. I liked the fit of the in the ear device and the problems I had with noise with the Lexie B2 were eliminated. But I couldn't hear as well. The Eargo came with a closed dome. I switched to the open dome and that made an improvement but not enough. After a week or so I did the self test again. This made some improvement but still, I didn't feel like I was getting the hearing and speech recognition improvement that I was getting with the B2. I did not like the volume control on the app. It doesn't show a number so that you can see at a glance where you are. You get 2 clicks up in volume adjustment and no more. There were so many times I felt that if I had 2 more clicks available that the volume would be right. I also did not like how the cell phone communicated with Eargo. You must have your volume up on your phone for the app worked. If you are in an environment where you must have your volume muted (meeting, classroom, funereal, etc.) you have no control over the Eargo. If I was in my truck and my phone was paired via Bluetooth to the truck, the controls did not worked. I really liked wearing the Eargo 6 and wanted so much for them to work. They cost more than twice as much as the Lexie B2. I expected to be able to hear better but didn't. The Eargo 6 was returned to Best Buy and I am very happy with the Lexie B2. Thank you so much Best Buy for the opportunity!
Posted by SteveF
- Rated 5 out of 5 stars
Do yourself and your family a favor and get these
I grew tired of missing out on many conversations, inability to hear in crowds and blowing people out of the house having the TV volume set to max. I've worn an over the ear hearing aid but when i damaged it (forgot to remove it in the shower) I decided I just adapt. Also, I never got used to the look and felt It made me appear older than I actually was I did my research and purchased the Eargo 5 and I'm so glad I did. For the first time in years I can hear clearly, people no longer have to repeat themselves and I can her my companions sitting across from me in crowded environments such as restaurants and bars. For me the added bonus is no one, I mean no one has a clue I'm even wearing a hearing aid unless I tell them. I should also mention the support exceeded my expectations. I received periodic check-ins from an otolaryngologist. The Doctor, ensured I was satisfied with my device, it was functioning properly and helped me to get a better fit. I highly recommend!
Posted by AnthonyC
- Rated 3 out of 5 stars
Quality Sound; Not enough adjustment for me
This was my first time trying hearing aids. I thought that the volume adjustment did not provide enough range and I returned the item. Otherwise, if you can get accustomed to werign the hearing aid, I think it provided quality sound.
Posted by RichardG
- Rated 3 out of 5 stars
Can be better
I only had this for 10 days. I was excited with the app as you have to do a screening test first and it will customize the setting for you based on your hearing profile/result. Unfortunately, the app was not very responsive and sometimes requires multiple attempts to make any changes to work. I returned it and decided to stick with the other model they have ( neo hifi). I found the neo to be more comfortabe in my ears and an easy and straight forward setting and app use.
Posted by Dad42