Eargo - Neo HiFi Hearing Aid - Black
- Key Specs
- Color: Black
- General
- Brand: Eargo
- Model Number: 99-0102-001
- Product Name: Neo HiFi Hearing Aid
- Color: Black
- Consumer Lifestage: Adult
- Features
- Programmable: true
- Number of Hearing Channels: 16 (The quantity of frequency range groups that are split up and processed by the device. The higher the number, the more selections a user will have to customize the listening experience.)
- Number of Hearing Bands: 16 (The quantity of bands that a hearing provider can use to adjust the software of the device while programming. The programmer can provide more or less amplification to a particular channel. The more bands the device features, the more flexibility the hearing provider has to adjust the device to meet a user's needs.)
- Number of Listening Modes: 4 (The quantity of preset or customizable settings available for listening in different sound environments.)
- Hearing Range Compression/Expansion Technology: Wide Dynamic Range Adaptive Compression (WDRAC) (The manner in which a device detects a frequency of sound and compresses or expands it so the listener can hear those sounds better.)
- Microphone Pattern: Omnidirectional (Refers to how the device receives sound from different directions and captures it. Multi-directional patterns capture sound from multiple sources while a single direction pattern focuses on sound from a single source.)
- Protective Qualities: Sweat Resistant
- Design
- Fit: Left ear, Right ear
- Design: Completely-In-The-Canal (CIC)
- Audio
- Noise Reduction Type: Layered, Adaptive (The manner in which a device lowers the volume of loud and intense noise to reduce undesired noise while leaving desired speech signals completely intact.)
- Frequency Range: 200-6500 Hz
- Maximum Gain: 30 decibels (Measurement of the signal booster's maximum amplification (gain). The higher the number, the more the signal is amplified. For example, gain of 10 dB equals 10x the original signal strength, 20 dB equals 100x, etc.)
- Wind Noise Reduction: true (If you take a lot of outside videos, in windy conditions, you'll need to make sure you have wind noise reduction on your camcorder. It does just what it says it does, cuts down the noise of the wind as it hits the microphone.)
- Included
- Number of Devices Included: 2
- Ear Tip Sizes Included: Medium, Large
- Carrying Case: true
- Connectivity
- App Compatible: true (The product can be connected to a program or software application on a mobile device, which then receives collected data from the product.)
- Wireless Connectivity: Bluetooth (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
- Power
- Low Battery Alert: true
- Rechargeable Battery: true
- Battery Chemistry: Nickel-metal hydride
- Battery Capacity: 16 milliampere hours (The amount of energy stored in the battery.)
- Battery Charge Time: 6 hours (Battery charge time will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. Charging time will likely decrease with time and usage of the battery.)
- Charging Interface(s): USB Type C (The connection for transmitting power to charge the device.)
- Charging Accessory Included: Case
- Battery Life Provided by Charging Case: 144 hours
- Certifications Listings & Approvals
- FDA Medical Device Classification: Class II (The classification of the device as registered with the United States Food and Drug Administration (FDA).)
- Dimensions
- Product Height: 0.26 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
- Product Length: 0.75 inches (The out of box length of the item. Length is measured as the longest dimension of the item.)
- Product Width: 0.47 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
- Product Weight: 1.2 ounces (The out of box weight of the item.)
- Other
- UPC: 850010429137
Meet Eargo Neo HiFi, Eargo's award-winning hearing aid packed with outstanding sound fidelity. Take control of your hearing loss and do it on your terms with Eargo Neo HiFi - a virtually invisible hearing aid device designed for people with mild to moderate high-frequency hearing loss. Download the Eargo Neo HiFi mobile app to conveniently personalize your hearing aids meet your unique hearing preferences. Eargo Neo HiFi fits discreetly inside your ear canal, and is packed with great audio fidelity, background noise reduction, and feedback control. Eargos are also easily rechargeable (no batteries required!), comfortable, simple to use–plus, they come with lifetime support from our team of hearing professionals. If you have any questions, simply call Eargo or start a conversation through the mobile app. Legal Disclaimer: By ordering this item, I am certifying that: I am at least 18 years old. I have had the opportunity to visit Eargo's website to review their User Instructional Brochure, support tab with various informational videos, and know that I can call a live Eargo Customer Service Representative for assistance.
- Virtually Invisible: Eargo hearing aids are incredibly small, virtually invisible, and fit discreetly inside your ear canal where no one can see them. Eargo Neo HiFi hearing aids will not interfere with glasses, face coverings, and hats like traditional behind-the-ear models do.
- Rechargeable: Eargo has eliminated the need for replacing tiny batteries by making all our hearing aids rechargeable. An overnight charge delivers up to 16 hours of use. The portable charging case is rechargeable as well and charges Eargo hearing aids for up to 5-6 days when fully charged.
- Excellent Sound Fidelity: Our digital processor features an extended bandwidth for improved speech clarity, smart feedback cancellation, and advanced noise reduction that improves listening comfort in noise over previous Eargo hearing aids.
- Natural "Open Fit" Design: Eargo’s patented Flexi TetraPalms not only suspend the hearing aids inside your ear canal, but also provide an “open” fit so you do not feel “plugged up” as you would with traditional hearing aids–resulting in a more natural sound experience.
- Warranty: Eargo Neo HiFi comes standard with a 1-year repair warranty and 1-year loss/damage protection.
- Virtually Invisible: Eargo hearing aids are incredibly small, virtually invisible, and fit discreetly inside your ear canal where no one can see them. Eargo Neo HiFi hearing aids will not interfere with glasses, face coverings, and hats like traditional behind-the-ear models do.
- Rechargeable: Eargo has eliminated the need for replacing tiny batteries by making all our hearing aids rechargeable. An overnight charge delivers up to 16 hours of use. The portable charging case is rechargeable as well and charges Eargo hearing aids for up to 5-6 days when fully charged.
- Excellent Sound Fidelity: Our digital processor features an extended bandwidth for improved speech clarity, smart feedback cancellation, and advanced noise reduction that improves listening comfort in noise over previous Eargo hearing aids.
- Natural "Open Fit" Design: Eargo’s patented Flexi TetraPalms not only suspend the hearing aids inside your ear canal, but also provide an “open” fit so you do not feel “plugged up” as you would with traditional hearing aids–resulting in a more natural sound experience.
- Warranty: Eargo Neo HiFi comes standard with a 1-year repair warranty and 1-year loss/damage protection.
Whats Included
- Left and Right Eargo Neo HiFi Hearing Aid Devices
- 1 Charger
- 2 Large Flexi Tetrapalms, 2 Regular Flexi Tetrapalms, 2 Regular Flexi Fibers
- USB Charging Cable and Wall Adapter
- Wax Guard, Cleaning Brush
- 1 Wax Guard Replacement Tool
- 1 USC C Cable
- 1 USB Plug
- 1 Cleaning Brush
- Left and Right Eargo Neo HiFi Hearing Aid Devices
- 1 Charger
- 2 Large Flexi Tetrapalms, 2 Regular Flexi Tetrapalms, 2 Regular Flexi Fibers
- USB Charging Cable and Wall Adapter
- Wax Guard, Cleaning Brush
- 1 Wax Guard Replacement Tool
- 1 USC C Cable
- 1 USB Plug
- 1 Cleaning Brush
Product Manuals
Q: What is the return period to buy Eargo through Best Buy?
A: Best Buy allows you to use Eargo hearing aids for 60 days in your everyday listening situations to be certain your Eargo hearing aids are right for you. If they do not meet your needs, you can return them for a full refund. To initiate the return, you would contact Eargo directly and the purchase price would be refunded from Best Buy.
Q: i AM A MUSICIAN(GUITARIST) and want natural sound of the guitar how is the musical quality
A: Hello! First, a little background. Eargo's 2nd headquarters is in Nashville and we've fit numerous musicians in the city. As the person responding, you should also know that I'm a semi-pro guitarist as well as an audiologist. There are few technical things I can mention. 1) The placement of Eargo at the entrance of your ear canal allows the outer ear to function normally to funnel sound into the microphone. This will give a more natural sound experience compared to a behind-the-ear (BTE) hearing aid. 2) The use of Flexi Fibers allows the ear canal to remain "open" allowing lower frequency sounds to enter the ear canal unblocked. 3) The Neo HiFi has an extended frequency response which is helpful for speech understanding and listening to music. 4) Our audiologists can do remote programming of the hearing aids if needed for fine-tuning. We've worked with so many musicians who have tried traditional BTE hearing aids who love the sound and discreet fit. The in-canal fitting also allow for use of large cup style ear phones, All that being said, any hearing aids' performance will be highly subjective to the person wearing it. A guitar tone that sounds great to me may not be to your liking. Make sense? That's you have a 60-day trial period when you purchase through Best Buy to really evaluate Eargo in your real life and work closely with our team. I hope this helps!
Q: Do Eargo hearing aids help with tinnitus?
A: Eargo hearing aids are not specifically designed to treat tinnitus. The sound amplification provided by medical-grade hearing aids like Eargo can provide some relief by "masking" the effect of tinnitus by amplifying speech and environmental sounds. Tinnitus is commonly perceived as ringing, hissing, buzzing, clicking or roaring in the ears. The description varies from person to person. Eargo does not offer any assurance that our hearing aid will provide relief from tinnitus.
Q: Do you have to use the smartphone app to use Eargo hearing aids?
A: No. Eargo hearing aids come pre-set with 4 listening programs and function extremely well for the vast majority of users right out of the box. If you want to use the Eargo app and need help with it, the Eargo support team is very patient and can guide you through using the app.
Q: Can these be worn 24/7 and in water
A: Eargo hearing aids are designed to be worn about 16-18 hours a day and need to be recharged each evening. You do not want to submerge them in water or they will be ruined. They can be worn while exercising or out in the rain, but they cannot be saturated or submerged.
Q: What adjustments or personalization can Eargo’s support team make to the hearing aids?
A: Eargo’s team of licensed hearing professionals are able to personalize the hearing devices on behalf of an Eargo user to customize the sound quality, alter device performance in noise and manage the programs. They can customize the number, order, and type of programs and help mitigate an issue like feedback (or whistling), should it occur. This is done remotely by using the Eargo app and Bluetooth connection in the charger. It's very easy to do.
Q: My hearing loss is worse in one ear. Can I program these to have the left ear louder than the right?
A: Each ear can be adjusted Separately or together.
A: Good question. Eargo hearing aids are designed with patented "Flexis" that come in different sizes and styles. Their design allows the ear canal to remain "open" so that certain sounds a person can hear well will pass through naturally and the Eargo design does NOT give the wearer a plugged feeling like traditional hard completely in-the-canal hearing aids.
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