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CrowinAtlanta Posted
I will update my review once I use the product but this is first impressions. 05/11/26 - I ordered this item on May 2. Was supposed to be delivered May 6. Finally arrived May 8. I opened the package right before leaving for a weekend trip but didn’t look at it too closely. Just felt the weight. It’s pretty heavy. Also, I read other reviews about scratches or scuffs (shouldn’t have any since it’s a “brand new” product) so was curious to see mine. Looking at it in more detail this Monday (May 11) morning and mine does not look “brand new” either. Smudges on the display window as it didn’t come with any protective plastic/covering on it like many new products do AND it’s at 0% so I wasn’t able to test if it would even charge my phone. Going to plug it in at 8:30am to see how long it takes to charge to 100%. Will update that time later when it’s fully charged. So far… disappointed.
Posted
Hi CrowinAtlanta, we're sorry to hear about your experience with the power bank. The smudges on the display window are not acceptable for a new product. Please visit https://support.energizerpowerpacks.com/ - our team will help you with a replacement. Regarding the initial 0% charge, this is normal for new batteries - they need to be fully charged before first use.
DanielS Posted
Excellent purchase for the price. Easy to charge, strong magnetic so I have zero worries about it falling off my phone. Holds plenty of juice to keep my devices charged when we are out and about. Highly recommend!
Jespin Posted
Charges my Google Pixel 9 once from 0% to 100%. For the past mo. Has worked great but recently noticed the internal battery was beginning to bulge and it actually popped the housing a few days ago. I have still used as it is still charging my phone and I can't charge with USB due to issues with my phone port. But actively looking for a replacement charger
Posted
Thank you for sharing your feedback, Jespin. We're sorry to hear about the bulging issue with your power bank — this is not something we want any customer to experience. For your safety, please stop using the unit as soon as possible. We'd like to arrange a replacement or refund for you. Please reach out to our customer support team directly with your order details so we can resolve this for you promptly.
EzequielH Posted
I like it a lot, it’s lightweight and helps me when my phone runs out of battery, it charges quickly.
EstherG Posted
After trying other rechargeable batteries, this is one of the purchases I don't regret. It charges up to 3 times, or maybe even more because I never let it run completely flat. My iPhone 14 charges without any issues when fully charged. I recommend this purchase
Muppalla Posted
It’s charging faster but I feel it is little bulky for small phones like iPhone pros to attach and carry it in a pocket.
JamesB Posted
Very efficient and handy at my job to remain charged all night
MarisolR Posted
Changing speed, portability, overall performance product
JimmyDucht Posted
The size is perfect, not too bulky and the wheith doest is not a problem. The magsafe is strong, is fast charging. its get warm if you are using your cellphone but nothing extreme, you can charge your airpods too and that's great and very useful. the indicators of charge could be better with a digital screen beacause just a lights indicators are vintage to me.
Nate11 Posted
For $20 this charger lasts for a long time does not take long to charge up. had to go to a concert and knew I was gonna use a lot of my battery on my phone. I hooked it to this port of a charger when I got on 70% and before I left my phone was on 100 best portable charger.
PChan Posted
Pretty handy, travel friendly battery pack. I can charge two phones in between recharging this unit. Train, plane or in office it works well. Go through TSA without issues. If you need fast charging you should connect to the USB C. Be mindful changing ports, it need about a minute in-between to reassign a different port to a different job. If you are too fast you maybe disappointed that it has not charged your devise at the end of the day.
PUSHKARK Posted
I couldn’t be happier with this Energizer power bank! With 10,000 mAh, it packs plenty of power to get me through long workdays, travel, and outdoor trips without stressing about a dead battery. What really sets this power bank apart is its versatility. Having 3 ports alongside 15W Qi wireless charging means I can charge multiple devices at once. The 20W USB-C Power Delivery (PD) charges my phone ridiculously fast—I can easily gain a massive boost in just 30 minutes. When I don’t feel like messing with cables, I just set my phone on top for quick wireless charging. The build quality feels solid and premium, as you’d expect from Energizer, yet it’s still lightweight and compact enough to comfortably slide into a backpack or pocket. If you're looking for a dependable, high-speed portable charger that handles both wired fast-charging and wireless convenience flawlessly, this is definitely worth every penny. Highly recommended!
TylerS Posted
[Employee of bestbuy] Quick charge long lasting and perfect for on the go
TaniaG Posted
This has been great! I have taken it with me on several trips. Even on the long plane ride. It was a peace of mind to have knowing that if my phone battery died, I had this back up. My husband has borrowed it as well. Might buy these as Christmas gifts!!
Posted
Hi TaniaG,
We’re thrilled to hear the power bank has been such a reliable travel companion for you! It’s great that it provided peace of mind on long flights and even worked well for sharing. Buying these as Christmas gifts sounds like a fantastic idea—practical and thoughtful!
--Energizer PowerPacks Service Team
ErinM Posted
This portable power bank has made being on the go so much easier. It’s easy to store when not using it and the magnetic wireless charging feature saves me the hassle of buying more cords. Would definitely recommend!
LongtimeBestbuyCustomer Posted
I think it is small,and able to charge using a power cable or mag safe!In case of an emergency,you can charge most cellphone multiple times off one charge.It is small enough to put in your pocket without taking up alot of space.
Posted
Hi LongtimeBestbuyCustomer,
Thanks for the great feedback! We're glad to hear the compact size and dual charging options—MagSafe and cable—are working well for you. It’s designed to be a reliable backup in emergencies and easy to carry wherever you go.
If you ever need tips to maximize its performance or care, feel free to reach out!
--Energizer PowerPacks Service Team
taz344 Posted
it works great! It charges quick and is light weight!
TRISTAM Posted
Charges pretty quick if using good charger. Last long enough to fully charge battery on phone, other c type charge items if not using while attempting to charge ( can still fully charge if using item but not heavily at time). Durable, I've dropped mine so many times and it's held up strong. I do not have a phone with a magnet in the back, but it sticks to my boyfriends iPhone no problem so magnet charge option is good also.
Kiersten Posted
[Employee of bestbuy] keeps phone charging and not too heavy! sticks on phone well!
JaredL Posted
Does the job really well. I really like that the usb-c is both an input for charging the bank and an output for charging usb-c devices. On a full charge, it can fully restore an iphone battery, or bring an iPad up to 50%