Customer Ratings & Reviews

I researched several smart toilets and choose this one. I won't look back it has all the features I wanted and needed. Stylish and clean. Good delivery and fast answering of questions.

was installed today. so far great.

When we received our toilet it had been damaged by the carrier. We contacted Eplo, and they shipped us another unit within a couple of days. It does everything it is claimed to do, we are very impressed.

Attractive design with great features.

It is an amazing product. Everything hands free. Wonderful

Beautiful toilet. Keep in mind that some of the fittings are metric and an adapter is needed. Customer service was great and sent one immediately.Great toilet and great customer service!!

Just what we need

Toilet installed, very fast, the seller explained very carefully, the details are also adjusted very well, the glaze is very smooth, and then live in the new home and then use it, looks very technological.

This company have very good products and good service.I have problem with the remote control.He just send me the new one.Total recommended for the best service.

just installed yesterday. so far the toilet is very nice. we love the features on it.a few things i don't like. you need to have very skinny arms to put the wings nuts on the closet bolts they have to be done from the back. my wife was the only one that could get her arms behind it. also it has 2 water lines for the toilet one is a 1/2 line the other is a 3/4 line and it is not easy to move around. my water line came out the wall at the edge of the toilet with no way to turn the new valve to hook water to it. i had to move the water line about 6in over. the valve that is included did not fit what i had. when i moved the line i found a shark bite that worked which made that part easy. the plug comes out the right side of the toilet if you are looking at it so keep that in mind when installing a outlet. other than that if you are not handy it might be a little hard to install.

We had stayed at a friend's house who had bidets in each of their bathrooms. We fell in love with the convenience and clean feeling after using them. Who wouldn't want to have their backside washed after a nature call followed by a warm gentle air dry? I started doing research on the endless different types and brands. I settled on this brand because the ratings were favorable, decent price, we liked the look of it and the many yet simple functions. One feature we wanted was the user 1 and user 2 settings. Two people can program the remote for their individual needs. We were so pleased with the first bidet we ordered another for the second bathroom. We've had both for about one year and are very pleased with the function and they haven't given us any issues. One of the bidet arrived with an odd fitting for the water hook up. I assume the valve may have been for an European model. I contacted customer service and they were outstanding. They immediately sent me the part I needed which arrived in lightening time considering it came from overseas. Customer service continued to follow up and ensured that I was satisfied. Between how well the bidet performs coupled with the outstanding customer service they earned a five-star rating, in my opinion.

Turns out toilet was not defective. But there was confusion because we didn't know that the cracks were by design. I suggested that the documentation be updated to let people know that. The customer service has been excellent

This wired toilet is really an eye opener.

I purchased two of these products. First ne works perfectly, but second one was minor issue (can't code remote). I contacted manufacturer and they respond fast as they can, and they sent me a new remote and guided me to how to pair. The customer service was great, and the product was easy to install, comfort, and value for money that I paid for. I strongly recommend this product.

Installation was problematic because the included t valve isn't made for the US. I used pipe dope to seal it and it worked. Be prepared to adapt your supply line. Not difficult just not standard as this toilet has different requirements.We have very good water pressure which translates to strong flushing. There's no water tank. It's a combination swirl and cyphon flush that works really good, but uses very little water. However, because it uses your full water pressure and turns it off abruptly a water arrestor is a good idea.The toilet functions as advertised and meets or exceeds expectations. We decided on this version because of the tap to open instead of auto open because we have a young child. It works but annoying to double tap or long tap to pee which I do the most. In the middle of the night it's more than a want to do but I'm getting used to it. The fan could be stronger.Although I'm critical on a few areas this is still a 5 star review. Definitely a game changer and well worth the money spent.