Customer Ratings & Reviews

The Epson EcoTank 8500 is a game-changer in the world of printing. After using it for a while, I'm thoroughly impressed with its performance and cost-saving features. The EcoTank system eliminates the hassle of constantly replacing ink cartridges, offering a budget-friendly alternative that doesn't compromise on quality. The prints it produces are consistently sharp and vibrant, whether it's text documents or colorful graphics. Setup was a breeze, and the intuitive interface makes it easy to operate, even for tech novices like myself. Plus, its wireless connectivity options add to the convenience, allowing for seamless printing from various devices. Overall, if you're looking for a reliable printer that delivers great results while saving you money in the long run, the Epson EcoTank 8500 is definitely worth considering.

I love my new printer. The printing has vibrant colors. It has never jammed with my cardstock paper. It is easy to setup and easy to use. I can print from any of the computers in the house and my phone as well. Of course the EcoTank is amazing. My previous Epson was an EcoTank as well, so I was already spoiled with that aspect of it. (My other Epson still works great, it just doesn't like cardstock). I've been making bookmarks and greeting cards. (That's what you can see in the picture.)

Everything we needed in a printer. professional prints, great app support. Easy to setup and use. Light years ahead of cartridge printers. merely sips ink. and easy to refill. highly recommend for both every day home use and intermediate semi-pro photographer. 10 out of 10 for the price point.

I am using this printer for my home business. It prints high quality on glossy photo paper. But when you print something that has a lot of detail on photo paper, make sure that the quality is set to "Glossy Photo Paper" so that way it will print on the "Best" setting automatically. Beware though when it comes to printing large solid colors for backgrounds on an image or something similar, the ink will appear a little patchy, uneven, and have tiny black dots. Also, the ink DOES LAST as advertised. I have printed about 50 colored pages and the ink has not moved. The printer is expensive but it does go on sale unexpectedly. I purchased mine near Black Friday and got it for around $500 out the door. Overall, I am very happy with this printer.

I've had the chance to use the scan, print and photo print functions over the past five weeks and I am very satisfied with this device. The print quality is excellent. The software compatibility is seamless. I should have acquired this printer months ago. The sole con is the price. I upgraded from a Canon TS8320.

This is the best printer we have ever had. The color is so vibrant. We had a top of the line printer that had been discontinued and it died so we replaced it with this one and the vibrancy is levels higher with this one! I’d buy it again any day of the week! Easy to use, goes easy on the ink even when you’re goin hard.

I am a professional photographer and I wanted a printer that uses ink tanks. I print up several 4x6 and 8x10 when I do jobs and this printer exceeded my expectations! The colors are vibrant and clear. I highly recommend this printer!

Great printer! Was looking for a printer that would print nice color prints and save money on ink. I was a bit concerned about the color quality as I have an epson et-2800 and it really is best for black and whites. I print a lot and the ink lasted me over 2 months before I needed to order more. Would highly recommend this printer :)

A remarkable printer. Beautiful printing. You do, however, have to go online for complete setup as the enclosed startup sheet doesn't begin to describe the printer's capabilities as they far exceed what's advertised.

One of the best all in one printers I’ve ever used. I enjoy the quick link that it has to set up with your phone and the fact that I could print out multiple sizes of paper, envelopes, and pictures.

First of all, the colored prints are excellent for an inkjet printer, especially on glossy paper. Calibration was tricky, because none of lines looked the examples, so I just had to pick the closet option. I don't see any issues when things print, so I guess I did it correctly. Selecting cardstock 1 or 2 (for 0.61 to 1.3 mm thickness) requires use of the rear paper feeder slot, which can be a tedious process to set-up and requires easy access to the rear of the printer. That's just not an option for me, as my printer station is located in a corner against the wall. The thickest cardstock I will ever use is 0.1 to 0.2 mm thick, so I just select "matte presentation paper" and feed one sheet at a time through the vertical rear paper feeder, which works fine.

I love this printer. The color is vibrant easy to operation

Best printer I ever own. Fast, compact, ink saver. Money save for my small business

Printer worked great but print head clogged easily and had to return

I've had this printer for 2 weeks now and it's the easiest printer I've ever set up, hands down. I chose to initially set it up on my phone, and later one PC. Phone setup took about 20 minutes, this includes adding the ink and firmware/software updates. The printer comes with a full set of ink!! I was most excited about that. Printing photos off my phone is simple using the app. All I have to do is make sure that there's paper in the printer. The photos come out amazing just on standard quality. Photos do not take a crazy amount of ink either, which is nice. I can even print using the network on computers that I haven't set up printer software on yet- which is super nice. All features work and work well. The included scanner app is easy to navigate and works perfectly. It even scans to PDF, something that my last printer could not seem to do. The scanner has gotten a lot of use in the last 2 days and I have yet to end up with a document that doesn't look good. I love the touch screen. I can move it so I can see the screen, a nice touch. It has all the settings that I could want available. I like that I can copy and scan from there if I want to. There's even a button to close the output tray. When I print from a USB, I can use picture layouts to make collages, so I don't have to waste photo paper. Overall, this is a great printer. I haven't experienced any tech issues or bugs so far in my heavy use of it. Setup, use, everything has been very smooth and easy. Also-- paperjam free so far! This is a review for the Epson EcoTank Photo ET-8500 Wireless Printer that I received free of charge to do a beta test and review.

Impressive printer right out of the box. It has a sleek design and for how big it is, it is still compact. The start up instructions are labeled start here which was a nice surprise and made it very easy to set up. Once I turned on the printer the LCD screen gave me a QR code I could scan on my phone and it directed me to the app I downloaded and I could immediately start the setup process from my phone! There was no computer needed to set it up. It does come with the setup disc and usb connector cable if the computer needed to have it installed which is nice to have, I have backed it up since first install and it was just as easy. But the convenience of setting it up on the phone was huge for me. Filling the tank for the first time was a lot easier than I anticipated. I didn’t have any leaks or spills but it does warn of possible spills. Once it’s all setup this machine is amazing. Hands down the easiest and most advanced printer I have used. I am a big crafter and have a home office and this keeps up, and prints in amazing quality. The ink doesn’t bleed through and the photos are pristine and dry. I love that it has a cd/dvd print option too because I have talked about labeling all our old home videos so this will be a lot of fun. The paper tray cassettes hold a decent amount of paper and even has a cassette for photo paper. I have been using this for a couple weeks and I haven’t had one paper jam or misprint. All the functions have worked seamlessly the entire time. All the scans and copies come out perfect. There isn’t one flaw I ran into with this whole machine. The output tray is even automatic. This all in one printer outshines every other machine I’ve had hands down. This is a review for the Epson EcoTank Photo ET-8550 Wireless Printer that I received free of charge to do a beta test and review.

I purchased the larger version of this printer ( ET-8550) when it was first introduced in the Summer of 2021. I was searching for a photo-quality printer that used large cost-effective ink tanks. I liked the Canon Megatank printers, but they did not make a competitively-priced printer with 6-colors. After 18 months of use, this printer has been excellent. Only needed to clean the heads once or twice. It has been left unused for a month and still works when needed. Picture quality is very close to printers with 8-12 colors. The ink is reasonably priced and available in most office supply stores. The print speed is pretty good on standard print mode but slows on high-quality mode. Very little visual difference on small prints of 5" x 7" or less. The software is not bad once you get used to the options. Cellphone printing and controls are excellent. Setup using a cellphone is very intuitive. Not sure why some report difficulties with software or cellphone setup. Paper handling is good, but not perfect. The tray for (#2) is a little flimsy and can be inserted too far into the printer by accident (easily realigned). The printer is limited to pre-cut paper only. Roll paper stock is not supported. The unit has easy service to refill ink and replace the maintenance box. The footprint is compact for the size of the printer. It is quiet, with the usual inkjet printer pump and click sounds. If stored for a long period of time between prints, requires a longer head-cleaning process. The time for cleaning is reasonable. The printer is capable of printing on plain paper for business use as well as high-quality photo paper. The scanner works well but is one sheet at a time. The control display is the size of a standard cellphone and can be flipped up for easy viewing. default paper size and quality can be saved in the settings. The printing software has several options for layouts and a preview picture selection grid that has variable sizing of the individual images and of the picture grid up to the full size of your computer. This makes a large batch printing job simple and easily managed. The software can print from NEF RAW files. I am not sure if this is because I have NEF Codec loaded on my computer, even if so, the software can print from NEF using the Codec. My overall review of this printer is that it is an excellent printer for photo hobbyists. If I am selling prints, I would probably suggest a professional-level printer with archival inks or pigment inks.

The best printer I have ever had so far!! I was pretty excited by some of the features this printer has. I think the best feature is the ecotank where all the ink goes. It was a very easy and simple process by placing the ink bottles into the correct location and watching/hearing it fill the tank up. This was my first time replacing the ink this way so it was actually a bit fun compared to the traditional snapping in the ink cartridges into place. I really like that you can see how much ink you have left instead of a notification out of nowhere saying you need to replace the ink. Another feature that was a nice surprise was the tray that comes out automatically that holds the printed papers when you print. With my old printers, sometimes the tray would get caught while trying to pull it out or push it back in. With this printer, it conveniently comes out when you print and then you push a button on the touchscreen to make it go back. The touchscreen is wide enough to see the font clearly and didnt give me any issues with the touch sensitivity. With the initial setup, it was really easy! I read the paper instructions that came in the box and followed the prompts on the touchscreen. Setting up the wifi to the printer was simple as well. I could either set it up straight from the printer or through the mobile app. I downloaded the mobile app and followed the instructions there. It located the printer and done! I completed the set up and was able to start printing right away. The prints were clear to read with no smudges! If I had to find any fault with the printer tho, it would be the mobile app portion. I had some difficulty locating the printer because it wanted me to get permission to share my location through the app. I also had to use the same wifi I do with the phone (I tried to have the printer on a guest wifi account) so it couldnt locate the printer until I changed it to the same one. Those were the only two extremely minor issues I came across, but overall, I am really impressed and satisfied with this printer!! This is a review for the Epson Ecotank Photo ET-8500 Wireless Printer that I received free of charge to do a beta test and review.

The box was heavier than I expected. I’ve read reviews about flimsy paper trays, flimsy other things. I wouldn’t say that setup was a snap, but any extra time spent is so worth it for the quality it produces - setup is only one time. It came packaged very well. Lot’s of blue tape holding stuff together to remove, but each piece of tape had a handle, so it was easy. It took a few minutes to load the ink, but that’s the beauty of this machine - no expensive cartridges that seem to dry out too fast, not produce many prints, and end up in landfill. Filling was easy, fun to hear the ink glug glug into the tanks. The touchscreen was great, leading you through the whole setup. I didn’t use the App because our internet was down today - but unlike other computer products, it was easy to set up manually because of the touchscreen. I decided to do print alignment, easy to follow, though it took a while - and so worth it for the end result. The MacOS software behaved well. I wouldn’t call the paper trays flimsy. They don’t have the heft of my old laser printer trays, but materials science has come a long ways over the years. It did take a few tries to understand where tray #1 gets inserted though. But once I got it, it was easy. It took a while to find where to select tray #1 in the print menu, just a first time issue. But it would be better if selecting the tray was at the top menu instead of down two levels. There was no paper in tray #2, and paper in tray #1. It should have selected automatically. I finally let go of my expensive in its day Epson R2400, that produced amazing quality prints using nine ink cartridges and supported 13x19 inch paper. Amazingly the printer driver on my new MacBook Air M2 still worked. But the machine indicated yellow was empty, and after inserting a new cartridge, it still wouldn’t work. The software indicated all inks were empty. It was time to move on. My first few prints on the 8500 were surprisingly good. I wish I could print side-by-side comparisons to the old printer. With the Eco-Tank, printing on demand was suddenly less expensive than online services, especially when you include shipping and handling costs. I’m fine paying more for a printer up front - I disliked the ongoing cost of those cartridges. When I use quality paper on this machine, I get professional results.

This printer replaced a current black & white Epson EcoTank printer that I had. This printer is smaller than my previous model and has a much more detailed LCD screen. I had tried out a laser printer from another manufacturer that had a much smaller LCD screen that did not display much info (generic codes instead of actual error messages), so it is nice to have a nice size screen to get info from the printer. The setup was very simple using the Epson Smart Panel app installed on my phone. After setting up the printer, I was able to successfully print from all of my devices (Android Phone, Windows 10 laptop, and Ubuntu Linux desktop). The printer also has auto-duplex printing so that you can do double sided print. I love having the duplex printing since it saves on paper. The print and scanning quality looks great. I have not had any issues with this printer since I have been using it and would definitely suggest it to anyone looking for an inkjet printer with scanning capabilities. This is a review for the Epson EcoTank Photo ET-8500 Wireless Printer that I received free of charge to do a beta test and review.