See more imagesHighly rated by customers for:
Bobby Posted
This communication outlines critical issues observed with the recently acquired Guidry permanent outdoor lighting E 22, 100-foot system. Our procurement of four units, totaling 400 feet, was entirely predicated on Best Buy's official website stating the system's capacity to interconnect up to nine 100-foot strips under a single controller, offering a 900-foot aggregate coverage. This distinct feature was paramount for our project, promising a comprehensive, centrally managed lighting solution ideal for our 325-foot roofline and ensuring both operational simplicity and aesthetic coherence. However, subsequent unboxing and meticulous examination of the product's components have revealed a profound deviation from these advertised specifications. The physical design and connectivity limitations unequivocally demonstrate that a single controller cannot support the previously understood 900-foot span. This directly contradicts the information that formed the basis of our purchasing decision. The repercussions for our intended application are considerable. Rather than a unified control system, we are now compelled to deploy and manage multiple independent controllers, which introduces unforeseen complexities, compromises the original streamlined project design, and impacts aesthetic consistency. This significant discrepancy between the product's advertised capabilities and its actual functionality represents a fundamental misrepresentation, leading to substantial dissatisfaction and requiring a significant reconsideration of our installation strategy. Regards, Bobby
Posted
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
<img src="https://s3.amazonaws.com/stratos-logos/logos/eufy.png" alt="eufy" title="eufy" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
chris0121 Posted
Absolutely love how it makes my house look, the lights are bright and easy to install.
DavidT Posted
Very nice light show and App is very user friendly.
Cory Posted
Easy install. I like the lights but I wish some of the colors were deeper such as the Blue and Red. The programming a little confusing but after reading directions helped.
GREASEFIRE Posted
These are awesome, easy to install since they already have the screw holes, no bracket needed like some other ones i saw.
GirasolM Posted
Excellent lights, they look perfect in my house. The distribution between the lamps is adequate and they are sturdy.
JosemV Posted
Really great product,they are very good material..
AddeliB Posted
great value for what you get and super easy to install.
Rafiki Posted
Easy to put up, never have to take down, remote works great
Rexnene Posted
I ended up returning this product because it didn’t have enough reviews for me to feel confident about it. I chose to get the Govee RGBIC lights instead. Can’t say much about the performance since I didn’t use it, but I decided to go with something more reliable.