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eufy - Refurbished Excellent - Robot Vacuum 11S MAX, Super Thin, Powerful Suction, Quiet, Self-Charging Robotic Vacuum Cleaner - Black

Model: T2126111-F
SKU: 10939237
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About this product

eufy Like-New Robot Vacuum 11S MAX, Super Thin, Powerful Suction, Quiet, Self-Charging Robotic Vacuum Cleaner(Renewed)

Features
  • Compact and Quiet Operation

    With a slim 2.85" profile, the eufy robot vacuum operates quietly, offering a comprehensive clean without causing a disturbance, making it perfect for use at any hour.

  • Extended Cleaning Performance

    Capable of running up to 100 minutes on hardwood floors, the eufy vacuum robot provides powerful, consistent suction for a thorough clean at a noise level similar to a microwave.

  • Adaptive Suction Power for Different Surfaces

    BoostIQ Technology adjusts suction within 1.5s for optimal cleaning on any surface.

  • Superior Protection and Efficiency

    The eufy robot vacuum comes with an anti-scratch tempered glass-top cover, infrared-sensor for evading obstacles, and drop-sensing tech, ensuring a safe, efficient clean while self-recharging to stay ready.

See all features
Specifications
  • Cleaning Path Width
    6.3 inches
    Vacuum Type
    Robotic
    Bin Capacity
    0.26 gallons
    Product Weight
    8.36 pounds
    Bagless
    No
    Compatible Floor Type
    All floors
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Reviews

Rating 4.6 out of 5 stars with 5 reviews

5 star rating. 4 reviews3 star rating. 1 review
80% would recommend to a friend

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    Great basic vac.

    Great basic robovac. Can be used completely without a computer or phone. Everything done with provided remote.

    Posted by GilG

  • Rated 5 out of 5 stars

    Love! Love! Love!

    I love my eufy! She’s quiet, she works hard, and I am SO happy to have found her!!!

    Posted by JOHNNYO

  • Rated 5 out of 5 stars

    THE ELECTRONIC HELPER

    I once told my mother why did she buy that EUFY wireless vacuum. I told her that they suck and that they don't work. But then when it left my room very clean i honestly regret saying that because it sure work really Good.

    Posted by DanielC

  • Rated 3 out of 5 stars

    Sometimes it dies quickly.

    It’s ok. I feel like it malfunctions too often which makes me wonder about the pricey ones.

    Posted by MikeL

  • Rated 5 out of 5 stars

    Excellent refurb Eufy Robit Vacuum.

    Excellent condition. Works great. Love this Eufy robot vacuum.

    Posted by REDS

  • Customer reviews from eufylife.com

    Syndicated rating, 4.470588 out of 5 stars with 17 reviews on eufylife.com.

    See all eufylife.com reviews

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eufy - Refurbished Excellent - Robot Vacuum 11S MAX, Super Thin, Powerful Suction, Quiet, Self-Charging Robotic Vacuum Cleaner - Black
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eufy Like-New Robot Vacuum 11S MAX, Super Thin, Powerful Suction, Quiet, Self-Charging Robotic Vacuum Cleaner(Renewed)

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Pros for eufy - Refurbished Excellent - Robot Vacuum 11S MAX, Super Thin, Powerful Suction, Quiet, Self-Charging Robotic Vacuum Cleaner - Black
There were no pros for this productCleaning Performance, Ease of use, Mapping, Noise LevelCleaning Performance, Noise Level, Ease of use, Mapping, NavigationThere were no pros for this product
Cons for eufy - Refurbished Excellent - Robot Vacuum 11S MAX, Super Thin, Powerful Suction, Quiet, Self-Charging Robotic Vacuum Cleaner - Black
There were no cons for this productConnectivity, Navigation, Battery Life, App, Obstacle AvoidanceConnectivityThere were no cons for this product

Specs

Questions & Answers
  • Ok eufy team I got the remote with no Lcd display ,what do i do now. I would call but have no number.

    The eufy RoboVac 11S MAX remote is supposed to have no LCD display. That is normal for this model — it uses a simple infrared (IR) remote with basic directional and function buttons only. No screen is included by design.  To use the remote, the buttons typically include: • Power / Auto cleaning • Spot cleaning • Edge cleaning • Directional arrows • Return to dock  If you still need support or believe something is wrong, contact eufy directly: • Email: support@eufy.com • Support page: https://www.eufy.com/pages/support • Phone (US): 1-800-988-7973 (check their site to confirm current hours) Since it's a refurbished unit, if any accessories appear incorrect or missing, eufy support can verify what should be included and arrange a replacement if needed.

    Answered by Eufy Team
    Eufy Team response
  • I got the wrong remote. What do I do.

    1. Return/exchange in-store with your receipt 2. Online at bestbuy.com → Orders → Return or Replace 3. Call Best Buy: 1-888-237-8289 Act quickly to stay within the 15-day refurbished return window. If Best Buy can't help, contact eufy at 1-800-988-7973 or support@eufy.com.

    Answered by Eufy Team
    Eufy Team response
  • The manual shows two different remotes.

    That’s normal for the eufy 11S MAX. The manual often covers multiple models in the same series (e.g., 11S, 11S MAX, 15C, 30C), so it shows diagrams for both an LCD remote and a simpler button-only remote. Your specific 11S MAX should come with the black oval LCD remote (the one with a screen showing battery and time). The other remote shown in the manual is for a different model variant and is not included with yours. If you received the correct LCD remote, your unit is complete.

    Answered by Eufy Team
    Eufy Team response
  • Just got this , remote not working

    Sorry to hear that. Since it's a refurbished unit, here are the most likely fixes: Check the batteries: Ensure the plastic battery pull-tab was removed. If it was, try replacing the batteries with fresh AAA batteries, as refurbished units often ship with dead batteries. Use the app as a workaround: You can download the eufy Clean app on your phone, connect the vacuum to Wi-Fi, and control it (start, stop, direction) directly from your phone while you sort out the remote. Get a replacement: If new batteries don't work, the remote is likely defective. Because it is a "Refurbished Excellent" unit, it is covered by a warranty. You can reach out to us via support@eufy.com or call us at +1 (800) 994-3056. Our customer service team is always ready to help you.

    Answered by Eufy Team
    Eufy Team response
  • Just got this it came with a remount that doesn’t work.

    Sorry to hear that. The "remount" likely refers to the charging base or a mounting part. Check these first: Is the charging base properly aligned and sitting flat? Is the charging contact clean and free of packaging tape? If the base is physically broken or missing parts, you can reach out to us via support@eufy.com or call us at +1 (800) 994-3056. Our customer service team is always ready to help you.

    Answered by Eufy Team
    Eufy Team response
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