Customer Ratings & Reviews

This thing is amazing honestly We've used Deebot (ecovacs) for YEARS and they have to be replaced yearly because they stop working one way or another. The mapping on the Eufy is superior by far. It actually avoids large obstacles like chairs, dust bunnies, and poop. A win for me, finally! The water is constantly clean, it DEEP CLEANS the tile floor (I was shocked emptying the dirty tank after mopping three times a week before we got it) and it's actually QUIET. It's superior by far

I'm blown away by the Eufy S1 Pro. After testing (and returning) several high-end robot vacuums within 30 days due to leaks and half-baked automation, this one is the real deal. It's genuinely fully automatic—it fills its own water, empties dirty water, and disposes of dust without me lifting a finger. The cleaning solution even mixes itself automatically, and refills are surprisingly inexpensive. The mopping is in a league of its own. Not only does it scrub floors beautifully, but it cleans the mop pad as it goes, returning every 200 sq ft (I adjusted from the 400 sq ft default) to wash itself. No more spreading dirty water around! Out of the box, it was a bit shy about squeezing into tight spaces due to the conservative height adjustment setting, but once I disabled that, it confidently glides under my sofas, reaches all the way under kitchen cabinet edges, and—most impressively—tackles the space under our bed. We have half carpet and half hardwood under there with months (let's be honest, years) of accumulated dust that was impossible to reach manually. The S1 Pro devoured every speck, and now that area looks like we just moved into a new house. The navigation is clever and smart, methodically covering every inch. Yes, the dust bin emptying is a bit loud, but the app lets you schedule it outside "do not disturb" hours, so it's a non-issue. After dealing with overpriced disappointments, the S1 Pro delivers true automation with flawless execution. This isn't just a robot vacuum—it's a housekeeper in a disc. Hands down, the best investment I've made for my home in 2025. Don't waste your money on anything else. Plus you can also control it with the app even away from house.

We have a large area (1400sq ft of just tile surface) and 4 dogs so this thing takes a beating. Mopping is definently better then the vacuum feature on this guy. If you only need vacuuming I'd stick with a Roborock... This review is after 2 months of ownership. Pictures were taken after 1 mopping cycle to show how much clean up there is. (only takes maybe 10min to cleanup) I purchased this vacuum because of its mopping ability, specifically it's self cleaning and roller mop. It does work good but there's some things I dont see reviewed alot. -You have to clean out dirty water tank screen/filter after every mop if you have large area or animals. -The mop will leave streaks still even though it has the roller, which I was hoping to avoid it doing. -The roller mop is much bigger then the vacuum suction area so it relies on the little arms to bring dirt in, I think this causes dirt to be missed by the vacuum but then hit by the mop and after awhile causes the streaking and dirty mop filter. -the vacuum filter seems smaller then my roborock and needs more frequent cleaning. -vacuum roller does tangle with hair but is easy to clean up -mapping and APP seem are good and can create different schedules to mop or vacuum on different days. -water refill and dirty water tank are easy to dump/refill and they have never smelled bad. -takes all day to complete a vacuum/mop of our sized area 430am to 4pm long review but hoped to show some things that youtube doesn't. I think most of the dirt issues would've been fixed if the vacuum was bigger. but my wife still loves it and it we don't regret buying it.

This item is actually amazing. Incredibly intuitive, does great work cleaning our floors, and doesn’t get caught or stuck like other Robo mops. If you have LVP and a relatively open floor plan, and you can afford this product, it’s by far the best one out there. Great app and user interface that allows for troubleshooting and maintenance ongoing. Very happy with the product. Haven’t had any issues, but bought with TotalTech given the price point.

I don’t usually write reviews, but I’m doing this one for the Best Buy $400 gift cards—lol. Jokes aside, the Eufy S1 Pro checked all the boxes for me. It does a great job sweeping and mopping, especially the mopping. That said, it started dripping water a few weeks after a couple of uses. It’s easy to maintain, and the navigation system is phenomenal.

I've been using the Eufy S1 Pro Omni for a while now, and it’s been a complete game-changer. The suction power is fantastic, leaving my floors perfectly clean after every use. The mapping technology is super efficient, ensuring that every corner of my apartment gets covered. It’s quiet, easy to operate, and the self-cleaning feature saves me a ton of time. Overall, this vacuum has exceeded my expectations, and I highly recommend it for anyone looking for a powerful and reliable cleaning solution.

We own two of these robotic cleaners and have been using them for about three months. While they have some useful cleaning features, there are a few significant drawbacks that make them less user-friendly than expected. One major issue is the high maintenance required. The robots need frequent cleaning, and the dirty water tray has to be washed about twice every three days, as it easily clogs with debris. This added upkeep feels counterproductive for a device that’s supposed to save time and effort. Another recurring problem is its inability to avoid wires reliably. Despite the manufacturer’s claims, the cleaner sometimes runs over cables and ends up tangled, making it challenging to leave the unit unattended. The app need a lot work. Additionally, the accessories for this unit are quite expensive, costing around $100 a month, which can add up quickly over time. In summary, while it performs decently when it's not tangled or clogged, the high maintenance, unreliable wire detection, and expensive accessories make it less practical than anticipated. It has potential with some adjustments, but as it stands, it’s hard to recommend fully.

The robot is amazing, vacuums very good and mops like a dream, app works perfect and has everything you need, that being said.. it would have been nice to have more options like pet areas and routines, also the mapping is excellent, top notch.

This vacuum has been working great! It is nice waking up to a freshly mopped floor each day. The AI did a great job of avoiding cords and kids toys. Not so great with the Christmas tree skirt but the boundary has worked since then. Overall very happy with the vacuum!

4 stars because of a LiDar problem after 2 weeks. They shipped me a new one but after they shipped it, there was an App update and mine started working again. Mine started working again, rather than taking a chance I shipped mine back. 5 Stars for the S1 Pro for what it does. Just a minor problem they fixed, I guess it happens sometimes. I got mine $500.00 Off.

Absolutely love it. I have 5 big shedding dogs and a toddler and my floors stay spotless!

Two months in... I wake up to nicely cleaned flooring. We have rugs and tile. It does a nice job and no streaking. It's not great on high pile rugs, but I don't mind doing them myself twice a week. All in all I would purchase it again. BTW I have 3 Doberman. I clean the tray daily after the mop has dried.

Only getting 2 stars cause their customer service is still giving me refund outside 30 days (eufy customer service). Replacement fluid is constantly out of stock. It will leave a puddle on my floor at least twice a month. Actual puddle not a drip here and there. At least once a month it will wash the mop for like 20mins causing water to leak everywhere around the base station.

We love it!! Such a game changer. The time I am saving and the energy that I am applying towards other things thanks to this little friend is priceless. I am purchasing a second one for my mom.

Works good but mine litrally broke down in like 15 days it gave me some error where clear water pump was damaged and not working company offered me replacement and they were ran out of same product so they can only repair it gladly my order was still in return period where i could just return it instead of using defective product

The Eufy S1 Pro is my sixth robot vacuum. It is also the best robot vacuum I have ever had. It is not perfect, but my gosh it is pretty darn close. The robot itself gives off race car vibes. It is less round and more square than similar vacuums allowing the S1’s brushes to better reach corners. It is slimmer with sensors located on the front of the robot instead of on top. It performs mopping and vacuuming well. It has good obstacle avoidance. The always clean mop is revolutionary. But the robot is only half of the equation; the other half you have a polished docking station that looks like a smart watercooler. The entire package looks good. Battery life on the robot was particularly good. So, for all the positive reasons above, I am wholeheartedly recommending S1 Pro. Unboxing: There is a lot in this packaging. In addition to the parts needed to get the vacuum running, there is a spare empty station bag, spare roller, spare side brushes, and a spare mop. Step one is removing the tape and assembling and placing the station. I chose to place the station in the kitchen / dining room area. My wife and I have a small child and a dog, and this is sticky floor central in our household. The empty station is multifaceted. You have the tray at the base of the station to aid in drying the roller. You have the bag that goes inside the station underneath one of the water tanks. You have the clean and dirty water tank. The entire station is very cool. The ozone process that sterilizes the water is a neat touch. The on-screen display is handy, and the top mounted buttons work well. Afraid your kids might push the buttons on the station? There is a child lock feature. Eufy utilizes a proprietary cleaning solution delivered through their cleaning solution tank that snaps into the empty station behind the water tank. The robot is a similar story. You must remove all tape. Inside the robot you have a filter. You have the main roller assembly. You have the mop roller. Snap on the side brushes. This vacuum charges in the rear so you must remember to put the robot in the station backwards. Experience: It was at this point that I had my first real snafu with the robot. There is a required firmware update out of the box. I got the vacuum hooked onto my network quickly with a strong signal, but I had some difficulty getting the firmware to update. Eventually I did push the update through, but I had to keep my phone screen and app on the entire time. So, if you are having difficulties with the mandatory firmware update process, I would suggest plugging your phone in and keeping the screen active during update. When you first start a run, the vacuum will map your floor plan. This process is quick. I must say this is some of the best mapping software I have seen on a robot vacuum. The maps were detailed enough that it made setting no-go zones easy in app. My first vacuuming run was a bit of a mixed bag. The vacuum performance was good. Obstacle avoidance was generally good, but at one point the primary roller got some of my wife’s hair wrapped around the end, and the entire robot shut down until I could remove said hair. At another point, the robot decided it wanted to climb up the side of my wife’s ramped desk leg at which point the robot shut down and gave me a warning that it was “off the ground.” Now, I am used to quirks with robot vacuums. As said above, this is not my first rodeo. I feel like you sort of learn the quirks and adapt your map as you go. I learned to not trust the vacuum around my wife’s desk. But since that initial run, I have run the vacuum several more times without issue. Either the vacuum or I have worked that out. The mopping process is really where this robot shines. And my toddler who enjoys throwing his sippy cups and squeezing his pouches put this robot to the test. I was honestly extremely impressed by how clean the floors were after mopping. If you tell the robot to clean a mix of carpeted and hard surface areas, the robot will pick up the mop to not make the carpeted areas wet. Once finished mopping, your auto empty station will spend four hours drying the mop to prevent odors from developing. I would suggest that you make sure every tank is properly seated in the auto empty station as my only other problem was that sometimes the auto empty station would say a tank was not properly seated or that the robot had disconnected. Conclusion: The point of a robot is to make the user’s life easier. I have always had some concerns about “set it and forget it” robot vacuums. In the past I had a robot close itself in a bathroom where it went in circles until the battery went out. Another robot made its way down the stairs. One somehow got vertically stuck on its side. These have been gadgets that are interesting, but I have never completely felt like I can just turn it on and walk away. The Eufy S1 Pro is the closest I have to that ideal. Obstacle avoidance works very well. I have some concerns about the roller obstruction and the effort to climb the desk. Perhaps a software update will fix that in the future. Since that night I have run the vacuum many times without issue. This is a polished device. It performs well. The auto empty station works well, but make sure everything is properly seated. The only other piece of advice I have is to make sure you keep stocked up on items like the proprietary cleaning solution. I know from experience that sometimes replacement parts for brushes, filters, and empty bags can become hard to find. Almost all of the parts are available through Eufy’s website as of the time of this review. I like this robot. It has been the best robot floor cleaner that I have used. I hope that future firmware updates further tweak and refine some of the performance issues I mentioned above. Easily recommended 5/5

The S1 Pro has a great design first it is a little smaller than other most allowing it to get into places that other robot vacuums have trouble with. The lidar system which is front mounted to reduce the overall height of the robot and works very well to map and guide the robot through your rooms. The 3D Matrix camera system works with the 220 degree lidar to give the best navigation and object avoidance that I have ever seen in a robot vacuum. In addition to the excellent vacuum it has a great mopping system which is a roller style self-cleaning mop. The S1 Pro has a hefty 4600 milliamp battery that lets it run 184 minutes in Quiet mode, 136 minutes in Standard mode, 128 minutes in Turbo mode, and 102 minutes in Max mode before recharge according to Eufy. The robot was able to mop and vacuum my 2000 sqft space in turbo mode without recharging or returning to the base to empty. The robot design is ingenious and functional. The lid is held on with magnets which hold it well but make it easy to remove, no clips or clamps to break. You remove it to get to the dust bin,open it to access the mesh pre-filter and a paper washable E11 rated filter to keep all the dirt in and allow clean air to be exhausted out. The Wi-Fi reset button and on/off power are also located here. Just for good measure there are several QR code links to download the Eufy clean app, a support contact number, videos and some instructions on the lid and top of the vacuum. The vacuum has two modes vacuum only and Vacuum + mop. The vacuum can auto detect carpet and raise the mop head or keep it down for mopable surfaces. You can set schedules by room or the entire mapped area. Vacuum strength, mode days and times can be set. This allows a very customizable schedule. The 3D Matrix object avoidance system that consists of a camera and structured light sensors along with the front 220° lidar for navigating and mapping your house the entire shiny black front cover acts as a bumper. This combination preforms flawlessly in my space, the robot navigate without bumping anything, was able to go over all cords and transition from hard tile to carpet without getting stuck. The mapping is done on the first run and it’s fast as well as accurate. The side mounted wall sensors keep it close to walls without hitting. The two side spinning brushes compensate for this. Eufy has set the distance a little further than I like but as the firmware is tweaked they should be able to get it a little closer. There is an all rubber roller brush that ensures a good vacuum is achieved. With the adjustable vacuum levels and allowing 1 or 2 passes in the settings you can get just the right vacuum to clean all your surfaces. If you want to know moping is active there is a light on the left which comes on when the mop is down. The robot holds 240 ml (about ½ pint) of clean water for mopping. It will refill if nessesary for big areas. The mop roller is easy to remove it is released by pushing a button on the left side of the roller; you lift it and then slide it off the axle. You will probably only do this when it needs to be replaced. The roller is auto cleaning while mopping and when it returns to the dock a full cleaning and drying with hot air is done. The mop with the included detergent was able to clean my floor well removing dirt even though the floor had been mopped regularly evidenced by the dirty water in the pickup tank! There is a removable mesh screen filter which will needs to be cleaned every so often. And the 220ml (a little less than ½ pint) dirty water tank can be removed an rinsed if nessary. Eufy includes a cleaning brush to clean the mesh filter. The Dock is looks great and works well. It houses the 3 liter clean water tank uniquely there is an ozone generating device which electrolyzes the tap water to produce ozone. The ozonated water helps sterilize the floor and the mop roller. There is a fill port on the left hand side instead of a removable top, I like this less parts to loose and you are less likely for water to spill out when carrying the tank. Under the water tank you is a door that houses the 2.5 L dust bag. Dirty water that is removed from the robot is pumped into the 2 L dirty water tank on the back of the dock. This reservoir has a lid that opens for the ease of cleaning. The S1 Pro comes with a 600ml detergent pack that is a consumable that is sold by Eufy. The detergent is used for cleaning the mop roller and injected into water filling the mop reservoir of the robot. This mixing is all automatic and takes the guesswork out of premixing detergent. The dock is equipped with a small color CD screen that shows the charging percentage along with the current status of the robot. There are three control buttons a home button a start/stop/pause button and a function button that allows you to switch easily between vacuum only or vacuum and mop mode. You can also press it for 3 seconds to start a mop wash and dry cycle (quick 3hr regular 4.5hr). The drain plate is removable for easy cleaning water drains from the dirty water tank through this tray down into the base where is sucked up into the dirty water tank. Hot air for drying the mop is directed from below. Eufy includes a few extras in the box: a spare paper filter, 2 Brushes and another 2.5 L dust bag. With these features the Eufy S1 pro is an excellent robot moping and vacuum device. It is fast and does an excellent job of cleaning all my flooring. This is the best cleaning robot mop and vacuum I have ever owned and is well worth the cost.

Well, if you want a five plus stars cleaning robot, lets talk the eufy S1 Pro Omni Wi-Fi Connected Robot Vacuum & Mop platform. This is a marvel of engineering, with self-cleaning paint roller like floor cleaning component that cuts a swath of floor almost a foot wide after every cleaning pass. First lets talk about setup, the unit is sizeable and was not easy to pull out of the box. The robot is packaged in its own separate box, with base station and associated tanks packaged as a nearly assembled unit. I pulled the top the protective plastic bag to coax the base station assembly out of the box. Of course, the unit setup and operation require use of a mobile app, I used the iOS variety. The app has a pleasant and rich interface and guides you through the setup once assembled. Assembly consisted of filling the clean water reservoir, taking a few spacers out of the robot, plugging in the base station, installing the eufy cleaning solution in the base station and docking the robot. After connecting to my Wi-Fi the setup was pretty seamless and as usual evolving functionality requires new software, thus a firmware update was applied. So let me tell you about my initial use case, we recently moved to a new house and are selling the existing home which had mostly laminate floors. We repainted the home and cleaned up fairly well, however some of the spackle dust was embedded on the floor. The eufy S1 Pro was up to the task, although in fairness I took advantage of the max suction, deep and times two cleaning features. Normal maintenance would require less aggressive settings and presumably save time and consumables. After mapping my room (rather quick I thought, as most robots have to traverse the entire floor) I set upon a cleaning. Reviewing the map the robot generated evidently utilized its camera and LIDAR to “see” into sections it did not travel to, frankly amazing. Even more mind blowing was after mapping and closing the door to a room it mapped, it marked the whole room in red on the map to indicate it was not able to access the room. I let the robot do its thing and left some of the lights on in the house so it could run, not realizing this robot can essentially see in the dark by using the LIDAR. So, you do not have to keep the area lit to ensure the robot sees everything. The robot went through several maintenance dockings to the base station to recharge battery, empty dirty water, get more cleaning fluid and after the second phase of the run, perform a clean and dry the roller cycle while docked to the base station. An automated cleaning and drying cycle for the cleaning roller is huge, as other pad-based robot moppers (which really only spread the dirt around) turn into a mold smellothon. In any case the robot covered over 1840 square feet which essentially how much laminate flooring I have (920sq feet) times the two cleaning cycles it performed (earlier I mentioned I had the robot to clean two times in this first cycle). While I left the house, I occasionally checked one of my security camera to watch the progress of the robot. The next day I was amazed on the excellent results, the floor was spotless (and don’t tell my wife) looked better than any time I remember. I then went a refilled the clean water reservoir and emptied the dirty water tank, which looked like grey milk with some dirt/sand particles. I rinsed it out thoroughly and put it back into the base station. Overall, the eufy S1 Pro Omni Wi-Fi Connected Robot Vacuum & Mop platform is one of the best mopping robots I have used. Some caveats to this review, I really did not use the vacuum function or had a lot of obstacles to challenge it guidance system. Nor did I assess how quickly the robot uses consumables. eufy includes one tank of cleaning solution, a spare cleaning roller, another pair of brushes and a cleaning tool. >>> Pros: >> first rate cleaning capabilities >> amazing example of cleaning platform engineering >> mobile app is first rate >> top display panel and overall aesthetics of the device, looks like it could be used as a miniature model for a sci-fi series. <<< Cons: << large << not inexpensive << complicated piece of engineering which asks the question, how reliable will it be long term ?

I bought this thinking this was the solution for my floor vacuuming and mopping problem. And while it was pretty amazing the first day, the second day was the complete opposite. I’ve been working with Eufy’s customer relations team for almost 2 weeks and have not given me a solution to the problem. Id just rather return this product and not have to deal with them. Every time the gave options, they would find a reason to slow down the return or exchange. Had my floors been wood, this unit would have ruin them. Basically, a gallon of water soaking on the floor. It’s been a nightmare pirchase for me. Deserves a zero star rating.

S1 worked great for about three weeks. Robot stopped filling up with water. Went through troubleshooting with customer service for about six weeks. Started leaking water on my floors. They finally agreed to exchange the s1. I shipped it back with their shipping label. I have the delivery confirmation. I was told five day turn around time. It has been two weeks. I called in to check the status of the exchange. They told me they don't know why it hasn't been shipped and someone would get back to me within 24 hours. That was three days ago. Follow up call resulted in the same answer. I guess Im out $1500.