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Kenlob Posted
Got rid of Ring and bought this Eufy E340 and homebase combo. I like that i can save all videos recorded to a local hard drive and not have to pay for cloud storage. I had some old spare 2.5” ssds and the homebase formatted it without issue. I did have to purchase and install a 30VA doorbell transformer because my previous one didn’t generate enough power to keep the battery from draining even though it was hardwired.
Posted
So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
Email: support@eufy.com
Phone number: +1 (800) 988-7973
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Gamer3 Posted
I switched from a Ring Video Doorbell Gen1 and the Video quality is significantly better. I especially like the camera that points towards the ground for when packages are left at the door. I switched from Ring to get away from the yearly subscription and with the Eufy HomeBase I have free local recordings instead of paid Cloud storage from ring. I plan on buying more Eufy Camera's to expand in the future. Only real complaint is no Widgets for my phone like the Ring camera's have. I hope they add them in the future.
Mark Posted
I’ve been super pleased with eufy! The app is easy to use and the doorbell/home base work well together.
HGGG Posted
Perfect match! Love the security (no cloud/flock) and video quality. The package delivery view is a nice touch. Haven’t tried the AI features or web interface yet - will do when I have time and post the results.
Calicopter Posted
Great product. The package lens on the bottom is amazing.
user239368 Posted
Great cámara everything super easy to install and mobile app as well.
LeonelR Posted
Works great without the need to buy a subscription
Joseph Posted
Great security system and was easy to set up! Adding additional cameras was a breeze as well.
Asap Posted
Works perfectly. This is my first purchase with eufy.
Great camera 2 views. Good basic storage unit you need to purchase HDD/SDD to expand storage.
iceman Posted
My previous system was getting to expensive and offering less than this new system.
jake Posted
Good but a bit slow to load events or live view. Easy install.
RAGC Posted
Excited to get this all hooked up to use!! Will update review once we figure it out;)
Timmy Posted
Don’t buy Don’t buy Don’t buy Don’t buy Don’t buy Don’t buy
Posted
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
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