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EricC Posted
First of all it’s a good product, let me warn you it’s a pain to put together and I’m a handyman. Why? The hardware doesn’t match anything. I had to improvise especially on the heat shield, I had to get longer bolts. And also the sandbox. End result is a nice peace that omit heat and gives ambiance.
Posted
Hi EricC - we'd like to hear more about the issue with the hardware. The assembly instructions that ship with the heater should correspond to the included hardware and each assembly step should identify the appropriate hardware for that step. Please reach out to [email protected] for assistance or to provide more feedback. Thank you and Happy New Year!