Customer Ratings & Reviews
See more imagesFloortex - Cleartex Rectangular 100% Recycled Post Consumer PET Chair Mat for Hard Floors 48 x 60 inches - Tinted
- Model:
- FRECO4860EP
- SKU:
- 10840648
Customer reviews
would recommend to a friend
- Rated 1 out of 5 stars
broken pieces
ShirleyS Posted
when i opened the end of the box maybe 30 pieces fell out, returned it and reordered. Picked it up and before i even got to open the box i could hear pieces moving inside. For the price i paid not happy will be returning this one also
No, I would not recommend this to a friendThis review is from Floortex - Cleartex Rectangular 100% Recycled Post Consumer PET Chair Mat for Hard Floors 48 x 60 inches - Tinted
Brand response from Floortex Team
Posted
Hi Shirley,
Thank you for leaving us feedback. We are saddened to hear that you have received Cleartex® Recycled Rectangular Chair Mat broken. This is not something we expect to happen and we apologize for the inconvenience this has caused you. If you are looking for a more durable chair mat, we would recommend one of our polycarbonate mats. They are incredibly tough and durable with twice the impact strength of recycled PET to provide a perfectly flat and rigid ergonomic easy glide roll surface. If you have any questions about any of our other ranges, please contact us we can be emailed at [email protected] or you can call us on 615-208-9697. <img src="https://s3.amazonaws.com/stratos-logos/logos/FloortexUSALLC.png" alt="FloortexUSALLC" title="FloortexUSALLC" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 1 out of 5 stars
Poor
Lorraine Posted
Received broken. The plastic was rolled into a long box. Once opened found that part of the plastic mat was broken off.
No, I would not recommend this to a friendThis review is from Floortex - Cleartex Rectangular 100% Recycled Post Consumer PET Chair Mat for Hard Floors 48 x 60 inches - Tinted
Brand response from Floortex Team
Posted
Hi Lorraine,
Thank you for taking the time to leave us feedback on our products. We are so sorry to hear that you have received your chair mat broken. If this has happened within the last 30 days, please get into contact with Best Buy and their customer service team should help with returning this item and can liaise with us replacing this for you. We apologize for the inconvenience this has caused. If you have any further questions, please contact our customer service team at [email protected] or you can call us on 615-208-9697. Thank you, <img src="https://s3.amazonaws.com/stratos-logos/logos/FloortexUSALLC.png" alt="FloortexUSALLC" title="FloortexUSALLC" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 1 out of 5 stars
Buy in person not online
Bill Posted
Do not order online. Arrived broken in a hundred pieces. Got a replacement and same thing. So I'm just out 40 bucks now.
No, I would not recommend this to a friendThis review is from Floortex - Cleartex Rectangular 100% Recycled Post Consumer PET Chair Mat for Hard Floors 48 x 60 inches - Tinted
Brand response from Floortex Team
Posted
Hello Bill,
Thank you for taking the time to leave us a review. We are really sorry to hear that this product was delivered damaged, this is not something which we would expect and we apologize for the inconvenience. We do inspect each product before shipping and we are very disappointed to hear that you have received a mat in such poor condition. If you do consider purchasing another mat from us in the future, please feel free to contact us and we will be happy to assist with any questions you may have. You can contact us by email at [email protected] or you can call us on 615-208-9697. Kind Regards, The Floortex Team <img src="https://s3.amazonaws.com/stratos-logos/logos/FloortexUSALLC.png" alt="FloortexUSALLC" title="FloortexUSALLC" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Clear floor chair mat
TanyaR Posted
Great protection on wood floor. Let’s my chair roll with ease.
I would recommend this to a friendThis review is from Floortex - Cleartex Rectangular 100% Recycled Post Consumer PET Chair Mat for Hard Floors 48 x 60 inches - Tinted
Brand response from Floortex Team
Posted
Hi,
Thank you for your five star review! We are so pleased to hear that your chair mat is providing great protection for your floor, we hope that get many years of use. If you have any questions, please get in touch with our customer service team and we will be happy to assist! You can email us at [email protected] or you can call us on 615-208-9697. <img src="https://s3.amazonaws.com/stratos-logos/logos/FloortexUSALLC.png" alt="FloortexUSALLC" title="FloortexUSALLC" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 3 out of 5 stars
OK Floor Mat
Denise Posted
Good but not great. Haven't had it very long and it's already cracked.
No, I would not recommend this to a friendThis review is from Floortex - Cleartex Rectangular 100% Recycled Post Consumer PET Chair Mat for Hard Floors 48 x 60 inches - Tinted
Brand response from Floortex Team
Posted
Hi Denise,
Thank you for leaving taking the time to leave us a review. We are sorry to hear that your Ecotex chair mat has cracked. If you have had this item for more than 30 days, you may be eligible for a warranty replacement. Please get in touch with our customer service team at [email protected] who will be able to assist you. Thank you, <img src="https://s3.amazonaws.com/stratos-logos/logos/FloortexUSALLC.png" alt="FloortexUSALLC" title="FloortexUSALLC" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />