Customer Ratings & Reviews
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would recommend to a friend
- Rated 5 out of 5 stars
Loving it
KimH Posted
My range is gorgeous. My kitchen is undergoing a remodel. This purchase gets tons of compliments. With doors that give greater access to insert or remove items I am loving it
I would recommend this to a friend - Rated 5 out of 5 stars
Everything but the timer
DAWN Posted
I purchased this range, sight-unseen, on the recommendation with the salesperson at the Best Buy near me and reviewing the product description and reviews online. I was nervous, but my experience has been great. I especially love the convection feature, which allowed me to cook a roast for a recent family dinner in fewer hours than possible with my old standard range. The range is is everything I wished for -- an additional warming burner, wider internal capacity, French-door opening. The only thing I miss about my old range is the timer.
I would recommend this to a friend - Rated 1 out of 5 stars
NOOOOO!!!!!
ErinnH Posted
Worst stove ever!!!! Caught on fire! Easily dents and scratches… Impossible to keep clean.
No, I would not recommend this to a friendBrand response from CTM Group
Posted
Thank you for sharing this feedback, and I’m truly sorry to hear about the experience you’ve had. Your safety is our top priority. This is absolutely not the experience we want for any of our customers, and we want to investigate this immediately. Issues like denting, scratching, and difficulty cleaning are also concerns we take very seriously.
Please contact us right away at www.forno.ca/support with your model and serial number so we can open a priority case and ensure this is fully addressed. Our team will work closely with you to determine what happened and provide the appropriate solution as quickly as possible.
Thank you for bringing this to our attention — we’re here to help and resolve this urgently. <img src="https://s3.amazonaws.com/stratos-logos/logos/CTMgroup.jpeg" alt="CTMgroup" title="CTMgroup" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />