Customer Ratings & Reviews
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Rating 2 out of 5 stars with 1 review
- Rated 2 out of 5 stars
Would not recommend
KellyM Posted
I purchased this in October 2023 so I have had it for 2 years. I highly recommend paying a slightlyl higher price point and getting a different brand. From day 1, both ovens burn things. I have contacted the company and have had the thermostats replaced in both ovens and it hasn't changed anything. I was a fairly accomplished baker in my old oven. I wouldn't dare attempt macarons in this thing. Planning on reselling this at a steep discount and buying something new. I'm giving it 2 stars because I do really like the cooktop and like the full 8 burns with griddle add on. I wish the ovens worked as well as the cooktop.
No, I would not recommend this to a friendThis review is from Forno Appliances - 48 in. Wide 8 Burner Capriasca Alta Qualita 6.58 Cu. Ft. Freestanding Double Oven Dual Fuel Electric Range - Silver
Brand response from CTM Group
Posted
Hello Kelly,
Thank you for sharing your experience.
We sincerely regret to hear about the ongoing difficulties you’ve encountered with your range, especially after having the thermostats replaced.
Your satisfaction is very important to us, and we truly appreciate your feedback.
We would like the opportunity to review this situation further and assist you directly to find a solution that meets your expectations.
Could you please contact us at info@forno.ca
with your order details and serial number?
This will allow us to look into the matter more thoroughly and work on resolving it as quickly as possible.
Team Forno