Customer Ratings & Reviews
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would recommend to a friend
- Rated 5 out of 5 stars
Great cooling for my bedroom!
TechieTV Posted
After several years in my place using just a ceiling fan for cooling in my bedroom, it was time to get an air conditioner put in. I love that this model has smart home features built as well as a remote control. The Frigidaire app works great on my Android phone and love that I can tell my Google Home devices to turn on/off the unit. I haven't had a Frigidaire unit since I was a kid so I had to go with them again for this. Got it on a great 4th of July sale too.
I would recommend this to a friend - Rated 2 out of 5 stars
Keep looking
ErinH Posted
The unit arrived slightly damaged. the front vents are bent. The remote that comes with it was dead. Not sure if the item was a return and that's why it was on sale...
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted
Hi ErinH, thank you for sharing your experience. I completely understand how disappointing it must be to receive a unit that arrived with bent front vents and a non-functioning remote. That is certainly not the experience we want for our customers, and I’m very sorry for the inconvenience this has caused.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team directly by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and will do our best to assist you promptly.
Thank you again for bringing this to our attention, and we hope to help resolve this for you quickly. - Maico <img src="https://s3.amazonaws.com/stratos-logos/logos/Frigidaire.png" alt="Frigidaire" title="Frigidaire" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 3 out of 5 stars
invest is something maybe more expensive?
rachi Posted
It doesn't cool enough for a small space—and it's not even summer yet.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted
Hi, Rachi! We’re sorry to hear that your air conditioner isn’t cooling as expected, especially with warmer months still ahead. We understand how uncomfortable and frustrating that can be.
A unit not maintaining adequate cooling in a small space is not the performance we expect, and it should be properly checked to ensure it’s operating correctly. This can sometimes be related to installation setup, airflow restrictions, settings, or a possible mechanical issue, so an on-site inspection would be the best next step.
Please contact us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
-Chris <img src="https://s3.amazonaws.com/stratos-logos/logos/Frigidaire.png" alt="Frigidaire" title="Frigidaire" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Frigidaire 250 sq ft 6000 btu a/c
SusanN Posted
So far seems to work great, remote is hard to power on with it, not sure if bad remote or operater issue, just had it installed, not really had to use it yet, only for about an hour
I would recommend this to a friend - Rated 2 out of 5 stars
Lets play 20 (4) questions....
Akell Posted
Does the remote it came with work?...No Is it easy to use the app?....No Will it actually connect to Alexa?....No Does it blow cold air?....yes
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted
Hi Akell, thank you for your feedback on your Frigidaire Model FHWW063WB1. We’re sorry to hear that the remote control, app usability, and Alexa connectivity have not met your expectations. We’re glad the unit is providing cold air, but we understand how important it is for all features to function smoothly.
For troubleshooting, we recommend checking that the remote has fresh batteries and resetting the unit by unplugging it briefly. For the app and Alexa connection, ensure you’re using a 2.4 GHz Wi-Fi network, reinstall the app if needed, and confirm the Frigidaire skill is enabled and properly linked.
If the issues continue, please reach out to us through live chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. ET, so we can assist you further. — Reed <img src="https://s3.amazonaws.com/stratos-logos/logos/Frigidaire.png" alt="Frigidaire" title="Frigidaire" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 1 out of 5 stars
Damaged
Maria Posted
Be very careful when purchasing online. They will sell you a physically damaged item. Absolutely horrible
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted
Hi Maria, thank you for sharing your feedback. We’re very sorry to hear about your experience and understand how frustrating it must be to receive a damaged appliance.
We’d like the opportunity to assist you and review your situation further. Please connect with us via live chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 a.m. – 8:00 p.m. ET, so we can help.
— Reed <img src="https://s3.amazonaws.com/stratos-logos/logos/Frigidaire.png" alt="Frigidaire" title="Frigidaire" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
