Frigidaire - 36 inches - Convertible - Wall Range Hood - Stainless Steel

The RangeHood I ordered was exactly what I needed for the project I am currently working on. Not only was the price right but it was just the right fit for the space. I am thoroughly satisfied with it and the service I received at BestBuy! Thank You

Words can't describe the frustration regarding this hood that has yet to be rectified. 1. We ordered the hood MONTHS ago 2. It got installed with a DENT 3. Someone came back (was HOURS late for the appointment after I took the morning off work) only to notice the hood was the wrong size AND our cabinets were scratched by the last install 4. A new hood with ANOTHER DENT comes 5. All hoods are out of stock 6. Received random phone calls saying we have install services that don't exist and have to call back and forth 7. Can't figure out with insurance next steps for the cabinets 8. Randomly get cancellation on the back order 9. HAVE NO IDEA WHAT THE STATUS IS OF THIS 10. Will have to go back to the store about 5 months later after trying to get the initial one to figure it all out. This has been extremely annoying with little to no communication on what actually to do - they have offered $50 off to keep the damaged hood (no thanks) or have offered different hoods that won't fit in the space.

There is paint on the threads needed to put the upper and lower brackets together. While tightening the nuts the welded on screw broke the weld at two locations and broke the screw completely at the other two locations. Fridgedaire needs to mask the threads during the painting process to stop this issue from occurring. There is a black plastic trim piece around the hood that came off easily. It leaves a gap on the left side of the hood of about 4mm. I am living with it because it is difficult to see. It has much more fan power than I expected. At the highest setting it could clear out a kitchen at McDonalds! Looks great once assembled. It is difficult beyond the previously mentioned issues. Get help. It's very heavy. Overall a good purchase.

Buttons are cheap. LED lights are bright & hot. The manual doesn't show how to replace the bulbs (only shows incandescent bulb replacement). I contacted Frigidaire but they couldn't tell me what to do and only filed a complaint about the manual. Not sure if bulb screws in or snaps in.

I bought this range hood specifically because of its sleek design. It is absolutely beautiful in my newly remodeled kitchen. I especially love that I could install it and not have to vent it through the roof of the house (used the convertible feature that recycles the air).