Delivery of new cooktop up to the 3rd floor or any level serviced by an elevator. Removal of all packaging. Install new cooktop to an existing gas supply with a new gas line kit (required) and connect to ductwork. Secure cooktop to counter, and install all trim pieces and accessories included with the unit. Not included: additional parts, extensive labor/counter modifications, and permit charges.
Q: Does this installation service include any countertop modifications?
A: The installation service does not include any countertop modifications. However, a site survey is recommended to determine if the unit will fit without modifications.
Q: Are there any additional parts that I need to purchase separately for this installation?
A: Yes, a new gas line kit is required for the installation and is not included with the product.
Q: How do you connect the cooktop to the existing ductwork?
A: To connect the cooktop to the existing ductwork, you will need to: 1. Locate the ductwork opening on the underside of the cooktop. 2. Attach the ductwork to the opening using the provided screws or clamps. 3. Seal any gaps between the ductwork and the cooktop using caulk or sealant.
Q: What happens if the gas shutoff valve is corroded or not up to code?
A: If the gas shutoff valve is corroded or not up to code, the valve will need to be replaced. The replacement of the valve is not included in the installation service and may result in a drop-off only appointment.
Q: Are there any specific requirements or considerations for the electrical source behind the unit?
A: Yes, there is a specific requirement for the electrical source behind the unit. The electrical source must be a functional, non-corroded gas shutoff valve.
Q: How do you ensure that the cooktop is properly leveled and tested before completion?
A: To ensure proper leveling, the cooktop should be placed on a level surface and adjusted using the adjustable feet. Once leveled, the cooktop should be tested by turning on each burner and checking for even heat distribution. Any unevenness should be corrected by further adjusting the feet.
Q: What does this installation service include?
A: The installation service for the Best Buy® Gas Cooktop with Downdraft Install includes delivery of the cooktop to the third floor or any level serviced by an elevator. It also includes the removal of all packaging, installation of the cooktop to an existing gas supply with a new gas line kit (required), and connection to ductwork. The installation team will secure the cooktop to the counter and install all trim pieces and accessories included with the unit.
Q: What safety precautions are taken during the installation process?
A: The installation process includes connecting the cooktop to a functional and non-corroded gas shutoff valve and electrical source behind the unit. A new gas connector kit is used for the gas connection, and all trim pieces and accessories included with the unit are installed.
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