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DonaldM Posted
Very quiet , very quick , very efficient. So far through 3 weeks no problems. The app feature is pretty neat letting you know when your load is done. Especially like the soap dispenser feature that allows you to fill 50oz of detergent. Spin cycle is very quiet
Sksk Posted
This is a good machine. I love the automatic soap dispenser.
RichardS Posted
Works great but a huge dent on the top like someone put a heavy item on it is heavy to load and the dent was not to noticeable but why should I pay full price I’m asking a slight refund I’m not bringing it back way to heavy please
This review is from GE - 5.0 Cu. Ft. Stackable Smart Front Load Washer with Steam, SmartDispense and Odorblock Ultra Fresh Vent System - White
RobertL Posted
WORST WASHING MACHINE EVER!!! Do not buy this machine. Purchased 12/23 and have had nothing but problems. Oh and god help you when dealing with GE for support. Warranty is 12 months from date of purchase. At 18 months, the control board went out. GE said "pound sand". Called a local appliance repair guy. He fixed it, for $400. Three months later, broken again, so another $400. up and running. I'm now $800 in repairs on a $900 washing machine. fast forward to today... 1/14/2026... broken again, same symptoms, same drama, same cost to repair. Called another repair company, they told me not to waste my money. It WILL happen again. They had replace 50, yes five zero of those control boards on various GE model washing machines in the last 14 days. Both repair companies told me the GE is the worst washing machine ever made and GE won't do anything about it. The replacement control boards are the same garbage they came with. GE also will not credit or update the boards to fix the issue. Most companies are at least willing to send you the part at no expense, or send out a service bulletin about the issue... But not GE! Also dont get me started on the moldy smart dispenser and terrible spin cycle. Save yourself the heartache and financial burden and don't BUY GE.
Posted
We are so sorry to hear that your washer isn't operating as expected. We want to help. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review. <img src="https://s3.amazonaws.com/stratos-logos/logos/GE_Appliances.jpg" alt="GE_Appliances" title="GE_Appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
BBShopper81 Posted
Love it so far! We had Geek Squad come out and install the units. They did a great job and gave me a quick but thorough overview of the machines.
MarjoryMS Posted
Upgrade to our new home. Easy to use and so fancy.
HoracioP Posted
Excellent washer and describe and provide the correct information regarding this item I’m so happy I have this unit
Kyle Posted
I was excited to be able to was a king size comforter. I live the self dispensing detergent.
BrianG Posted
Great machine. Rasy to use. Steam works great. Love it
This review is from GE - 5.0 Cu. Ft. Stackable Smart Front Load Washer with Steam, SmartDispense and Odorblock Ultra Fresh Vent System - White
Macy Posted
So far I love it. Washes great no sound saving energy
Matt Posted
So far it has been a very nice washer and uses less water than our previous top load washer
Deee Posted
I went to start a load and the door lock light flashed and the machine turned off. I ordered a new door lock and changed it. Now it has new codes that the dispenser motor isnt working and the vent in the front is part of that error too. Smh. Does anything last anymore?
This review is from GE - 5.0 Cu. Ft. Stackable Smart Front Load Washer with Steam, SmartDispense and Odorblock Ultra Fresh Vent System - White
Posted
We encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history, and a copy of your review so we can research your situation. -Vikki@GEAppliances <img src="https://s3.amazonaws.com/stratos-logos/logos/GE_Appliances.jpg" alt="GE_Appliances" title="GE_Appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
ShannonB Posted
I've had the machine for 13 days and the glass front shattered.
Posted
We're glad you reached out. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, pictures if available, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances <img src="https://s3.amazonaws.com/stratos-logos/logos/GE_Appliances.jpg" alt="GE_Appliances" title="GE_Appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
MichaelC Posted
After 2 replacements and 3 GE service calls, my washer continued to shake and make loud noises with light loads. I would never order this. Switched to a LG washtower
KevinB Posted
3 weeks old and will not spin clothes dry. Slow speed no matter what setting. Best Buy gave me GE phone number, left in the cold with faulty washer and a $1000 bill!
This review is from GE - 5.0 Cu. Ft. Stackable Smart Front Load Washer with Steam, SmartDispense and Odorblock Ultra Fresh Vent System - White
TeeNuh Posted
I bought a stacking set because I have limited space in my utility room. I bought this set in particular because of the feature that the washer and dryer would communicate and I could control the dryer from the washer. We tried several times through both wifi and bluetooth and have not been able to get the two to communicate how they are supposed to. Fortunately, I am not short and can reach the dryer controls ok, but I am disappointed as I chose this set specifically for that feature. Other than that, I am very pleased with it. I LOVE the automatic detergent dispenser.
AdamT Posted
Does the job quietly and efficiently. Large enough for comforters and pillows. Would definitely recommend it if you’re looking for a new washer with more capacity.
This review is from GE - 5.0 Cu. Ft. Stackable Smart Front Load Washer with Steam, SmartDispense and Odorblock Ultra Fresh Vent System - White
ClaudiaA Posted
Washer is easy to use, quiet and leaves laundry clean. However, the front door was leaking due to a missing part . I called the manufacturer, they came out right away and fixed it. Overall I’m happy with my purchase.
Posted
Thank you for leaving your awesome review! We're glad you were able to get your washer door repaired with us and we know this unit will serve you well for a long time to come. <img src="https://s3.amazonaws.com/stratos-logos/logos/GE_Appliances.jpg" alt="GE_Appliances" title="GE_Appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
AubreyS Posted
I absolutely love this machine! We purchased this for our new home. The capacity is huge, and I can finally wash large items like our king-size comforter and dog blankets without issues. The clothes come out much cleaner and smelling fresh compared to my old washer. It is also incredibly quiet during the wash and spin cycles, which is a major plus since my laundry room is next to our bedroom. Extremely satisfied with this purchase.
DebW Posted
Was not sure how I would like it compared to my old top-loader machines, but it has been easy to use, is relatively quiet and will hold larger items (like Queen size comforter) that I could not fit in the old washer. So far, so good.
This review is from GE - 5.0 Cu. Ft. Stackable Smart Front Load Washer with Steam, SmartDispense and Odorblock Ultra Fresh Vent System - White