
The On/Off Cync Smart Plug makes any lamp or device that plugs into a wall outlet smart. The built-in WiFi bridge adds out-of-home control for your lighting and devices and voice control when paired with a voice assistant. This smart plug is Matter Compatible meaning that it can connect directly to leading smart home apps such as, Amazon Alexa, Google Assistant, Samsung SmartThings, and Apple Home for hands-free voice control. The plug also enables scheduling and scene setting to traditional bulbs and devices. The Smart Plug adds smart functionality to fixtures where smart bulbs won't fit or match the look of the fixture. Pair the Smart Plug with Cync Smart Bulbs in other fixtures and Cync Smart Switches to control all your lights together. Use the Smart Plug with other devices like curling irons, fans and electronic devices to turn them on or off remotely or schedule them to operate around your routine. The Smart Plug connects directly with Google Home and Amazon Alexa devices (sold separately) - no hub required. Simply plug into a standard wall socket and you're ready to go.
Q: Does this smart plug allow you to dim the light plugged into it?
A: No, the Cync Indoor Smart plug allows you to control the on/off functionality but does not dim. For dimming, we recommend looking at our Cync Smart Light Bulbs which can be dimmed through a compatible app such as the Cync app, Google Home, or Alexa. You're welcome to contact us at 1-844-302-2943 if you have any other questions. -Cync Support
A: Cync Indoor Smart Plugs use both Wi-Fi and Bluetooth for communication. In addition, they are Matter-compatible. Please feel free to contact us directly at 1-844-302-2943 if you have any additional questions. Thank you for considering Cync! -Cync Support
A: Hello - Thank you for the great question! Cync Indoor Smart Plugs require a home SSID Wi-Fi network with a 2.4 GHz network band (802.11 B/G/N) that support WPA or WPA2 with AES encryption. If you have any additional questions please do not hesitate to contact at us 1-844-302-2943 and a member of our support team will be happy to assist! -Cync Support
A: Hello Butchie - The Cync application will allow you to create schedules for your devices with specific times, but currently does not have a timer feature. Your feedback will be relayed to our development for consideration. -Cync Support
Q: Is this the same as having a wifi box or network?
A: No, the Cync Indoor Smart Plug does not provide a network connection. It does require a Wi-Fi connection to function. We recommend contacting an Internet Service Provider (ISP) to set up a network which you can connect your Cync devices to. Thank you for considering Cync. -Cync Support