GE Profile - 30 in. Wide 5 Element 6.6 Cu. Ft. Smart Freestanding Double Oven Electric True Convection Range with - Stainless Steel

I have never had a double oven before and I can’t believe why not. I love that I can cook two items at the same time. The stove works great and it looks great in my kitchen.

We ordered this range on December 28th, 2024, excited for the double oven option and the additional burners. The color is perfect, as we love the black stainless steel finish. Our order was delayed for a short while, not a huge deal because our aging stove was still turning out meals for the family. Fast forward another week, additional delays arrive. This happened several more times, with an eventual six-week total delay. The new range was finally delivered on February 22nd. We both watched out the window, excited for the arrival of what promised to be a great addition to our home. That notion quickly changed, as upon connecting power we found that the control panel was not functioning. We unplugged the device per instructions, still with no result. No functioning control panel on this device means no functioning oven. We bake almost every day, be it for a meal, breads, or desserts. We need a functioning unit! The delivery team was fine, explaining the exchange process and saying someone would call me within the hour. That call never came, but I do not think that was anything to do with them. I spent much of the remaining weekend using the chat service to find other options. The delivery team assured us that the matter would be resolved in a few days. The chat service indicated that it would be the end of March before the new unit would arrive. Now into the current week, where we still have no resolution. My wife and I have both been on the phone with customer care, and there is no short-term solution being offered. They asked us to find another unit, and the only other unit was $800 more with worse reviews. It was indicated supervisors would be contacting us, and that also never happened. You cannot directly call the local store. If you dial the number for the listing in our area, it just connects to a call center somewhere else. We are currently in a holding pattern with Best Buy. This entire experience has been extremely frustrating and disappointing. Best Buy is doing nothing to fix this matter, other than hey..see you at the end of March. This overpromise/underdeliver approach is a great way to lose customers, something my wife and I have already discussed. Thumbs down for GE as well. All indicators point towards a faulty control panel, a short in the board inside the panel. This is a critical feature, where is the quality control for a unit that costs almost $2,000.00? There is a really great opportunity here to change my mind, but I really do not see that happening.

This stove was delivered to me on a Saturday. The following Monday I had to call repair. The stove was delivered with a non-functioning back burner. I'm very dissatisfied with this stove for many reasons. At the top of the list is the fact that it seems to be almost impossible to slowly simmer a pot of anything. If you have a recipe which requires you to bring something to a boil, then cover it , lower the heat and let it cook slowly, you will end up with an overcooked mess. Forget about making a pot of rice. It will cook unevenly and end up sticking to the bottom of the pot. Never having this happen with any stove I've ever cooked on, I figured it had to be malfunctioning. I had a repair man check my burners and was told they were within spec. His advice was to "take the pot of the burner for a few minutes". Another issue is the "hot stovetop" light which is supposed to remain lit if the stovetop is hot to the touch. The one on this stove goes off while the stovetop is still hot enough to burn your skin. Once again I thought this HAD to be a malfunction, had it checked, and once again, was told it was within specifications. GE no longer includes a sliding bottom rack but I was told I could buy one after delivery. Unfortunately not true. I was mailed 4 different units from GE, all incorrect. It apparently was never even offered, or has been discontinued. This will be quite unfortunate when trying to roast a turkey or anything of that nature. To add to my list of disappointments, there is a poor design issue and also a safety issue when the oven doors. When they are fully opened (to put something in or take something out), the doors themselves lay at an angle that unfortunately make it very easy for you to brush them with you arm or hand when taking items in and out of the stove (which has happened more than once). I have owned several stoves in my lifetime and this is by far the biggest disappointment ever. Whoever designed this stove, was clearly not a cook. I rarely write reviews, but for this I needed to make an exception.

Really nice looking oven. Cooks very efficiently doesn’t give off a ton of heat and warm the kitchen up. I love the option of cooking two different things at two different temperatures.

The dual oven with convection in the bottom is an excellent feature. Allows 2 simultaneous use when baking. The added wifi feature allows remote function for the oven. So you can for example pre heat an oven using your phone while away. It sends alerts to your phone so uou know the statua of your range. Standard size that fita well in the kitchen with over range microwave.