Customer Ratings & Reviews
See more imagesGE Profile - 36 in. Wide 4 Element Electric Built-In Cooktop with Power Boil on Dual-Ring Element - Black
- Model:
- PEP9036DTBB
- SKU:
- 6527495
Highly rated by customers for:
Customer reviews
Rating 3.9 out of 5 stars with 9 reviews
Top Mentions
would recommend to a friend
- Rated 4 out of 5 stars
Induction stovetop
AycheM Posted
Like how it looks. Easy to clean. Best buy is taking too long to install it.
I would recommend this to a friendThis review is from GE Profile - 36 in. Wide 4 Element Electric Built-In Cooktop with Power Boil on Dual-Ring Element - Stainless Steel on Black
Brand response from GE Answers
Posted
Thank you for taking the time to leave your feedback. So happy to hear that you are satisfied with your new cooktop and it’s working great for you! We love passing this type of feedback along to our design team and engineers as it helps motivate and let us know we are on the right track to providing great products for our customers. If you need anything else in the future, please let us know. Take care! Dianna@GEA
- Rated 4 out of 5 stars
Dependable unit
CaptMichel Posted
Great unit never failed in 2 years of solid use keep temperature steady
I would recommend this to a friend - Rated 5 out of 5 stars
Profile cooktop
Joan Posted
Great cooktop! Matches my existing appliances. Easy to use and learn
I would recommend this to a friend - Rated 5 out of 5 stars
New Cooktop
StephenA Posted
Product delivered was as described! Delivery was late in the day but on the day it was promised!
I would recommend this to a friend - Rated 5 out of 5 stars
SandyL
SandyL Posted
Wonderful and so much easier to clean with the touch screen! Installers were top notch! Polite and efficient and my cherry counter tops are intact!
I would recommend this to a friendThis review is from GE Profile - 36 in. Wide 4 Element Electric Built-In Cooktop with Power Boil on Dual-Ring Element - Stainless Steel on Black
- Rated 5 out of 5 stars
Awesome stove top
BigB Posted
I have been very happy with the product. It’s been a nice addition to our kitchen.
No, I would not recommend this to a friendThis review is from GE Profile - 36 in. Wide 4 Element Electric Built-In Cooktop with Power Boil on Dual-Ring Element - Stainless Steel on Black
- Rated 5 out of 5 stars
New stove Tul
BigB Posted
This is a great product. Another satisfied, GE customer.
I would recommend this to a friend - Rated 1 out of 5 stars
Cracked in Half Within Less Than 6 Months of Use
CarlaS Posted
I purchased this item in May; it is December. We were using this item this morning to fry eggs. After cooking, I removed the pan from the stove and walked away. I heard a "pop" and noticed that the cooktop had cracked in half. When I called GE, the rep was rude and immediately indicated that it will likely not be covered by the one-year warranty. For example, if there is any "spillage" - this is not covered. Again, I was cooking eggs and there was not spillage.
No, I would not recommend this to a friendBrand response from GE Answers
Posted
Hi there - We're terribly sorry to hear that your cooktop cracked. This is not what we want you to experience. We recommend taking advantage of your warranty by calling our GE Appliances Consumer Services at 1-877-959-8688 (Monday - Friday: 9 a.m. - 7 p.m. ET, Saturday - Sunday: Closed). We truly apologize for all the inconvenience and for the less than satisfactory experience you had with our representative. Reach out if you have any questions or need additional assistance. We're happy to help you! Julia@GEAppliances
- Rated 1 out of 5 stars
Delivery time in customer service is horrible
MikeS Posted
I specifically came in and asked if it could be delivered before the holidays and the sales person said yes I’ve now waited two days missed work and now you’re telling me you’re gonna deliver the product after the new year Start treating people better and don’t promise something if you can’t produce
No, I would not recommend this to a friendBrand response from GE Answers
Posted
We are sorry to hear your experience with the delivery of your cooktop. Please call the Best Buy team directly at 888-237-8289 for further assistance.
