Customer Ratings & Reviews

I went back and forth between 4 & 5 stars. I love this washer. The bin size is great for a family of 4 (or larger). As shown in the pictures, this is 2 queen size blankets. The cleaning power is remarkable! The only reason I am not giving it 5 stars is because it is loud. The first time I started it, I thought I broke it. Then after reading more reviews the loud cranking noises are from the "sensing" phase that determined the size of the load. Don't get me wrong, I still highly recommend this washer and I am happy with this purchase.

Received it yesterday 1/9/24 and I love it. We were so behind on laundry because we didn’t have a washer and dryer for a few weeks. I’ve been able to catch up in just one day because the large capacity is amazing. Easy to use and sleek design. It is a bit noisy like others have mentioned but for us it’s not a problem as we have a door on our laundry room. We are thrilled to have such a nice set.

This high efficiency 5.0 cubic ft GE Profile Washer exceeds my expectations! I highly recommend to buy! It’s easy to use and washing time is less than what I expected while the results of washed clothes are outstanding and excellently clean and fresh! I personally enjoy all the available Smarter Wash Technology that includes Power Clean Gentle Care and Auto Select. I am enjoying the available options like the Deep Fill, Tangle Control and the choice for bulky wash. Superior options or choices for washing different clothing materials!

Bought this washer with the dryer that matches. Great price and love the grey color. It's a bit noisy but is in the back room so doesn't bother anyone. Washes perfectly and has great settings on it. Fit big loads and blankets which is a plus.

I've never had a washer that doesn't have an agitator, and when I first saw this washer didn't have one, I was a little unsure about it. I thought it wouldn't work as well. But I was wrong. It's amazing. I love that I can adjust the soil level and the spin level. It's really great having a washer that I can change all of the settings to what's needed for what I'm washing. Like the dryer, it took a little getting used to. But now that I understand what I'm doing with it, it's great!

I love this washer and dryer set. I decided to finally upgrade to a new one since I bought my old set used. It’s been the best decision. I would highly recommend this set. You can wash almost anything in it with the deep drums.

Very good washer and it’s very easy to use the dryer is also easy to use

This top loading washer is exactly what I was looking for. I love being able to see my clothes getting washed so the see through top brings me so much joy! I also love the compartments for my detergents as it makes the was so much more efficient! Clothes come out clean and smelling good! The washer link is a huge plus as well.

Very easy to use and price is ok too. It’s kind of loud and shakes a lot if not much clothes are put in.

Loving my new washer. Had a huge drum so I can easily wash my comforters. Its efficient in clothes are cleaned wonderfully and easy to use.

I chose the Diamond Gray because it just looked great. This washer had no agitator sticking up in the middle & is HE. I am amazed at how much laundry it holds, twice as much as my previous washer. It took several loads to get used to the HE & size. So glad this is the washer I chose.

It was delivered when promised, brought inside our home to where we would install it. Then once installed, my wife loves the capacity and how it operates. We have purchased lots of things from Best Buy and never disappeared.

It’s nice. It’s large. But … if you use scent beads of any kind, you have to use extra rinse cycle or the beads don’t melt enough and your laundry will be riddled with spots of half melted scent beads . I’ve tried everything but the only solution is to run it long.

Seems to work great until you wash a large blanket. I used the highest spin cycle setting and the blanket was overly damp when the cycle was complete. Otherwise this washer is overall a good buy.

Amazing, may not have an agitator but I feel I prefer it without it cause the comforters and quilts fit, the amount of clothes you can wash is insane and the fact that it is effective even with big amount of clothes is insane

Amazing washer and dryer set. Fast Install by the best buy team. Zero issues now, 2 years into having it. Highly recommended!

It’s a deep and wide dish I can wash my blankets And there’s no problem at all I love it !!!!

Lid not closed message less than a month from owning it. Didnt buy the best buy warranty so now I have to wait 17 days for GE to get someone out to do the warranty repair. It is much loud than i had expected it to be, the 13 year old units we replaced were much quieter. So far very disappointed. Gave it 2 stars because it fits a lot of laundry and the color is nice

I only had the new GE Profile for a few days and while I was washing clothes I noticed that when the machine was charging gears, it is nosey.

Purchased this to replace a 10 year old front load washer that dramatically quit on us. This was on display so we were able to “play” with it. Compared to our old front load, this machine cleans and drains extremely well. We have used all the modes on the dial and have had great success. If you have an unbalanced load, it will show a message stating it is trying to balance the load, which is nice.The Smart HQ app is nice and allows me to monitor the machine and gives me a useage chart which is nice. I love that after enabling the Alexa skill, I now get notified when the load is done. So far no complaints, i just hope it wil last ten years or more.