ErinJ Posted
I went back and forth between 4 & 5 stars. I love this washer. The bin size is great for a family of 4 (or larger). As shown in the pictures, this is 2 queen size blankets. The cleaning power is remarkable! The only reason I am not giving it 5 stars is because it is loud. The first time I started it, I thought I broke it. Then after reading more reviews the loud cranking noises are from the "sensing" phase that determined the size of the load. Don't get me wrong, I still highly recommend this washer and I am happy with this purchase.
AshleyNichole Posted
Received it yesterday 1/9/24 and I love it. We were so behind on laundry because we didn’t have a washer and dryer for a few weeks. I’ve been able to catch up in just one day because the large capacity is amazing. Easy to use and sleek design. It is a bit noisy like others have mentioned but for us it’s not a problem as we have a door on our laundry room. We are thrilled to have such a nice set.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
JosefinaTiongco Posted
This high efficiency 5.0 cubic ft GE Profile Washer exceeds my expectations! I highly recommend to buy! It’s easy to use and washing time is less than what I expected while the results of washed clothes are outstanding and excellently clean and fresh! I personally enjoy all the available Smarter Wash Technology that includes Power Clean Gentle Care and Auto Select. I am enjoying the available options like the Deep Fill, Tangle Control and the choice for bulky wash. Superior options or choices for washing different clothing materials!
JessicaT Posted
Bought this washer with the dryer that matches. Great price and love the grey color. It's a bit noisy but is in the back room so doesn't bother anyone. Washes perfectly and has great settings on it. Fit big loads and blankets which is a plus.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
Posted
We’re thrilled to hear you’re happy with your washer, and appreciate its appearance, settings, capacity, etc. Regarding noise, we do expect the unit to make some sounds as it operates. You may want to make sure the washer is level to help cut down on any extra vibration that may be adding to the noise level. If it might be helpful, page 24 of the manual has more information on what sounds the unit may make; the manual is available on our GE Appliances website when you look up the model number and go to the product page. We’re confident the washer will serve your needs well for a long time to come! <img src="https://s3.amazonaws.com/stratos-logos/logos/GE_Appliances.jpg" alt="GE_Appliances" title="GE_Appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
MatthewM Posted
Very good washer and it’s very easy to use the dryer is also easy to use
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
MegganG Posted
I love this washer and dryer set. I decided to finally upgrade to a new one since I bought my old set used. It’s been the best decision. I would highly recommend this set. You can wash almost anything in it with the deep drums.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
AmberE Posted
I've never had a washer that doesn't have an agitator, and when I first saw this washer didn't have one, I was a little unsure about it. I thought it wouldn't work as well. But I was wrong. It's amazing. I love that I can adjust the soil level and the spin level. It's really great having a washer that I can change all of the settings to what's needed for what I'm washing. Like the dryer, it took a little getting used to. But now that I understand what I'm doing with it, it's great!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
BonnieD Posted
I chose the Diamond Gray because it just looked great. This washer had no agitator sticking up in the middle & is HE. I am amazed at how much laundry it holds, twice as much as my previous washer. It took several loads to get used to the HE & size. So glad this is the washer I chose.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
LadyPLaundryRoom Posted
Loving my new washer. Had a huge drum so I can easily wash my comforters. Its efficient in clothes are cleaned wonderfully and easy to use.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
MichelleA Posted
It’s nice. It’s large. But … if you use scent beads of any kind, you have to use extra rinse cycle or the beads don’t melt enough and your laundry will be riddled with spots of half melted scent beads . I’ve tried everything but the only solution is to run it long.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
Posted
We appreciate you leaving your feedback with us! We love hearing that you're enjoying your washer. If scent beads aren't dissolving, please ensure that you're using the recommended amount, as using too many could cause them to not dissolve properly. We know this model will continue to serve you well. <img src="https://s3.amazonaws.com/stratos-logos/logos/GE_Appliances.jpg" alt="GE_Appliances" title="GE_Appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Addie Posted
Very easy to use and price is ok too. It’s kind of loud and shakes a lot if not much clothes are put in.
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
Posted
Thank you for your review, it means a lot to us and we appreciate you being a valued GEA customer. We hope you continue to like your washer and its features and that it becomes a great addition to your laundry space. As for the noise of the unit, we will pass this along to our engineers and design teams to use for any changes or improvements on future builds. So, we really appreciate you bringing that to our attention. Please let us know if we can help with anything else you may need in the future. Sincerely- Dianna@GEA <img src="https://s3.amazonaws.com/stratos-logos/logos/GE_Appliances.jpg" alt="GE_Appliances" title="GE_Appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
gamerpixi Posted
Amazing washer and dryer set. Fast Install by the best buy team. Zero issues now, 2 years into having it. Highly recommended!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
Budlite Posted
I only had the new GE Profile for a few days and while I was washing clothes I noticed that when the machine was charging gears, it is nosey.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
BrittanyP Posted
This top loading washer is exactly what I was looking for. I love being able to see my clothes getting washed so the see through top brings me so much joy! I also love the compartments for my detergents as it makes the was so much more efficient! Clothes come out clean and smelling good! The washer link is a huge plus as well.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
GradyG Posted
It was delivered when promised, brought inside our home to where we would install it. Then once installed, my wife loves the capacity and how it operates. We have purchased lots of things from Best Buy and never disappeared.
KunhungT Posted
The item is good, I will recommend user to buy this one.
IsraelM Posted
Amazing, may not have an agitator but I feel I prefer it without it cause the comforters and quilts fit, the amount of clothes you can wash is insane and the fact that it is effective even with big amount of clothes is insane
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
Posted
We appreciate you sharing your experience and are delighted to hear how pleased you are with your lovely Profile washer. We're confident your washer will continue to serve you well for many years. <img src="https://s3.amazonaws.com/stratos-logos/logos/GE_Appliances.jpg" alt="GE_Appliances" title="GE_Appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Azgal Posted
Seems to work great until you wash a large blanket. I used the highest spin cycle setting and the blanket was overly damp when the cycle was complete. Otherwise this washer is overall a good buy.
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
RyanJ Posted
Lid not closed message less than a month from owning it. Didnt buy the best buy warranty so now I have to wait 17 days for GE to get someone out to do the warranty repair. It is much loud than i had expected it to be, the 13 year old units we replaced were much quieter. So far very disappointed. Gave it 2 stars because it fits a lot of laundry and the color is nice
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
Posted
Hello - while we're happy to hear that you like the capacity and finish of this unit, we're sorry to hear you had to experience this situation with your washer. We know this isn't ideal, especially after such a little amount of time, and we completely understand your disappointment. -- We're confident that our service technician will provide the best assistance and resolution for this concern. We do appreciate your patience throughout this process. -- Please know you can also reach out to us on social media if there are other questions or concerns we can assist you with. Take care. - Pablo@GEA <img src="https://s3.amazonaws.com/stratos-logos/logos/GE_Appliances.jpg" alt="GE_Appliances" title="GE_Appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
OscarV Posted
It’s a deep and wide dish I can wash my blankets And there’s no problem at all I love it !!!!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
Posted
We're thrilled to learn that you love your new washer, and the large capacity that it offers! Make sure you download the SmartHQ app to take advantage of the smart features. <img src="https://s3.amazonaws.com/stratos-logos/logos/GE_Appliances.jpg" alt="GE_Appliances" title="GE_Appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
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