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JaredS Posted
Bought this stove in what was described as good condition which per Best Buy means all essential parts are included. Well per packing list from GE and Best Buy this stove was supposed to come with a LP conversion kit on the back of the stove. It did not. I have been wanting 7 plus days for a coversion kit, yet to be delivered. Also, when looking at the burners and the fittings used, half have already been converted to LP, and half were still Natural gas. The oven had been converted to LP. If someone with little knowledge had purchased this stove and hooked it up to natural gas which it was sold as, it may have presented a dangerous situation given the way it was configured. Also the stoves condition was rough, the top finish had deep gouges in it, and it looked like this stove had been used for about a month. Its in Fair condition at best. Best buy customer support was zero help in resolving any of these problems. Overall I would recommend staying away from open box items, they are not truthful with advertising and clearly this item hadn't been tested before being put for sale.
This review is from GE Profile - 5.6 Cu. Ft. Freestanding Smart Gas True Convection Range with Hot Air Fry - Stainless Steel
Posted
We share in your concerns and encourage you to call BestBuy at 800-433-5887 to discuss this situation further. <img src="https://s3.amazonaws.com/stratos-logos/logos/GE_Appliances.jpg" alt="GE_Appliances" title="GE_Appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
JudithW Posted
I love this stove! Been wanting to get gas back for a long time, and this one is amazing! I love that it comes with a griddle that is reversible to put grill marks on as well and it is cast-iron!
This review is from GE Profile - 5.6 Cu. Ft. Freestanding Smart Gas True Convection Range with Hot Air Fry - Stainless Steel
AidaD Posted
Great range and easy to use! Best purchase I have made.
This review is from GE Profile - 5.6 Cu. Ft. Freestanding Smart Gas True Convection Range with Hot Air Fry - Stainless Steel
MichaelG Posted
So pleased. Profile line is truly a step up in quality.
This review is from GE Profile - 5.6 Cu. Ft. Freestanding Smart Gas True Convection Range with Hot Air Fry - Stainless Steel
CRS3 Posted
This GE Profile gas range replaces our 20 year old GE Profile gas range. There are many improvements, and a few steps backward. Pluses are more function control and larger cook-top burner capacity. Minuses are no molded plastic liner for drawer any more, no removable cook-top drip pans around burners any more, and larger diameter higher output front cook-top burners. While higher burner capacity is desirable, it seems to come at a twofold cost. First is the diameter of the large burner flame rings. With the larger diameter burner, the flame ring diameter exceeds the bottom diameter of mid-size and smaller pots and pans. As BOTH front burners are large, this makes for hot handles, and a lot of heat missing the pot/pan. Second, it also seems that up-sizing the burner capacity, includes an increase in the minimum BTU output of all the burners. The result is that there are no burners, including the mini burner in the front tri-ring burner that will truly "simmer". I have not so far been able to make a pot of rice, that the heat level hasn't been so high as to stick a layer rice. Build quality isn't what it used to be. That said, and having looked at AND TOUCHED all the comparable competitive models before deciding on this unit it is equal in quality to all, and light-years ahead of most. In the end , I'm not displeased with the unit overall, however, it has room to improve.
This review is from GE Profile - 5.6 Cu. Ft. Freestanding Smart Gas True Convection Range with Hot Air Fry - Stainless Steel
rpanic Posted
Twice I have had the front glass and stainless steal start coming off. First repair guy told me it was a real problem because all thats holding everything together is some 3m two sided tape the whole bottom started coming off. He told me the tape just cant handle the really high temps. He replaced it after 6 months of use and right after the warranty ended it started coming apart again this time on the top left side.
This review is from GE Profile - 5.6 Cu. Ft. Freestanding Smart Gas True Convection Range with Hot Air Fry - Stainless Steel
Posted
Hello – Thank you for sharing your experience with us! At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for any inconvenience this issue with your range has caused you. This is certainly not the experience we wish for our consumers to have; therefore, we highly recommend scheduling service with a GEA technician so that they can investigate this situation further. You can schedule service by calling 1-800-GECares (1-800-432-2737). We hope this helps, and we look forward to hearing from you. All the best – Matthew@GEA <img src="https://s3.amazonaws.com/stratos-logos/logos/GE_Appliances.jpg" alt="GE_Appliances" title="GE_Appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
ShrutaliM Posted
The range came with lot of missing parts and the total tech membership was frustrated experience. They ordered all wrong parts for a different gas range not the one I purchased and didn’t even help to replace to the correct parts. I had to go to the store to get the right parts ordered. While the range is good, the overall experience was frustrating as my range was installed but no grates and burner cap missing for over 10 days. It is hard to manage without range when you have kids.
This review is from GE Profile - 5.6 Cu. Ft. Freestanding Smart Gas True Convection Range with Hot Air Fry - Stainless Steel
Posted
Oh goodness!
We're truly sorry to hear about this experience with your range and understand what a pain this is. That's not the kind of thing we want our customers to experience and trust that everything has been resolved. Please continue working with Best Buy to receive any missing parts you need. If there's anything else you need, we're always here to help. Take care. Mike@GEA
<img src="https://s3.amazonaws.com/stratos-logos/logos/GE_Appliances.jpg" alt="GE_Appliances" title="GE_Appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
NHGenex Posted
Haven't used the air fry feature, but am very happy with the stove and its functions so far. When the convection option is on, I've noticed that it runs a little louder than other stoves I've had, but not so much as to be problematic.
This review is from GE Profile - 5.6 Cu. Ft. Freestanding Smart Gas True Convection Range with Hot Air Fry - Stainless Steel
Gigi Posted
I love the brand GE profile but I’m not super excited about this particular model. It does have some smart features on it that I don’t use but cleaning it sometimes is hard on the top of the stove. It looks nice and the food cooks. well, I just wish, it was easier to clean the grates
Mary Posted
I like my new Ge gas profile range the only problem so far is that you can adjust the timer button level to make it louder. Not sure on the cleaning of the oven will write another if there's a problem.
This review is from GE Profile - 5.6 Cu. Ft. Freestanding Smart Gas True Convection Range with Hot Air Fry - Stainless Steel
Posted
Hello- Thanks so much for sharing your review. We are so pleased to hear you are happy with your purchase. We will share your feedback regarding the timer with our engineering and design teams. We recommend if you will be walking away from the kitchen to set a timer on your phone so you will hear it. This model offers both the Self-Clean feature and Steam-Clean. If you have any questions in the future, please reach out to us directly. Thank you! Joyce@GEAppliances <img src="https://s3.amazonaws.com/stratos-logos/logos/GE_Appliances.jpg" alt="GE_Appliances" title="GE_Appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Joanne Posted
Love the range Hate that the geek squad coverage no longer covers install delivery or haul away
This review is from GE Profile - 5.6 Cu. Ft. Freestanding Smart Gas True Convection Range with Hot Air Fry - Stainless Steel
JaneshaS Posted
Great stove. So far so good. Would recommend. Have not utilized all features yet.
This review is from GE Profile - 5.6 Cu. Ft. Freestanding Smart Gas True Convection Range with Hot Air Fry - Stainless Steel
John Posted
Cooks food evenly online help great helps great job conventional oven a must
This review is from GE Profile - 5.6 Cu. Ft. Freestanding Smart Gas True Convection Range with Hot Air Fry - Stainless Steel
CacaButter Posted
NEW RANGE!!! LOVE IT SO FAR. CAN'T WAIT TO BAKE SOMETHING!!!
This review is from GE Profile - 5.6 Cu. Ft. Freestanding Smart Gas True Convection Range with Hot Air Fry - Stainless Steel
Lola2067 Posted
This is an awesome range. I especially appreciate have one burner that will do a super low heat (simmer) as well as one that will do very high heat. Oven has can do regular, convection, and air fry. Looks great too!
This review is from GE Profile - 5.6 Cu. Ft. Freestanding Smart Gas True Convection Range with Hot Air Fry - Stainless Steel
LoriD Posted
So far, the GE range is great. I like the three-way burner and the power output of the other three burners. The controls are easy to figure out.
This review is from GE Profile - 5.6 Cu. Ft. Freestanding Smart Gas True Convection Range with Hot Air Fry - Stainless Steel
EdnaM Posted
A lot of new features. Learning to use them. So far-excellent.
This review is from GE Profile - 5.6 Cu. Ft. Freestanding Smart Gas True Convection Range with Hot Air Fry - Stainless Steel
It was delivered when promised. They were professional and completed the installation process, asked if I had questions. Showed me the main features.
This review is from GE Profile - 5.6 Cu. Ft. Freestanding Smart Gas True Convection Range with Hot Air Fry - Stainless Steel
Karebear Posted
Oven works great and stove top works like a dream have not had a chance to utilize all features. The only thing I don’t like is the draft from the oven comes over the stove top and it gets really hot
This review is from GE Profile - 5.6 Cu. Ft. Freestanding Smart Gas True Convection Range with Hot Air Fry - Stainless Steel
Profile Posted
great cooking, love the way it performs. Would recommend it,
This review is from GE Profile - 5.6 Cu. Ft. Freestanding Smart Gas True Convection Range with Hot Air Fry - Stainless Steel