Customer Ratings & Reviews
See more imagesCustomer reviews
Top Mentions
- Rated 4 out of 5 stars
Cool & Affordable
Ty1er Posted
Priced to allow consumers to get a couple of these smart plugs and very cool. Best of all is how simple it is to use. Starting from the time I opened the box and actually read the instructions, I had the smart plug operating in under ten minutes. I can see people using this for lamps the most. It works with other smart devices such as Alexa, Cortana, and Google Assistant. I don't have one of the smart light bulbs, but the instructions say you can change the color of the bulb from the Geeni app. It probably will not matter to most people, but just wanted to note that it can only run off the 2.4 GHz wi-fi frequency. There was one time I unplugged the device and moved it to a different location. When I plugged the device in a different outlet and attempted to turn on a lamp, the app kept telling me the wi-fi signal wasn't strong enough. I ended up having to remove the smart plug device from the app and add it back. A little annoying but I don't anticipate people moving the plug around very often.
I would recommend this to a friend - Rated 4 out of 5 stars
Good product, great price
ArizonaPete Posted
The Geeni provides smart plug features over wi-fi and is entirely compatible with Alexa/Google. Set up is simple--create account, name device, turn on/off. If you have Alexa/Google you then link it to your Alexa/Google accounts. You can also download app on android/IOS for remote control by phone. Any electrical device can be controlled, but I use only for lighting and computer printer. I have four Geenis and they all work well with no problems. If you want a low-priced smart plug that works well, get this one. It is a Chinese product, but provides very good help/support.
I would recommend this to a friendBrand response from Geeni official response
Posted
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST. <img src="https://s3.amazonaws.com/stratos-logos/logos/MerkuryInnovations.png" alt="MerkuryInnovations" title="MerkuryInnovations" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Controls power to my devices, just like I wanted
rowboat15 Posted
I purchased this smart outlet to control a power strip that some of my little-used entertainment center devices plug into (network switch used to connect TV and dvd player to web for firmware updates and to stream NETFLIX). Also plugged into this device are a pair of security cameras that are used only when I leave home. The Geeni smartplug is configured for voice control via Google Home Assistant. Setup was straightforward. Since I already have linked several 3rd party accounts to Google Home Assistant, that part of setup for the Geeni smart plug went very smoothly. Everything worked on the first try. Now I am saving electricity by running some devices only when needed. That was the original motivation for buying the Genni smart outlet. Happy with my purchase. Purchase online from Best Buy, and shipping was free. Amazed that shipping was free, considering how little I paid for this. Most stores, even on ebay, still require a minimum purchase of at least $25 to get free shipping.
I would recommend this to a friendBrand response from Geeni official response
Posted
We are happy to help make our customer's life easy, we are dedicated to making affordable and reliable smart home products. Your comments are important to us because they help us provide the best service in the industry. We can't thank you enough for choosing Geeni. For request and suggestions, feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST. <img src="https://s3.amazonaws.com/stratos-logos/logos/MerkuryInnovations.png" alt="MerkuryInnovations" title="MerkuryInnovations" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Great Little Geenie!
howdyhp Posted
This was my first smart plug and I wanted to use this for a light that's difficult to reach to shut off. Set up was easy, smooth, and worked well for my light. I plan on using this to replace my timer when I go out of town as well. I purchased this on sale and made it the perfect price for this. Note: I did try to plug in my dehumidifier and although it would click on both units, it never successfully turned it on. I think the power required is just too much for this little Geenie.
I would recommend this to a friendBrand response from Geeni official response
Posted
Thank you so much for sharing your experience with your Geeni smart plug. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Glad to hear you love your device. We are thrilled hearing your feedback. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST. <img src="https://s3.amazonaws.com/stratos-logos/logos/MerkuryInnovations.png" alt="MerkuryInnovations" title="MerkuryInnovations" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Pairs great with Amazon Alexa
Slim Posted
I bought this for my MIL to go with her Alexa we got her for Christmas. It works perfectly and she has her lamp plugged into it so she can control it through Alexa. Works great when she walks into a dark room and can't see, so she can turn it on with voice commands. She also has a timer set up on it for the lamp to come on and off at certain times. Love this and how convenient it is for her.
I would recommend this to a friendBrand response from Geeni official response
Posted
Hello, Slim! Thank you so much for sharing your experience with your Geeni Smart plug. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We are thrilled hearing your feedback. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST. <img src="https://s3.amazonaws.com/stratos-logos/logos/MerkuryInnovations.png" alt="MerkuryInnovations" title="MerkuryInnovations" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Easy and economical
Carly Posted
I have two of these plugs. They are easy to set up and I like that they are integrated into the Google Home App now so I can speak to my Google Assistant to turn on the lights in my dark basement without fumbling around in the dark for a switch.
I would recommend this to a friend - Rated 5 out of 5 stars
Such a great plug!
Shawn Posted
I have had this plug for about a month now and I Love it. I was very simple to get set up and it works just as is says. I have the app loaded on my phone and it is very easy to navigate. I use the timer setting to turn my lamp out an hour after I go to bed. I also set a time to turn my lamp on in the morning when it's time to get up in the morning.
I would recommend this to a friendBrand response from Geeni official response
Posted
Thank you so much for this great 5-star review, Shawn. Our goal is to provide a convenient way of living to our customers and your satisfaction is a great compliment for us. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST. <img src="https://s3.amazonaws.com/stratos-logos/logos/MerkuryInnovations.png" alt="MerkuryInnovations" title="MerkuryInnovations" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Excellent
Rushikesh Posted
This product works as expected. I tested it with Google home. It turns on the AC that I have connected every time I ask it to. Please do see the specifications of the appliance you are planning to connect this to. Awesome product. Keep the good work up Geeni.
I would recommend this to a friendBrand response from Geeni official response
Posted
We are happy to hear that you got exactly what you wanted out of your product, Rushikesh. We hope you enjoy your device and look forward to doing more business with you. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST. <img src="https://s3.amazonaws.com/stratos-logos/logos/MerkuryInnovations.png" alt="MerkuryInnovations" title="MerkuryInnovations" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
A good smart plug.
Knightrider Posted
I bought this smart plug to turn on and off my fan. It is easy to set up and has a timer and schedule feature which allows me to turn on and off when I go to work. Now when I'm a rush I never have to worry about forgetting to turn off the fan.
I would recommend this to a friendBrand response from Geeni official response
Posted
We are happy to hear that you got exactly what you wanted out of your product. We hope you enjoy your device and look forward to doing more business with you. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST. <img src="https://s3.amazonaws.com/stratos-logos/logos/MerkuryInnovations.png" alt="MerkuryInnovations" title="MerkuryInnovations" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Works with Google
Nash Posted
Love this plugin. Easy to set up with the Geeni App (download from your App Store) then can set up to work with google for voice control. Now I just tell google to turn my Christmas tree on and off! Convenient and fun!
I would recommend this to a friendBrand response from Geeni official response
Posted
Hello, Nash! Thank you so much for sharing your experience with your Geeni (name of product). Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”. Glad to hear you love your device. We are thrilled hearing your feedback. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 7:00 AM to 12:00 Midnight EST. <img src="https://s3.amazonaws.com/stratos-logos/logos/MerkuryInnovations.png" alt="MerkuryInnovations" title="MerkuryInnovations" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 4 out of 5 stars
Easy connection and user friendly.
Brij Posted
These are pretty good. I have been using them for over a year and haven't encountered any issues. Except for it not responding a couple of times but easily fixable with reconnection. Also, easy to control it with Alexa.
I would recommend this to a friend - Rated 5 out of 5 stars
A Good Smart Plug, The Geeni Smart Plug
Blugatr Posted
I needed a smart plug for my not so smart Lava Lamp. It was easy to install, and it works well with myGoogle and Philips devices. It also fits easily on my power strip. The price was good, too.
I would recommend this to a friendBrand response from Geeni official response
Posted
We are pleased to know that you appreciate our Geeni smart plugs. Our developers created our products for easy use and affordable to customer's like you. We hope you can try other Geeni products. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 7:00 AM to 12:00 Midnight EST. <img src="https://s3.amazonaws.com/stratos-logos/logos/MerkuryInnovations.png" alt="MerkuryInnovations" title="MerkuryInnovations" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Better than Wemo
PenSD Posted
Works well with our kettle and has a smaller footprint, lower price and better connectivity than my Wemos.
I would recommend this to a friend - Rated 5 out of 5 stars
Easy Setup (Google)
Jake Posted
Got this smart product setup using my Android device with Google Home. Setup was fairly easy and probably the time consuming part was setting up a new account through Geeni. Only hiccup the device had was during its automatic upgrade during setup. If you have issues with the automatic upgrade progress circle bar not working, I recommend making sure your close to the device and near a strong source of WIFI (The upgrade needs stronger WIFI but after that the on/off feature works on a weaker WIFI signal if you move the device somewhere else). This isn't the fault of Geeni as WIFI signal strength comes from my router.
I would recommend this to a friendBrand response from Geeni official response
Posted
We couldn’t be happier that you had a great experience, Jake. We hope you are enjoying your smart plug. Please come back and continue patronizing Geeni. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST. <img src="https://s3.amazonaws.com/stratos-logos/logos/MerkuryInnovations.png" alt="MerkuryInnovations" title="MerkuryInnovations" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Works Great with Google Home Mini
RRRocks Posted
Works just like it is supposed to! Easy to setup, app works nicely, integrations with Google Home was easy. Very pleased with this item.
I would recommend this to a friendBrand response from Geeni official response
Posted
Thank you for a nice feedback. We appreciate you taking the time in sharing your nice feedback. It makes us happy to know that you are pleased with our product. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 7:00 AM to 12:00 Midnight EST. <img src="https://s3.amazonaws.com/stratos-logos/logos/MerkuryInnovations.png" alt="MerkuryInnovations" title="MerkuryInnovations" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
We love these!
Jacob Posted
This is the 5th Geeni smart plug we've purchased and we love them. Easily turns most of your general plug-in electronics into smart devices. You can use either the Geeni application or another smart assistant, such as Google Assistant/Home, to control your device's power. Would highly recommend getting a few of these for TV's, lamps, holiday lighting, etc.
I would recommend this to a friend - Rated 3 out of 5 stars
Works fine but no energy usage
GTNola Posted
I have older Geeni outlets that are now discontinued. Compared to those, this new model is smaller. The old model took two receptacles whereas this only covers one. That is good. However this model does not track energy usage. I assumed it did so I was very disappointed when I got them connected and found no power useage info. Because the app was already set up on my phone for my older models, connecting these was extremely simple and took literally about 30 seconds. All in all, a fine product but not as useful without energy statistics.
No, I would not recommend this to a friendBrand response from Geeni official response
Posted
Hello! Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We would greatly appreciate the opportunity to discuss this further. We would love to assist you if you can reach us in our support channels via email at [email protected], phone +1 (888) 232-3143, support.mygeeni.com for an online chat from Mon-Sun, 7:00 AM to 12:00 AM EST. <img src="https://s3.amazonaws.com/stratos-logos/logos/MerkuryInnovations.png" alt="MerkuryInnovations" title="MerkuryInnovations" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 4 out of 5 stars
Works great
TheAvi Posted
I bought 3 plugs and I can control my lights very well with this item and my Alexa echo. Easy to setup and use. My only issue is that it makes a buzzing noise while on.
I would recommend this to a friendBrand response from Geeni official response
Posted
Hi! Thank you for remaining positive. We're sorry for the inconvenience regarding the buzzing sound of your device. Have you tried plugging your smart plug in another outlet? Please try to reset your device and if the issue persist, please contact us via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 Midnight EST. <img src="https://s3.amazonaws.com/stratos-logos/logos/MerkuryInnovations.png" alt="MerkuryInnovations" title="MerkuryInnovations" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Great smart plug
Theanic Posted
Love this. Super easy to set up and use. Like that it is smaller then most smart plugs.
I would recommend this to a friend - Rated 5 out of 5 stars
Great Smart Plug
DaBull Posted
Easy to install, works great with Google Home Hub. The app is very user friendly. would recommend 100%
I would recommend this to a friendBrand response from Geeni official response
Posted
We would like to thank you for your recommendations and for this amazing review. Our team is dedicated to providing you and everyone else with only the best there is to offer. It’s so nice to hear that your experience such a positive one. Enjoy your device. For request or suggestion, please contact us via email at [email protected], phone +1 (888) 232-3143), support.mygeeni.com for online chat support. We are available from Mon-Sun, 9:00 AM to 9:00 PM EST. <img src="https://s3.amazonaws.com/stratos-logos/logos/MerkuryInnovations.png" alt="MerkuryInnovations" title="MerkuryInnovations" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />