Customer Ratings & Reviews

Product was easy to link to my systems. Picture quality good. Sound was helpful and clear close to the doorway. The ability to identify people by face or to show when a package has been delivered.

Really like the simple and clean design of this. IMO it looks a lot better then Ring. Can be put anywhere with Wi-Fi in battery mode, also has the option to be hardwired to your old doorbell wiring in most cases. Has good field of view and allows you to see faces but also packages on the ground. With nest aware you can name people, and when they come to your hose it will say “John is at the door” instead of “someone”. Pretty neat. Only thing I don’t like is there is no option for 27-7 recording like my old indoor nest cams. Sometimes this will start recording an event late, or not at all. Also the resolution isn’t 1080, so picture quality is good, but could be better.

The camera itself is pretty nice. And installation was fairly easy. But sadly this device is no longer compatible with Nest as Google rebranded their products Google Home. The name change I can live with. The problem is, there is no longer a way to view the video feed of Google Home devices on your PC or Mac with a standard web browser. I routinely use the Nest portal to view my existing Nest cameras on my home PC. So now I am limited to the Google Home mobile app or I guess Google expects me to purchase a separate Google Home Hub display. I am very disappointed.

I only wanted it for the video doorbell and to see when people and deliveries happen. Both things it does well. After having it for a few months I can say the cold weather kills the battery fast. I usually ha e to charge it every 2-3 weeks. But I kind of expected it so it doesn't really bother me too much. The biggest hurdle I had was getting a good mount for it. I got tired of trying what was available and what came with it and 3d printed my own. It came out so much better. I don't subscribe to the additional plans so I can't speak to how they work. It does what I wanted it to.

Google wireless doorbell Pros Video quality is pretty clear even in low light conditions. Sound quality is is really clear you can hear pretty much across the street. Can be mounted almost anywhere. Good for very low traffic areas Best just for a doorbell that can activate camera when pressed. Cons Really large Battery life is horrible even when hard wired it just drains Battery life only last a few days sometimes a few hours depending on traffic. Hard wiring does not help extend Battery life. Google was absolutely no help to fix battery life or replace device. Amazon definitely would. Motion events are delayed even in high sensitivity mode. Motion events are missed 75% of the time. One minute i have nothing on my steps the next minute i have a package with no idea or evidence how it got there. The wired version is 11x better

We really like the ease of installation. It took about 5 minutes to install. Also the product is working well, and the battery life is great.

This is my first smart/video doorbell. Installation was super easy! I must say I’m super impressed with this little device. The only downside/flaw with this doorbell is the Google Home app, when adding someone to the home app to have access to the doorbell it automatically makes them a manager with full access and with access to every other Google Home connected device. Google needs to change that ASAP So you can limit what people have access to and what they can change.

I was having a hard tome deciding on going with the google cam or the ring doorbell and i know a friend that has the ring and i feel they charge their camera more often than i do and the set up and app are super user friendly and the quality of the camera is amazing honestly glad with my purchase

It works great! The image is very good! The size I ready the idea that it was smaller and the need to use the google home app stead nest it is another con but in general it is an awesome product

I had the nest door bell wired version and it would not connect to the hub. I returned it for a wireless and it works perfecto. I appears that I have to charge it in 2 months but I’m not complaining. It does the job. Night vision is clear and I have no complaints.

Picture perfect. The app did all of the install work, except screwing in 2 screws. Twenty-three minutes start to finish. Amazing. I’m a 66-year old woman, admittedly handy, but still. . . this was super simple. Perfectly clear video. Was picking up the neighbor’s voice across the street so i turned the audio to lower response. So cool. I had debated for a year whether to get a video doorbell. Tried to install a different brand that would not work with my 35-year old transformer (it’s pulling 10.8). So glad I found this Google product that can accommodate older/lower output transformer.

A lot easier to install than I thought it would be! Quality of the Camera is incredible and the audio/mic feature have been great for when I'm not home and a delivery driver needs instructions, I can communicate with them on the fly. The battery also lasts forever since is runs only when it detects movement on my property.

[Employee of bestbuy] I bought this camera and was a bit intimidated by the thought of inatalling it on my house but the instructions made it super clear and easy. All the necessary hardware was included and the only tools I used was a screwdriver and a pair of needle nose pliers.

This is my first video doorbell. I have mixed feelings about this doorbell and will probably return it. After 4 days of usage, here is my honest feedback. Pros: Battery operated Easy to install using the hardware provided. Able to view the clip in the notification pull down on my Samsung phone. Detects people who approach consistently but not the packages that is left on the porch. It integrates well with Google Home. Video can be seen on my older Google hub. I don't know for sure what voice commands there are. Two way communication works great. Able to connect to doorbell camera and view it as long as I have good cellular connection. Cons: Has to be set up using Google Home with your Google account. Nest app or account will not work. Setup was NOT a breeze in Google Home app. On the first try, set up did not finish. On the second try, Google home could not find the device, but on the third try, I asked my Google mini device to sync my accounts and it finally showed up. Camera does a poor job of detecting animals (cats, dogs, raccoons, opossums, and other animals that come up on my front porch). This is still true when I have all motions turn on for notifications and wake-up sensitivity set to high. In order to see live feed for a longer period of time, you must install it using the old doorbell power wires. There is no fast charging. It takes about 1 hour per 10% charge so it takes about 10 hours to charge it from 0% to 100%. Notifications are sometimes late and sometimes several minutes late. Sometimes the doorbell will not send a notification of a person until the person has already walked away. Video quality at 1080p is still below average. When I zoom in during a live viewing, the quality suffers greatly. Night vision...my old Altec Lansing ALT-117 IP camera does a better job. Constantly get the message from Nest "Updating your phone's location for Home/Away Assist". You have to turn it off in Notifications settings on Android. You have a 3 hr window to save any video clip. Any video clips outside the 3 hr will no longer be available to view or save. Look at the circle times and events on both pics to see it. You must subscribe to their storage service in order to have clips outside the 3 hr window. Also, if you have any Nest devices before Google bought Nest, then you are required to move them from Nest app to Google Home. You must use your Google account to add them. I had to delete the devices from my Nest app/account and add them via Google home. I had to set up a new "home" location in the Nest app using my Google account (linking the accounts maybe?). I also had to re-add my Kasa Smart Plug mini and wall switches to the Kasa app and then reconnect the Kasa account to Google Home. I have the Blink Doorbell with sync 2 module and outdoor camera ordered through Target.com b/c I get 5% off via Red Card. I hope it will be better than Google - Nest Doorbell.

Pretty good camera for my first door bell camera. I got a mount from Amazon and was installed easily for the battery operated one. The videos are a bit choppy but I’m unsure if it due to my WiFi. I’ll test it more when I have to charge the battery.

So far so good. It can be a little tricky to install but there are helpful videos all over the internet. The image is clear, audio is good and this is a simple but effective upgrade over a standard doorbell.

Awesome doorbell with sleek design, has never had any issues. Clear pictures, lights up when someone walks up to the door... can even tilt it to angle differently. We've loved it!

The doorbell is good compared to others. I had the doorbell from Vivint and I like this doorbell more because of the extra features. Compared to Ring doorbell I’d say they are about even. That’s my opinion… the battery life lasts about 2 weeks sometimes a few extra days past the 2 week mark, but ours gets plenty of use. BIGGEST ISSUE!! there is a black button on the back of the doorbell that locks the doorbell into place, well it gets stuck and you have try and clean it or wiggle it out…. If you don’t it won’t click to lock into place correctly. I had this issue on the first Google doorbell after about 9 months. Family friend went to ring the doorbell and it fell off the mount and broke when it hit the floor. I turned it over and the darn button was stuck inside. Wasn’t able to warranty it because now it was broken… there are two screws on the back that I use as a safety now just incase that happens again it won’t fall on the floor and I can warranty it out.

I regret buying this. I wish I would have just gone with the Blink system we already knew or tried out the Ring doorbell. I got a Google hub for my grandparents and so they got this to replace their Ring doorbell and regretted it too. Issue number one.. only wired-in doorbells can have a separate chime that you can add to the system. If you do not have a Nest hub, Google Home assistant ($100), or other Nest branded speakers (also additional $100 purchase) you will not have a doorbell chime. You will only know someone is at your door if you have your phone on you. Our issue was we had a Hub but it was downstairs. So if someone rang the bell and we were upstairs we never knew. Because we had the battery and not wired doorbell we could not even purchase these additional speakers to go with our system. This seems like it could be as simple as a smart plug with a speaker on it that connects to the same wifi. It should not need the purchase of additional expensive speakers or hubs. Issue two, sound on the video. I can never hear any sound at all on my recorded videos from my doorbell. The video is turned all the way up and nothing. Issue three, how long videos are saved. My Blink devices save videos for me for up to 60 days! Google non-paid subscription I get a measly 3 hours and it is ONLY savable on their cloud. There is no option for an SD or USB storage like there is on the Blink cameras. Overall I don't think I would recommend this doorbell. I wish I had done more research and gone with a Blink or Ring instead as they both also cost much less and could have used an Echo Show as my home screen which also has a lot more options than the Google Hub.

This works fine and the video quality is great. The only issue is I get notifications late most of the time but that may be caused by my wifi so I don't know for sure. it works well with my Alexa devices and I love it. I was good that I ordered from Best Buy as I have total tech and they installed it for free. win win