Customer Ratings & Reviews

I recently purchased the Pixel 9 Pro XL, and it has exceeded my expectations in almost every aspect. Performance: Powered by the latest processor, the Pixel 9 Pro XL handles multitasking with ease. Whether I’m gaming, editing photos, or running multiple apps simultaneously, it remains fast and responsive without any noticeable lag. Battery Life: Battery performance is solid, easily lasting through a full day of heavy use. The fast charging feature is a nice bonus, providing a quick power boost when needed. Software: Google’s clean Android interface is always a pleasure to use. The Pixel 9 Pro XL comes with the latest software updates and security patches, which is a significant advantage. Build Quality: The phone feels premium in hand with its sleek design and durable materials. It’s comfortable to hold and looks elegant. Overall, the Pixel 9 Pro XL offers a top-notch experience with its impressive display, powerful performance, and exceptional camera. It’s a great investment for anyone looking for a high-end smartphone.

I'm not one to write reviews, but I love this phone!! I traded my Galaxy S24 Ultra for the Pixel 9 Pro XL since there was a great trade-in program, so this is my perspective switching. The Pixel's hardware feels SO good when you're holding it, so much more than the sharp edges of the S24 Ultra. The S24 was so uncomfortable at times that I had to change the way I was holding it several times. It has the same build quality you'd get from an iPhone. The Pixel's performance seems equal to that of the S24 Ultra; I think we've hit a point in the chipset where we're now optimizing more for AI. Many AI features such as Add Me, Video Boost, Screenshots, and Call Notes are so useful - not gimmicks! I particularly love Call Notes since I can get anxious while on a call, so I tend to forget bits of the conversation. This is game-changing for me. Also, I take a LOT of screenshots, so having an app that uses AI makes sifting through what I'm looking for a breeze. Everyone would find the AI tool they prefer more, but those two make a big difference in how I use my phone. The Pixel's battery life is also impressive; I've used it for two days, and it's around 10%. Android is known to learn how you use the phone, so it optimizes even further. The camera is another reason I chose this phone. The photos are BEAUTIFUL! This is coming from a professional photographer's point of view, too. I never was a fan of the S24 photo processing, but we didn't for the S24 Ultra for the pen (note-taking). There's so much to love about this phone. Again, I'm not one to write reviews, but Google finally made a flagship worth considering. I've owned a lot of phones, and this truly impresses me.

Excellent device. The iPhone of Androids, and I state that as a compliment. Apple has been doing it well for more than a decade and continues to hold the majority of the US market share. I have been a Samsung Ultra series holder since the s21, and prior to that a variety of Android based devices - Samsung flagships, Pixel 6 and before (including Nexus devices), Oneplus flagships, Motorolas, etc. I think the 9 series line is the best they have done, not just cause it the lastest, it's actually hitting on all points, hardware, software, camera, and guess what, battery is usable for a full day with no issue... Keep in mind, daily power users or mobile gamers may not see this to be fit. Power users may need to juice up at some point during the day, and charging is pretty quick and comparable to the Samsung 24 series, gamers will need to stick to the Snapdragon based phones, raw power of the SoC will make more sense for about the same price - however, these users are the minority, the avg. user is very likely to like/love this device.

Dear Best Buy Team, I typically don’t have high expectations when it comes to well-known retailers, but my recent experience with Best Buy truly exceeded them. I was able to get a new Pixel 9 Pro XL for essentially free, thanks to an incredible trade-in deal. I had planned to sell my old device for $450, but instead, I received a total of $1,010 in trade-in value. On top of that, I was given a $200 e-gift card, which I used to furnish my newborn son’s room. Overall, if you're always upgrading, I recommend this phone. I usually stick with Samsung, but I love how refreshing it is to be daily driving a Pixel. It's snappy, quick, long-lasting, bright, vivid, and a great user experience. Cons, fast charging could be way better, however, if you have a charger in your car or near your desk, I guarantee that battery life will not be a major problem. As a new parent, capturing memories of my son and our little family is incredibly important to me, but like many families, money can be tight. Best Buy made it possible for me to get a new phone without straining our budget, and for that, I’m truly grateful. I don’t usually write reviews, but this experience felt personal, and I wanted to take a moment to thank Best Buy for making it all possible.

I switched from the S24 Ultra to the Pixel 9 Pro XL, and I’m impressed. The upgraded modem (from the Pixel 8) runs cool with no overheating, and performance is on par with the S24 Ultra. The battery life is amazing—lasting all day. I love the classic Pixel features like call screening and the new screenshots app. However, Gemini needs work—it’s not as useful as I expected. Overall, the Pixel 9 Pro XL is a solid upgrade with great performance and battery life. Just needs some improvement with Gemini

Been a long time Samsung Galaxy phone user. They make great hardware, but Pixel reveal in August 2024 convinced me I could stick with Android, having a new top end smart phone without changing to Apple! I've had the the Pixel for three months. Very impressed with the camera. Color tones are much more realistic. Signal quality was a big concern since I live in a rural area. I really can't see any difference from Qualcomm modem. This was a big surprise. Display is so lifelike and at the same time bright. Battery is phenomenal. I can go two days with heavy use. So glad i switched!

I've had most pixels since the Nexus 6p and this one finally feels premium. The interface, the feel, the appearance, the weight. It's all great. I read one article about someone's hand getting tired, that's most absurd 1st world, soft tissue gripe I've ever heard. The phone is the larger of the family and has a great screen, battery life, and everything else so far. As with every phone, updates fix things and sometimes they introduce small quirks that needed to be ironed out. Aside from a could minor annoyances there were quickly resolved in the first update, I have no complaints about this phone and would highly recommend. Pixel 9 line, Samsung S24, and the latest iPhones are all great devices giving the end users the best experience. It's all a matter of personal preference nowadays.

The phone just works. Great screen, all day+ battery, top tier camera, and incredible features. Highly recommend this phone.

Smooth display, battery life was great, camera was great. Phone was not, charging time was good too. No Issues for 5 day, Love it!!

Good phone, was able to trade in an older phone for, very fast, good support, love the pixel. This color is great. System is fast, it is well integrate with google pixel, the ai feature is not that great though.

Really good cellphone. This is the best pixel Google has ever made. Good features and all day battery. Perfect camara. Love it.

Great phone really fast. Really snappy. I like how the camera is very good colors

The Pixel is wonderful ! I switched from iPhone and I have no regrets! This phone is phenomenal. The camera is why I bought this and it lets me take gorgeous photos. It's surpassed what I expected out of a phone. There are so many amazing things on it that iPhone doesn't have. Gemini is the best! Apple dropped the ball because from what I hear Apple's AI is way behind and lacking on iPhone. Gemini Live has assisted me with installing a bike dereilleur and fixed our water softener and more! Get this phone!

Coming from a Pixel 6 Pro this is a definite upgrade. Beats the s24 ultra in photos.

The Pixel 9 Pro XL basically meets expectations. The screen and picture quality are good, and the cameras as always with the Pixels are a main selling point. On the other hand, the phone is not great with battery (unlike what I'd often read), and I'm not particularly wowed by the AI capabilities. That may change with more time, but as of now I'm giving it a mostly good, not great review.

Love this phone so much, came with a nice charger too. And the camera is so good. The price on best buy was cheaper than the Google site

I’d like to think this is the “iPhone” of android with how attractive and smooth the OS is and the level of sophistication across the board cause of the animations. Can’t wait for Android 15

I've been a samsung babe for over 8 years but owning a Google pixel 9 pro XL is a game changer. Thank you Google for creating this masterpiece. I can't love this phone any less. Im studying it like i have an exam on it. It's superb.

Clean and neat experience. Pixel does not disappoint. This time the battery is also very good.

Happy with my purchase. Good camera, nice size, seamless scrolling and videos.