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CHRISTT Posted
[Employee of bestbuy] DO NOT buy this band. You will not get the correct one. The UPC that ends in 8284 is the regular sport band not the sport band with all the holes. Best Buy has the wrong image for this item.
Posted
Hey there, CHRISTT. Thanks for bringing this to our attention. We recommend reaching out to the retailer so they may be able to resolve this issue and get you the proper device. <img src="https://s3.amazonaws.com/stratos-logos/logos/madebygoogle.jpg" alt="madebygoogle" title="madebygoogle" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Larry Posted
Do not attempt to order this band from Best Buy. I ordered it and had it sent to my local store a few weeks ago. I did not receive the Active Sport Band. I received another default Pixel Watch 3 band. The guy working at order pickup said these have the exact same sku, so that's why it happened. I went to Customer Service, returned the incorrect band and they ordered another Active Sport Band. I went to pick it up last week and had once again received another default watch band. I walked over to Customer Service and returned it a second time. This time, they ordered a replacement and had it sent to my house. Today, I received the package and it was a completely different band. It was a tan, nylon band for an Apple Watch. It's not even compatible with the same watch.
Rajesh Posted
I ordered the active sport band but received a regular sport band instead. The mix-up was disappointing, as I was looking forward to using the right band.
Posted
Hey there, Rajesh. Thanks for bringing this to our attention. We recommend reaching out to the retailer to make sure you get the correct product. <img src="https://s3.amazonaws.com/stratos-logos/logos/Nest.jpeg" alt="Nest" title="Nest" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
IreneB Posted
If I rate the Pixel watch band on its own merits, I'd give it 5 stars. It looks good, fits, and seems good quality. Of course, only time will tell. I deducted one star for Best Buy sending me a band I didn't order. Looking at Pixel watch band customer reviews, sending bands people didn't order seems to be a problem at Best Buy. They sent it promptly, though, and service in the store was excellent when I ordered the band, so I'm happy.
DaGator Posted
A nice band that is a lot more breathable than the one that comes standard. Great for summer days in the south or a intense workout
SMis Posted
Different item delivered. The picture and band of the item is not same
CodyRCantrell Posted
Great replacement band for when my old band broke.
Owen Posted
Unfortunately, Best Buy still has the wrong item attached at the warehouse to this listing. I purchased this "SPORTS Active Band" and they had the "Active Band" waiting for me. I talked to the manager and he said he'll look into it. As for the SPORTS band, it's pretty good! Definitely more breathable. I'd give it 4/5 stars because it broke after two years.
Posted
Hi there, Owen. Thank you for bringing this confusion to our attention. We’re here if you have any questions or concerns about the product: https://support.google.com/googlepixelwatch/gethelp?sjid=1168929876280557452-NC <img src="https://s3.amazonaws.com/stratos-logos/logos/madebygoogle.jpg" alt="madebygoogle" title="madebygoogle" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />