Nice device, however as this is aimed at senior citizens they should have thought about making the ring tone louder. Also why have a pen that isn’t attached to the base (easy to misplace).

I bought this for my grandmother. Granted, so far she has only learned the call button...but that's ok. That's the most important one!! My mom is her caregiver, it has been a huge help to her also. She can see my grams at any given moment form anywhere. The bonus is that grams is now able to talk to extended family. It doesn't cost her extra like on a landline. And she has been able to see all her new grandkids all over the country...lolol The only problem so far, is that she lives in an old house with a tin roof. The cell service sometimes can be shoddy...but the grandpad itself is awesome!!

My 83 year old mother was afraid of getting her identity stolen so she gave up on the internet, email, and being connected at all. Since she lives far away it is hard to keep her as up to date with photos etc. Grandpad is easy to use, we are the moderator of all she gets, and it can automatically send our Instagram and Facebook posts to her without fear. Perfect for what it is marketed for!

My Dad is 91 yrs old and has been having a very hard time using his cell phone. This new Grandpad .. only needed cell phone connection has given my Dad a whole new love for life. Living a alone he is able to connect with all his family easily and on VIDEO .. Yes VIDEO Chat !! he love the music, and picture gallery we down loaded for him. At $ 40 a month this is the best deal out there. Not only can DAD see all of us when he calls, but we can check on him daily and feel good even being 1300 miles away. The price for the Granpad is only 200 dollars and is as good as any smart phone , but the size of the pad is what makes it easy to use for seniors who have never used an iphone or Ipad. Great Customer Service and easy to get started.

I purchased this for my parents as a Christmas gift. In 20 days, we have not been able to get it to work. I finally found out that the sim card is for a T Mobile phone and they need an ATT sim card. Now, I have to pay to have it replaced. this is not a very good service for elderly people who are not current with devices such as these.