Works great so far. Quiet, easy to use! Glad we wont be lookong at regular maintenance with this.

Ordered this dec 2025 arrived Jan 2026 forklifted into my garage and was able to assemble the rest of the unit in alittle over an hour. Had a battery that wouldn't take a charge but called the greenworks customer service directly and I had a replacement in 2-3 days. Haven't had the chance to mow and grass with it yet but really impressed with how the unit functions.

Buyer beware - if anything goes wrong with this mower, the Greenworks customer service is beyond horrible. I bought this mower and during the second time mowing my 1 acre lawn, the blade suddenly malfunctioned and literally cut 3 inches into the housing steel of the mower.....very fortunate no one was injured. This was two months ago and I have been dealing with the "customer service" ever since trying to get the warranty to fix it. After two months of not having an operable mower, I still have zero answers on what happened or where to take the mower to get looked at/serviced. I get the run around every time I call them - "they are looking into the possible cause" and "will find a service center" to take the mower.......they even suggested I take the mower apart myself to diagnose what malfunctioned. Beyond ridiculous.........I would highly suggest buying a different $5,000 mower.......Greenworks is absolutely horrible

Shipped to me broken no option to return. Imagine spending 4k and the tools doesn’t operate.

Into my second season with this mower and I’m mostly satisfied. I bought this mower to cut a large property. Approximately 2 acres including the house and a few areas that don’t need to be cut. So maybe 1.6-1.7 acres of actual cut. Batteries (4ah) charge quickly but I can only cut about half the yard on a single charge with the most battery conscious settings - the speed is great but it kills the battery making it jump from 35% battery life to 5%. In fact, if I jump the gun on the batteries before they’re fully charged then I find myself waiting for a 3rd charge. This is not a new phenomenon, I can’t imagine a scenario when I could cut 2 acres on a single charge, might be true for the 8ah batteries. It makes a big difference turning a 2hr cut into 3.5hrs. No complaints otherwise, it’s a great mower but personally if I had known how out of reach 2acres was then I might’ve chosen differently. The cost for additional batteries is like $1400 for 6 4ah or $2200 for 6 8ah. I’d be about halfway to a 2nd mower to fix my problem. It’s possible that a couple of my batteries are just defective and I’m living off 4 working batteries but it’d be quite a project to isolate battery combos and try to find the weak one (15 unique battery combos to test ,time and track) If you’re looking to cut a larger property just expect it to do an acre per charge.