Overall pleased and worked great for a small 1000 sqft lawn. Packaged in plain brown box. Recommend curbside pickup as it's heavy. Condition was very good - a few scrapes here and there. The biggest problem is that the start switch tends to stay down and not release but it turns out that's an advantage as it's a pain to have to let go of the handles and press the start switch to restart - I eventually just let the motor run when I would turn it. Note the batteries are reconditioned and stamped RC but unlike other reviews I didn't see any stamp on my mower. Height adjustment was great. At first I only saw 1-4 but then realized there's a lot more positions hidden from view. Mowed slightly damp grass without any problems. I have about 1000 sqft which takes about 15 min due to so many turns. I put both the 2 & 4Ah batteries in and it drew 2 bars from the 2AH and didn't touch the 4Ah. Self-propelled is overkill for my small lawn but sure was nice - I'm usually tired by the end but not with this. Seemed to cut very well and actually did a better job of sucking up small leaves than my gas mower. Sure is a delight not to have to fight with my old carb for 5 minutes getting it started! Recharge 4Ah in an hour but noisy fan. Handles have a unmarked green section that you pull to fold the handles. The power controls must be installed with 2 screws and like other reviews the wires there looked sketchy as they have to be bent at an angle to fit but no damage to mine.

This is a good mower. More powerful than you would think. It does need two batteries to operate which my older version did not. It also only has 1 blade & I see a newer model has two. I think this would help with the leave mulching I do.

Awesome! I love this mower. I does the best job. I fenced a small area for my Yorkies and this mower keeps it so nice and short.

So far…so good. Easy to setup right out of the box

The first order, got two 2 Ah battery, instead of ine 4 Ah and another 2Ah. Chatted with customer service, they asked me to take tbe battery and get exchanged.. went to store, they said they can’t exchange only the battery, went back home, loaded the mower in my car.. its heavy.. drove back to store, paid additional store tax for ordering the exchange.. now after 4 days recieve another mower, with correct batteries, but one was defective, never charged at all.. now going to return this too.. worst service from Best Buy.