
Hiboy -U2 Electric Scooter with seat w/ 25 mi Max Operating Range & 20 mph Max Speed - White
Q: The tire diameter is 14" - what is the tire width if you have to replace one of the tubes?
A: Our rear tube blew almost immediately. I put a 14-2.10x2.50 tube in it that seems to be working. Pull both rear axle nuts and a retaining washer on each side. You will be able to drop the wheel down like a bicycle once you disconnect the rear brake. There is a round cover you remove 2 screws and pull that cover out. Once that is done you can get the tube out from the rear brake side.
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Q: Once the battery loses its ability to hold a charge, what do we do?
A: Hi! If you experience any issues with your product, please feel free to contact Hiboy customer support directly. In most cases, if a problem occurs within the warranty period, we will provide a free replacement for the relevant parts or offer other appropriate solutions based on the situation. Even after the warranty period, our support team will still be happy to provide guidance and assistance. We highly value our customers’ experience and stand behind our products. [From: Hiboy Support Team | Email: [email protected]]
Q: What type of inner tube is required, and where can one purchase them?
A: Since this accessory is not sold separately on our website, please contact Hiboy customer support by email. Our support team will provide guidance on the correct inner tube type and assist you with the next steps. [From: Hiboy Support Team | Email: [email protected]]
Q: How can I make my scooter go a lot faster then 20 mph
A: For safety reasons, your scooter is designed to have a maximum speed of 20 mph. It is not possible to increase this speed. We appreciate your understanding and hope you enjoy a safe riding experience. [From: Hiboy Support Team | Email: [email protected]]
Q: How can I change the display from showing me kmh back to mph?
A: Double click on the 3 lined button adjacent to the power button. That should do the trick :)
A: No, the battery is not removable.
A: Call your local Best Buy store for more details on availability in your region.