Great scooter, I've been using it for almost a year now and it hasn't given me any issues. The battery life is good and it rides pretty fast on sport mode. The suspension and the puffy seat makes it very comfortable to ride. My 76 year old dad loves it. He uses it to go along bike rides with family and grandkids. Will i buy it again? Yes, I'm actually buying another one for my dad.

very sturdy and comfortable ride I really enjoyed how fast it can go and how easy it is to use. also, the bill can be a little difficult once you get past that it’s very great to have!

The instructions lack critical details as well as the images along with them. There's a fair bit of assembly required and many adjustments after the fact. While this wouldn't normally be a problem, the instructions are woefully lax and vague for both. Their video instructions on YouTube don't include this model, despite the included instructions stating this was an option. And before you think, "what an idiot, can't even follow instructions with pictures, let me give an example: Users are required to install the front axel and wheel. The washers for the FRONT AXEL, including 2 that are meant to lock into place with special notches, were put onto the axel incorrectly, seemingly randomly. This whole front axel assembly includes 4 washers, 2 different sized spacers, 2 fasteners, and the axel itself. There are no images or descriptions of what this axel assembly is meant to have on it or what order they should be in; not even a picture. If I hadn't noticed or was none the wiser, I could've seriously injured myself or whoever was unfortunate enough to be riding while the FRONT AXEL failed! I stress this so much because another review online I had seen mentioned their front axel had bent. This was likely from the above packaging error along with hitting a rough transition too fast. Another smaller example is the seat locking clamp; it doesn't clearly show or describe where this should be located on the base/shaft. Because of this, I had just assumed it was in the right spot and started tightening it. I felt like it had taken a lof of tightening to get it to stay, but I was finally able to sit on the seat fully. A couple rides later, I wanted to make an adjustment, but after loosening the clamp, the seat didn't budge. Even with all my weight on it, it wasn't moving. Turns out, the clamp wasn't down low enough (which isn't described or clearly shown), so it crimped the metal of the base into the shaft of the seat. It was able to be freed with a mallet, which left a nice dusting of steel shavings all over the rubber foot pad after it budged. To loosen up the bite of the base, I took the seat up to the very edge of the base and then gently used it to "pry" in circular motions. No major damage was done, but it was a substantial annoyance that others may not be prepared for, or may hurt themselves trying to fix. So far, things have been fine. I'm right at the weight limit of 220 lbs when fully equipped for the ride, and it still can do 20 mph and has a respectable ~14mi range while doing so (never measured exactly). The seat will need to be up higher than you'd expect if you're an adult. The lights work great and the front is adjustable with relative ease. This also means if you don't tighten it enough, it may rattle loose over the course of a ride. Overall, I can recommend this product based on how it performs and is as advertised, but this is with a BIG caveat that you'll want to know someone who is mechanically knowledgeable and/or comfortable with building a scooter/bike. While I'm no expert and have no professional expertise, I felt comfortable with how I had installed everything, but it wasn't without its risks or failures. Just be advised of the above, and invite a friend to help; the axel installation is a big hassel even with the extra hands.

This scooter is a very solid build with clean welds and dual drum brakes. I am amazed at the quality for the price. You get more range and power over a similar priced scooter and I got this in store. I have four E scooters, two of which are dual motor hyperscooters. Besides the speed difference, my wife and I can ride all day paired up with the Hiboy.

I checked multiple stores and only Best Buy had what I needed, and at an affordable price. The e-scooter is great! It has a seat and a basket. 20 mph is plenty, and up to 25 miles of range is great for this price. I recommend the hiboy U2 e-scooter.