Customer Ratings & Reviews

It's a nice little scooter for short commutes and light shopping. Things to think about: Pros: Comfortable Easy to ride Front and rear drum brakes work well in wet weather Front light is very bright Well constructed Sturdy built-in basket The larger than avaerage tires work well in poor weather Cons: Heavy Under-powered (411-watt motor (according to HiBoy's website) rather than the 500-watt advertised), so it struggles with steep hills Has a non-standard connector for the charging port, so if you have to replace the charger for any reason, you will also need to replace the socket. HiBoy doesn't even offer the charger on their site. Customer Service is by email only. The phone number on their site only goes to voicemail that isn't set up. Overall, it's a good machine for the price. Riding it reminds me of the old Tote-gotes of my childhood as it handles about the same, but more comfortably. Realistically, I'd place the range at around 10-15 miles, but then, I live in a hilly area. My biggest complaint is the unavailability of replacement chargers. My son lost the charger on his way to work a couple of weeks ago, (he forgot to zip the pocket on his backpack), and we've yet to find a compatible replacement -- even in the third-party market -- due to the weird connector. Losing one is unusual, but chargers do die from time to time. It sucks to have to retire a $400 scooter because you can't charge it. I'm researching other chargers and retrofitting a different connector -- not something one should have to do with a month-old scooter. Last-minute addition: I just heard from HiBoy Customer Service, and they said that they were going to send a replacement. Granted, a charger only costs them a couple of bucks, but still, this is a nice gesture on their part.

Excellent shooter! We love it! Easy to assemble and it is fast! Smooth ride!

I drive my hiboy scooter basically m-f 2-4 times a day for about a month or so and I can complain it gets me to work in 15 min or less I don’t use the road a lot I usually ride on the sidewalks because I don’t wanna back up traffic unless there is a bike lane for me but I usually just drive through neighborhoods this is a way better commute to work I don’t have to worry about gas only charge it basically when I get home from work so the battery will last all day until I get home. Usually I am on one battery when I pull up to the house if I leave work on my lunch if I had to complain about one this is the initial setup of the product the video they have on YouTube the guy isn’t really descriptive but I feel like they gave him a time limit on the video outside of that make sure everything is tighten up and enjoy the ride TIP: IF you have a huge speaker you can tie it the basket on the back and have music so you have to have headphones in while you ride I tied mines down with the bungee cord that came with the scooter and I also have a bike lock that I have wrapped around the speaker and basket to keep it from falling out. ENJOYYY :)

Love this scooter! Holds a good charge for more than advertised and constantly goes 20MPH when setting is on speed. The headlight at night is super bright and I feel comfortable driving around the neighborhood at night.

I just received the U3 scooter and bought it for my son to commute between home and school. The small rear basket is perfect for holding his backpack, and the product even comes with two straps to secure it easily. There are three speed modes, which makes it simple for him to control the top speed safely. It also has a cruise mode, which is better than other scooters we’ve tried — after holding the throttle for a few seconds, you can release it and it keeps going smoothly. Overall, it’s a great scooter for teenagers to ride. Just remember to always wear a helmet!

Very impressed with this purchase. Excellent product. I underestimate it,but very happy i purchased this. Highly recommend to anyone interested in getting one o these.i love buying things from Best buy. Good quality inventory. You guys rock!. Thank you for your service.

Very easy to put together and great product for small trips around town

Can take scooter off-road onto bike trails. Handles it no problem. I have a disability and I find it very easy to use the scooter without any pain issues afterwards. Compactable and easy to travel with. Would give this 10 stars if I could. Very glad I’ve made this purchase.

This has helped me and my husband go around the parks. I have rods in my legs and its painful. This has helped alot.

Been riding this for a couple weeks now, mostly to work and the store. It’s honestly better than I thought for the price. The seat’s comfy, and the basket actually fits a good amount. I can throw in groceries or my backpack no problem. The ride’s smooth on pavement, and the suspension helps when the road isn’t perfect. It goes fast enough for city riding without feeling sketchy. The lights are bright too, which helps when I come home late. Charging is simple, and the battery’s been lasting fine for my usual trips. No weird issues so far. If you just need something easy to hop on and go, this one works great.

I bought this scooter for transportation and to do deliveries on it, thought the 25 miles to the battery life was true however it’s more like 7 miles to the battery. And the instruction booklet for building it is not great. Plus, I couldn’t find a video online!

Got this to make my commute a bit easier, but I ended up liking it way more than I thought I would. The seat makes a huge difference. Standing scooters always made my legs tired, but this feels chill and steady. It rides nicely on sidewalks and bumpy spots and doesn’t feel cheap or shaky. Build quality feels solid. It also folds up easily, so I just keep it in my car during the week. Super convenient. And the lights underneath are honestly pretty cool at night. Makes me feel more noticeable when it’s dark. Overall, it’s made getting around way easier and a lot more enjoyable.

Amazing scoooter Well scooter/bike I should say. Got for my 13 year old neice to get to and from school with and shes 221 pounds. Exactly the weight limit practically and it pulls her no problem. Strong motor and decent battery life/range. Very well built/sturdy.Heavy duty suspension. Nice tires, and brakes work well. Oh yeah and cool bright headlight/tail light. With colorful side lights. Would buy again 100% . In fact I may for myself lol or my fiance. One more thing the seat is huge and comfy! Comes with a big basket. Big bumps feel like clouds on this machine. Also took my son for a ride on the front after christmas and he loved it. (Did plenty of test driving before giving it to my neice on christmas ahah)

I’m really happy with this scooter for the price. It’s very practical for daily use, comfortable with the seat, and easy to ride. The battery lasts a good amount of time, and the speed is perfect for getting around. Overall, it’s a great value and I would definitely recommend it.

Good scooter overall. Easy to assemble. The battery range has also been good so far for driving around my college campus for 4-5 days without charging. The only issue I had was with the front wheel fender, mine may have been defective. Even after following the instructions exactly during assembly, the fender still looked bent and drooped to one side, causing it to rub against the front tire. I had to remove it completely. Aside from that issue, the scooter seems to be working well for everyday use.

My nephews are really enjoying this electric scooter. It is fun, easy to ride, and keeps them active and entertained. The seat adds comfort, and the design feels sturdy and well made. Overall, it has been a great purchase and provides hours of enjoyment.

I bought this scooter to keep up with my kid as she's riding her bike. It is incredibly easy to use, and a great commuter for short distances. The one downside is that it is hard to repair, or even find anyone who will fix a flat tire. I got a flat and had to pay $60 just to get that swapped, and that was just for labor. It the tire gets a flat on the motor side, most places won't fix it, I tried power sports places and bike places. So, something to be aware of when getting this.

Exactly what you want for everyday cruising! Good speed good battery great lights

I love this bike but it can get u like 8-9 miles on Drive mode. The basket function and the lights are my favorite features! Along with the very comfortable seat there really is no other scooter like this one. The bikes speed is measure is KM & I maxed out at 28 going downhill on sport mode.

This is amazing easy assembly good charge hold rides smooth!