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dissatisfied Posted
After a one year of using it I can say that this portable cooler works so nice during the day, but at night is terrible noisy. Anyway I gave it four stars because it is easy to use, easy to clean and the air is clean and fresh.
dxrevue Posted
This cooler is mostly a glorified fan with the ability to provide minimal cooling in low humidity environments (< 50%). Once the temps and humidity go up to around 80 F (or 27 C) it doesn't seem very effective and an A/C would be better. However, it's a lot more energy efficient, compact, quieter and portable than an A/C so it would be useful in smaller spaces or wherever you can't vent exhaust out a window. There is also a large capacity reservoir which make it convenient to use for a long time (e.g. 1-2 weeks with regular use) without having to refill it. The remote makes it easy to switch the fan speed (low, med, hi) and activate the oscillating louvers to provide more fan coverage. I used this in the PNW where humidity hovers around 45-55% indoors the summer and was useful when temps were below 80 F / 27 C. It's also useful for ventilating small rooms or areas where an A/C wouldn't be appropriate (e.g. no windows).
RaufA Posted
We have not been able to use this properly, it doesn't really have any impact on the room temperature even for a small room or 100-150 sq feet. We didn't use it for a long time and couldn't find out during the returnable period if we could return or not. It just turned out to be a complete waste of money. Also filling and getting water in is a hassle as well.
Posted
HI Rauf,
Thank you for your inquiry. Evaporative Air Coolers uses the power of water evaporation to cool. Unlike an Air Conditioner that uses a compressor and chemical refrigerant to cool, an Evaporative Air Cooler cools by reducing the temperature of warm, dry air as it passes through the wet Honeycomb cooling pads. The cooling sensation happens when the airflow touches your body. Having the airflow directly onto your body / skin is the best way of cooling with an air cooler, so it ideal to have the airflow within reach. Air Coolers work best in dry climates - the temperature reduction of the air coming through the air cooler is higher with drier air. Please contact us at info@jmatek.com and a product expert can help to troubleshoot so you can make better use of your air cooler. Thank you.
MommaBear Posted
Not so impressed, thought it would be more capable of cooling down a small room, would recommend an AC instead
Posted
We are sorry to hear about your experience with this unit. Portable evaporative air coolers work best in areas with a dry climate, with humidity levels below 50-60%. These also require ample cross ventilation along with dry heat for optimal cooling. These units depend on water evaporation for the cooling process, instead of a compressor, and hence should not be expected to cool like air conditioners.
Our customer support team will be able to look into all your concerns and troubleshoot for you. Please feel free to give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number BBC0121. We look forward to making this right for you. Thank You !
Tuluzahara Posted
It's nice it gets cold and it's not loud and a good price
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
Angie Posted
It's really does cool down the bedroom. No need for an AC anymore. It's an awesome cooler and it works great.
nque Posted
The cooler works well for the price. It is best used in a mid-sized or small room. Adding cold water helps cool vent cooler air. It is by no means an air conditioner but it does help cool an area a bit. My only complaint is the compartment for refilling the water is small so refilling the water will take some time.
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us.
This unit is not an air conditioner as it does not use a compressor or refrigerant gas. It should not be expected to cool as efficiently as a refrigerated air conditioner. The frequency with which you need to refill the water tank depends upon the hours of usage, ambient environment and so on.
Our customer support team will be able to look into your situation better and assist you. Please feel free to reach out to us at 1-800-474-2147 between 8:30 am and 5:30 pm EST Monday through Friday or send us an email at usinfo@jmatek.com.
If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
Hockeydude Posted
Thinking about returning this. Doesn’t cool as I had hoped.
Posted
We are sorry to hear this. Our portable evaporative air coolers work best in areas with a dry climate, with humidity levels below 50-60%. These also require ample cross ventilation along with dry heat for optimal cooling. You may need to check the environment conditions of the are you are operating the unit in, in order to ascertain why it did not cool the way you expected it to. Our customer support team will be able to look into all your concerns and troubleshoot for you. Please feel free to give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number BBB0723. We look forward to making this right for you. Thank You !
Marie Posted
Works more like a fan than an AC. It also makes a pretty distracting gurgling sound.
DonnaH Posted
Love the added comfort by adding this to my rooms small ac and then having a humidifier just another plus.
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
John Posted
Lite weight and seems easy to operate. I need a basic room a/c and this fit might requirements.
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. Evaporative Air Coolers do not work like Portable AC's as they cool the air using the natural process of water evaporation, and do not make use of compressors. At your convenience, please feel free to get in touch with us at 1-800-474-2147 between 8:30 and 5:30 PM EST (Monday through Friday) or send us an email at usinfo@jmatek.com. Our customer support team will be able to assist you. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
Lori Posted
This really kept the sun room cool during this summer heat!
Mejiawill Posted
Works great...I would recommend it to anyone trying to get fresh
TommyJ Posted
very good to use cool my bedroom i will advise to my friends
YogeshK Posted
The product works as described. Good cooler for a good size room
Posted
Thank you for your review, Yogesh ! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
Studman Posted
Provides a decent ammount of air flow not a high level of cooling strength, much better than nothing could be a life saver.
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. Our customer support team will be able to look into any of your concerns and troubleshoot for you. Please feel free to write to us at usinfo@jmatek.com. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
Matt Posted
Works as designed. Didn’t cool as much as I had hoped but that’s due to my unreasonable expectations. Uses less energy than an air conditioner. Plan to use this winter as a humidifier. Satisfied with the purchase.
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
Vladimir Posted
This unit is working as a regular fan, you have to stay in front of it to feel the cooling effect. Going to return it today.
Posted
We are sorry to hear about your experience with this unit. Portable evaporative air coolers work best in areas with a dry climate with humidity levels below 50-60%. These units need dry heat and cross ventilation for optimal cooling. Our customer support team will be able to look into all your concerns and troubleshoot for you. Please do give us a call at 1-800-474-2147 between 8:30 am and 5:30 pm EST Monday through Friday or send us an email at usinfo@jmatek.com, with the reference code number BBA0524 . We look forward to hearing from you. Thank you.
EvaporativeCooler Posted
Not what I expected. Definitely for a very small room or just a very small area.
Posted
We are sorry to hear this. Our portable evaporative air coolers work best in areas with a dry climate, with humidity levels below 50-60%. These also require ample cross ventilation along with dry heat for optimal cooling.
Our customer support team will be able to look into all your concerns and troubleshoot for you. Please feel free to give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number BBE0717. We look forward to making this right for you. Thank You !
CherylH Posted
Easy to use 3 settings and you can use fan or air conditioner
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. Evaporative Air Coolers do not work like Portable AC's as they cool the air using the natural process of water evaporation, and do not make use of compressors. At your convenience, please feel free to get in touch with us at 1-800-474-2147 between 8:30 and 5:30 PM EST (Monday through Friday) or send us an email at usinfo@jmatek.com. Our customer support team will be able to assist you. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!