
Rating 3.7 out of 5 stars with 270 reviews
3.7- Battery Life (66)
- Ease of use (55)
- Weight (40)
- Attachments (14)
- Carpet Cleaning (14)
- Suction (46)
- Clogging (5)
- Noise Level (3)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 4 out of 5 stars
Good cordless vacuum.
This is my first cordless vacuum and I got this one on sale on 8/21/2019. So far so good, battery last enough to do my 1,200 sq ft house 3 times. The only thing I get annoyed with is the battery sometimes you have to put in in twice before it get going when you turn it on. Overall I’m satisfied and would buy it again. Dyson is too expensive for me and I don’t regret buying this at all.
Posted by Darms1987
- Rated 2 out of 5 stars
Low power and fragil
It has little force, it is very fragile, it slipped and broke, it only uses for very small areas because the suction is very low, the battery is not very durable and it is difficult to remove and put on, if you plan to use it in large areas with carpet buy any other vacuum cleaner
Posted by Edwardmoon
- Rated 1 out of 5 stars
Big waste of money
Constantly clogs up due to too little space between opening from the tube into the storage space. So forget that it says it is for pet hair. I spend more time unclogging than vacuuming. I do like the portability being that it is cordless and lightweight. It could also use something to mount on the wall to hold it when not in use.
Posted by MrsMLN
- Rated 5 out of 5 stars
A fantastic, cordless must-buy for pet owners!
We have had so many vacuums throughout the years and they've all been geared toward pets and removing pet hair. We have two cats and two dogs and of course they shed like nobody's business so it's a constant battle to keep up with their fur on the carpet, on the couch, etc. We have had Dysons, Sharks and now we have the Hoover. The Dyson originally worked very well but was eclipsed on the pet hair front by our Shark. How would the new Hoover Fusion compare to the excellent corded Shark? My first vacuum from Hoover Fusion resulted in a defective vacuum that would start up and worked just fine except the mode button went bonkers and I would soon find that it would not light up at all. A quick explanation here of the mode button. The mode button switches between pure vacuum, the carpet sweeper and the hardwood floor sweeper. So without the mode button working you could not use the actual vacuum part that you would run along the floor. A call to Hoover support though went fantastic. I got right through, zero wait time on hold and spoke to a wonderful, English speaking woman who took me through a few steps to ensure my vacuum did need replaced. Once it was determined that it would need replaced she put in an order and a few days later a new Hoover was at my door and a shipping label to send back the old one had been emailed to me. This was a great case I think in turning a negative experience, a defective product, into a really positive experience and something I wish all companies could learn from! Excellent job on customer service, just beyond the pale. My second unit fired right up and the mode button worked beautifully so it was time to vacuum. It was nice to see that the unit did ship with a full charge so I could get right to trying this vacuum out. The unit came together quite easily and was pretty straightforward with minimal pieces. You really didn't even need any instruction manual. It was also nice to see all of the various attachments included for various sweeping situations. I began to sweep and was very impressed with the Hoover Fusion, it picked up pet hair in spades from my carpet. The unit was very light and easy to maneuver. The liberation from the cord was a great feeling and made for much quicker cleaning as I went through the nooks and crannies of my house. It also did a really great job of getting under furniture with very little effort thanks to its very low profile. All in all I was very impressed with using the Hoover Fusion using it for the first time. Please note though that there are a few downsides to the Hoover Fusion that you should be aware of. One is a little more annoying than the other two, which are relatively minor. The first is that some of the pieces that you take on and off the vacuum are very tight and can be a bit of work to take on and off because of just how tight they snap into place. There are buttons on the vacuum that you press that are supposed to 'release' the piece but sometimes it can take a little effort to get the piece to come free. However, I do not find this to be a very large flaw because I think, in time, the pieces will loosen up a little as you take them off and put them on again and again. The second flaw is that you do have to empty the vacuum a little more than I'd like. The tank to hold the pet hair and swept up contents could stand to be just a little larger I think. The last and largest flaw, is how one has to empty the unit. Since pet hair seems to accumulate up along the ridge between the filter and the plastic casing you really have to use an object to help you dislodge the hair. A pen, a butter knife or something you can go up in there and just pull forth the hair. It's not a huge deal really and maybe if you didn't have a ton of pet hair this wouldn't even be an issue but I found myself going around the house with a small butter knife in my pocket to assist in emptying the unit. Bottom line, is this a good vacuum I should purchase? Yes it definitely is, the pros far outweigh the cons. But how does this stack up to the current king of pet hair removal, the corded Shark Rocket Deluxe Pro? Well pretty damned good I think! Sure it doesn't quite have the suction power, it probably has about 75% of it, but that is offset by the convenience of going cordless. And speaking of cordless, I did find that the claims of Hoover to get about two hours of vacuum time to be accurate. I can honestly say I'd wholeheartedly recommend the Hoover Fusion vacuum. The fact that it's so light, does such a great job of getting the pet hair and that it can be used in so many convenient ways, as a handheld, a regular vacuum, an above the head long sweeper, etc means that this vacuum will be the go-to vacuum in our household for many years to come. Pet owners, you NEED THIS!!
Posted by Shaunh20
- Rated 5 out of 5 stars
Powerful Suction, Multi Attachments, Longlasting
I have been really impressed with this product. I was looking for an easy lightweight portable vacuum with good suction and have been pleasantly pleased. This vacuum comes with multiple attachments that helps in reaching areas of my house along with long battery life. The reservoir that holds the sucked up items is a good size that allows for full room cleaning before having to empty. Hardware - The unit itself has can easily be attach / detach to the attachments provided. The battery pack hides underneath so it does not get in the way when cleaning and the reservoir is easy to access / clean. The are multiple combinations you can perform with the attachments to reach the hard to reach places. The Brussels and wheels are made well and had no problem switching from Floor to Carpet Mode. The mode options are easy to switch between with a hit of a button between Floor and Carpet, along with the 2 hit trigger option. 1 hit and hold for quick suction runs and a 2 hit for an always on mode. My only wish was a light to be included on the front for dark corners or underneath furniture. However I do not consider that a make or break for me so did not take away a star. Battery - Battery life is average, I have found the dirtier the floor/carpet or harder your unit has to work the quicker the battery is drained. Otherwise if its a normal amount of cleaning the battery appears to last for about 3 large rooms. The charge basin is easy to place / remove the battery from and charges pretty fast. The Battery itself is what adds weight to the unit, otherwise overall its a pretty light system.
Posted by TechTux